Solved BSOD at random, error 0x0000003b

ice76cold

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I built a new pc a few days back. It got two different bsods memory_management, pfn_list_error. I thought it was kaspersky so i uninstalled it. But the problems didnt persist. And i found it to bsod every time i do something to the harddrive... like copy big files or chkdsk the D drive on windows. Although chkdsk ran well for system files on startup.

So i got frustrated and installed fresh windows 7 again. Worked good for a day, then i got a new bsod, the system_service_exception, while just browsing on IE9. I'm totally clueless. Any help would be much appreciated.

Also, i ran memtest86+ for a single pass with no errors.

Thanks in advance,
Ray
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Home Premium x64
CPU
I5 2500 @ 3.3 ghz
Motherboard
Intel DH67CL
Memory
2x4 gigs corsair vengeance 1600 mhz
Graphics Card(s)
Asus AMD HD 7770
Monitor(s) Displays
Samsung 22 inch led
Hard Drives
WB caviar blue 500 gb
PSU
Corsair cx 500
Case
Cooler Master 310
Cooling
Intel stock
Keyboard
Logitech
Mouse
Logitech
I built a new pc a few days back. It got two different bsods memory_management, pfn_list_error. I thought it was kaspersky so i uninstalled it. But the problems didnt persist. And i found it to bsod every time i do something to the harddrive... like copy big files or chkdsk the D drive on windows. Although chkdsk ran well for system files on startup.

So i got frustrated and installed fresh windows 7 again. Worked good for a day, then i got a new bsod, the system_service_exception, while just browsing on IE9. I'm totally clueless. Any help would be much appreciated.

Also, i ran memtest86+ for a single pass with no errors.

Thanks in advance,
Ray

Hello Ray,

Seems like the dumps are very vague. Run Hardware Diagnostic (RAM and hard Drive) Hardware Diagnostic | Captain Debugger Memtest86+ has to be ran 8 passes i.e. over night.

BSOD BUGCHECK SUMMARY

Code:
[font=lucida console]
Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\080612-11278-01.dmp]
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Aug  7 04:50:38.898 2012 (GMT+5)
System Uptime: 0 days 0:06:02.194
BugCheck 3B, {c0000005, fffff80002d10165, fffff88006bb6c60, 0}
Probably caused by : memory_corruption ( nt!MiGetTopLevelPfn+65 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!MiGetTopLevelPfn+65
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`02d10165 fffff880`06bb6c60 00000000`00000000
BiosVersion = BLH6710H.86A.0146.2011.1222.1415
BiosReleaseDate = 12/22/2011
SystemManufacturer =                                  
SystemProductName =                                  
MaxSpeed:     3300
CurrentSpeed: 3292
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

[/FONT]
 

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
Capt.Jack Sparrow, thanks for the response.

I'll do the memtest86+ for 8 passes tonight amd tell you what happems. And i got two more bsods after that. so ill upload the new zip file in the original post. Also, i found a pattern how bsods occur to me. It happens only when system just started, like 5 or 4 minutes into booting windows. And if it doesnt bsod within 5 mins, it doesnt bsod even if i run it for 6 or 12 hours.

Thanks in advance
ray

Edit: I solved it guys.
Just had to update bios, intel drivers, card drivers and sp1 for win 7 and all latest updates. Works fine now :D

Thanks
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Home Premium x64
CPU
I5 2500 @ 3.3 ghz
Motherboard
Intel DH67CL
Memory
2x4 gigs corsair vengeance 1600 mhz
Graphics Card(s)
Asus AMD HD 7770
Monitor(s) Displays
Samsung 22 inch led
Hard Drives
WB caviar blue 500 gb
PSU
Corsair cx 500
Case
Cooler Master 310
Cooling
Intel stock
Keyboard
Logitech
Mouse
Logitech
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