In the last few days I've had 4 BSODs. Last one prior to these was 3/3/2014, so they're not common for me. My wife managed to download some malware a few days ago and in the process of trying to remove it I had to reinstall chrome. Something is blocking me from enabling extensions so I haven't been able to install adblock again. I witnessed two of the BSODs and during both a new ad video was loading, which leads me to believe that's involved.
In BlueScreenView 3 of the BSODs show atikmpag.sys, dxgkrnl.sys and dxgmms1.sys. The 4th was NETIO.SYS and ntoskrnl.exe, with a bug check string of SYSTEM_SERVICE_EXCEPTION.
Looking at other atikmpag.sys errors, I'm leaning towards an issue with video card, but I'd like advice before I go messing with things. Thanks!
In BlueScreenView 3 of the BSODs show atikmpag.sys, dxgkrnl.sys and dxgmms1.sys. The 4th was NETIO.SYS and ntoskrnl.exe, with a bug check string of SYSTEM_SERVICE_EXCEPTION.
Looking at other atikmpag.sys errors, I'm leaning towards an issue with video card, but I'd like advice before I go messing with things. Thanks!
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Custom Build
- OS
- Windows 7 Professional x64
- CPU
- AMD Phenom II x6 1100T 3.30 GHz
- Memory
- 8 GB