BSOD at random times, error 0x0000001E and 0x0000001A

duncanpano

New member
Local time
5:06 PM
Messages
1
Hi everyone, recently our desktop computer has started to crash and get the dreaded BSOD. Initially it appeared to be a problem with a driver for one of our phones, which I removed but the problem has resurfaced. Seems to be getting more regular and taking the computer longer to reboot and login now. Attached is the crash dump file as per the posting instructions, along with 2 pictures of the BSODs themselves. Any help on how to fix this would be much appreciated.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64E7500 Intel Core 2 Duo4gbATI Radeon HD 4350 512mb
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Home Premium x64
CPU
E7500 Intel Core 2 Duo
Memory
4gb
Graphics Card(s)
ATI Radeon HD 4350 512mb
Antivirus
Norton 360
Browser
Firefox
Code:
fffff800`049f11e0  fffff880`02e14fb2Unable to load image \SystemRoot\System32\Drivers\N360x64\0502020.003\SYMNETS.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SYMNETS.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS
 SYMNETS+0x14fb2
fffff800`049f1640  fffff880`06831190Unable to load image \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\IPSDefs\20140502.001\IDSvia64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for IDSvia64.sys
*** ERROR: Module load completed but symbols could not be loaded for IDSvia64.sys
 IDSvia64+0x9190
Uninstall any and all Symantec/Norton products completely. Replace with MSE

Code:
fffff800`049f17c8  fffff880`04acad68Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
 atikmdag+0x1dd68

0: kd> lmvm atikmdag
start             end                 module name
fffff880`04aad000 fffff880`050c4000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        [COLOR="Red"]Fri Jul 03 03:15:07 2009[/COLOR] (4A4CF223)
    CheckSum:         005C2509
    ImageSize:        00617000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Code:
Name	ATI Radeon HD 4350
Update your video card driver from this site.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffffa80508858f1, 1, fffff88003ced607, 5}


Could not read faulting driver name
Probably caused by : afd.sys ( afd!AfdDispatchDeviceControl+47 )

Followup: MachineOwner
---------
Update Windows fully, then run a RAM test - minimum of 8 passes:
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
 

My Computer My Computer

At a glance

Windows 10 Pro x64 ; Xubuntu x64Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz16GB Corsair Vengance DDR3 @ 661 MHz Dual Cha...EVGA NVidia GTX 560 1024MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
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