BSOD at different times, doing different things.

[Kenzter]

After several BSOD happenings the last couple of months I am finally getting to the bottom of it hopefully, however need help solving it. Yesterday it was a Kernalmode (<think that's right) and oxooooooo1A, and this morning it was PFN-List-Corrupt on the BSOD. Following steps on this page, I created a minidump folder, merged it to the registry, moved them to the desktop, and created a zip folder. I can't figure out how to get them in the zip folder as I get an error message when trying (File not found or no read permissions). I am the only user on this computer and changed permissions best I could. Stuck and frustrated on this one. I keep my computer well maintained, have plenty available memory, and have upgraded some since I got it so otherwise it runs like a new one. Help on this would be much appreciated.

 

[axe0]

Hi Kenzter,

Welcome to the 7forums.

Please read BSOD Posting Instructions & How to upload files

 

[Kenzter]

Hi Kenzter,

Welcome to the 7forums.

Please read BSOD Posting Instructions & How to upload files

Thank you axe0 for the welcome,

I made the file following instructions, however have already sent many files from my minidump to desktop. Should I put them back into my minidump and upload again?

 

[axe0]

If you have cut/pasted them, yes please, it might give some extra additional information about a patern.
If it is copy/pasted, not necessary because the dm log collector then already has copied them in the zip.

Please post the report of Windows Genuine and Activation Issue Posting Instruction

 

[Kenzter]

New Attachment

If you have cut/pasted them, yes please, it might give some extra additional information about a patern.
If it is copy/pasted, not necessary because the dm log collector then already has copied them in the zip.

Please post the report of Windows Genuine and Activation Issue Posting Instruction[/QUOTE

As far as I can tell the only crash reports were from the last couple days so I put them together and resent. Thank you again.

 

[axe0]

I'm not sure if you have read my edit so I post it again.

Please post the report of Windows Genuine and Activation Issue Posting Instruction

 

[Kenzter]

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {5CE32928-D59E-4D75-B726-C4EE7B31EE4C}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.151019-1254
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
Default Browser: C:\Program Files (x86)\Opera\launcher.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{5CE32928-D59E-4D75-B726-C4EE7B31EE4C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-2332690336-1230216481-1928080916</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>KT376AA-ABA a6542p</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.23 </Version><SMBIOSVersion major="2" minor="5"/><Date>20080421000000.000000+000</Date></BIOS><HWID>3BB93607018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-WKS</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800010-02-1033-7601.0000-3432015
Installation ID: 006021836706239703738835664734286105028961273800479696
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: 3Q6C9
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 12/11/2015 11:26:50 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:10:2015 00:17
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: KgAAAAEAAAABAAEAAQABAAAAAQABAAEA6GHSguiltnA26OJsCMoskiqF

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-CPC
FACP HPQOEM SLIC-CPC
HPET HPQOEM SLIC-CPC
MCFG HPQOEM SLIC-CPC
OEMB HPQOEM SLIC-CPC
GSCI HPQOEM SLIC-CPC
SLIC HPQOEM SLIC-WKS
SSDT HPQOEM SLIC-CPC

 

[Kenzter]

Hope that is what you meant. I did format the other day to try and solve the issue, however it did not.

 

[axe0]

You are running an OEM_SLP key, this is the kind that is used with a pre-installation.
Your BIOS date is from 2008, 1 year before Windows 7 was released.

BIOS Version:              American Megatrends Inc. 5.23   , 4/21/[COLOR="Red"]2008[/COLOR]

An OEM_SLP can only be used 1 time and works via the BIOS, this activation can only be done by a crack.

Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.

I recommend to install a genuine copy of Windows.
If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.

 

[Kenzter]

Two years ago when I upgraded the hard drive also buying a windows 7 disk from a store to upgrade from Vista it has been fine until recently. I am not understanding what is going on. Since formatting the other day trying to resolve the issue it is also failing at updating, but I know that is another issue.

 

[axe0]

I don't know either what is going on, but install/activate Windows 7 again from that disk you bought is all I can suggest now.