Solved BSOD at random times, error atikmpag.sys

Mij

New member
Local time
5:27 AM
Messages
2
In the last few days I've had 4 BSODs. Last one prior to these was 3/3/2014, so they're not common for me. My wife managed to download some malware a few days ago and in the process of trying to remove it I had to reinstall chrome. Something is blocking me from enabling extensions so I haven't been able to install adblock again. I witnessed two of the BSODs and during both a new ad video was loading, which leads me to believe that's involved.

In BlueScreenView 3 of the BSODs show atikmpag.sys, dxgkrnl.sys and dxgmms1.sys. The 4th was NETIO.SYS and ntoskrnl.exe, with a bug check string of SYSTEM_SERVICE_EXCEPTION.

Looking at other atikmpag.sys errors, I'm leaning towards an issue with video card, but I'd like advice before I go messing with things. Thanks!
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64
CPU
AMD Phenom II x6 1100T 3.30 GHz
Memory
8 GB
The display driver is failing.
Code:
BugCheck 116, {fffffa800ecee0d0, fffff8800748f45c, 0, 2}

*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
[COLOR=Red]Probably caused by : atikmpag.sys[/COLOR] ( atikmpag+745c )

Followup: MachineOwner
---------
It is too old.
Code:
    Image name: atikmpag.sys
[COLOR=Red]    Timestamp:        Wed Apr 20 06:52:32 2011 [/COLOR](4DAE3558)
Update it fro, Download Drivers.

Let us know for any further BSOD after doing it.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
So I did a bunch of poking around looking for solutions to this, but never actually looked up exactly what atikmpag.sys is.... AMD video card driver that's 4 years out of date. Welp, I feel dumb. XD Fixed and no more BSODs. Marking as solved, thanks so much! :)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64
CPU
AMD Phenom II x6 1100T 3.30 GHz
Memory
8 GB
Back
Top