BSOD at random times

Brennanathome · Jul 1, 2012

BSOD when using lots of bandwidth

I just finished building my gaming computer, when I started getting BSODs at seemingly random times. I started to notice though, that i got them most frequently when downloading games. I have crashed many times in the last few days probably about 10-12 times.
I did a clean install, because i thought maybe the windows OS wasn't used to all my new hardware, but that definitely didn't stop the BSODs. because of the clean install I had to install all of my games again, and it seems that i get the mist crashes when Steam is downloading games, or origin is downloading games, or i am streaming movies.
I would really like help on this, as i wish to finally be able to work and game without being interrupted by a crash.
Here are my specs:

ASRock z68 Pro3 MOBO
Intel core-i5 2500 CPU (not the unlocked model) with stock heatsink
8 gigabytes of HyperX RAM DDR3 PC3 1333
Seagate barracuda 500 gigabyte HDD

Diablotek DA series 600 watt PSU
AMD radeon HD 7770 by SAPPHIRE

AOC 21 inch monitor

My dump files and HTML thing are in the attached .zip file

usasma · Jul 2, 2012

Just a quick suggestion. I find it handy to have a spare network card laying around - in case mine goes bad, or if I have to test others. They only cost about $15 (US) and will save you a world of trouble if you're having network related crashes!

Running the last 10 memory dumps......

perfmon shows that you don't have drivers installed for your Intel video controller. Please visit the Intel Download Center to download/install it's drivers: http://downloadcenter.intel.com
I presume that this is an onboard video card that's not disabled in your BIOS.

Only 61 updates since SP1 - most systems have from 75 to 130. Please visit Windows Update and get all available updates.

You have a NETGEAR WNDA3100v2 N600 Wireless Dual Band USB Adapter. Win7 doesn't like these devices, and with older (Vista-era) drivers will spit out BSOD's faster than you can count them! Here's my rant on these devices:

I do not recommend using wireless USB devices. Especially in Win7 systems.
These wireless USB devices have many issues with Win7 - and using Vista drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have Win7 drivers - DO NOT use Vista drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.

AsRock eXtreme Tuner is known to cause BSOD's on some Win7 systems. Please uninstall it.
If overclocking, please return the system to stock (default) values while we're testing. Feel free to resume the overclock once the system has been made stable again.

10 memory dumps run
5 different BSOD error codes
7 different causes blamed (several blaming networking)

This is most likely a hardware error. They (hardware errors) are usually caused by one of these things:
- borked (broken) hardware (several different procedures used to isolate the problem device)
- overclocking - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- compatibility issues
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

If the above steps don't stop the BSOD's, please zip up and upload any new memory dumps with your next post - and we'll see what we can figure out from there.

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:

[font=lucida console]
AtihdW76.sys     Tue Dec 06 04:14:25 2011 (4EDDDCF1)
EtronHub3.sys    Fri Jan 28 16:46:45 2011 (4D433945)
EtronXHCI.sys    Fri Jan 28 16:46:43 2011 (4D433943)
HECIx64.sys      Tue Oct 19 19:33:43 2010 (4CBE2AD7)
Rt64win7.sys     Thu Apr 21 14:15:33 2011 (4DB07445)
amdxata.sys      Fri Mar 19 12:18:18 2010 (4BA3A3CA)
atikmdag.sys     Tue Jan 31 21:51:26 2012 (4F28A8AE)
atikmpag.sys     Tue Jan 31 21:13:06 2012 (4F289FB2)
bcmwlhigh664.sys Tue Apr 19 03:13:08 2011 (4DAD3604)
scmndisp.sys     Fri May 27 06:30:22 2011 (4DDF7D3E)
scmndisp.sys     Wed Jan 17 02:48:03 2007 (45ADD4B3)
[/font]

Code:

[font=lucida console]
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\063012-16645-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Sat Jun 30 17:00:02.918 2012 (UTC - 4:00)
System Uptime: 0 days 3:51:18.135
BugCheck 3B, {c0000005, fffff80002b3a3f7, fffff88006ef2b50, 0}
Probably caused by : memory_corruption ( nt!MiIdentifyPfn+317 )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!MiIdentifyPfn+317
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`02b3a3f7 fffff880`06ef2b50 00000000`00000000
BiosVersion = P1.30
BiosReleaseDate = 05/19/2011
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
CPUID:        "Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3292
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\063012-17035-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Sat Jun 30 23:50:19.935 2012 (UTC - 4:00)
System Uptime: 0 days 0:11:20.762
BugCheck 3B, {c0000005, fffff80002acb425, fffff88003935000, 0}
Probably caused by : ntkrnlmp.exe ( nt!NtWaitForWorkViaWorkerFactory+2d4 )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  WifiSvc.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!NtWaitForWorkViaWorkerFactory+2d4
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`02acb425 fffff880`03935000 00000000`00000000
BiosVersion = P1.30
BiosReleaseDate = 05/19/2011
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
CPUID:        "Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3292
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\063012-17628-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Sat Jun 30 13:07:56.732 2012 (UTC - 4:00)
System Uptime: 0 days 2:33:50.949
BugCheck 1E, {0, 0, 0, 0}
Probably caused by : NETIO.SYS ( NETIO!RtlGetNextExpiredTimerWheelEntry+3b )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x1E
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_NETIO!RtlGetNextExpiredTimerWheelEntry+3b
Bugcheck code 0000001E
Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
BiosVersion = P1.30
BiosReleaseDate = 05/19/2011
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
CPUID:        "Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3292
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\063012-20326-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Sat Jun 30 23:38:10.798 2012 (UTC - 4:00)
System Uptime: 0 days 1:46:24.000
BugCheck 34, {50853, fffff8800a22c5f8, fffff8800a22be50, fffff80002b1fdc7}
Probably caused by : ntkrnlmp.exe ( nt!CcAcquireByteRangeForWrite+1f7 )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x34
FAILURE_BUCKET_ID:  X64_0x34_nt!CcAcquireByteRangeForWrite+1f7
Bugcheck code 00000034
Arguments 00000000`00050853 fffff880`0a22c5f8 fffff880`0a22be50 fffff800`02b1fdc7
BiosVersion = P1.30
BiosReleaseDate = 05/19/2011
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
CPUID:        "Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3292
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\063012-20576-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Sat Jun 30 10:33:43.416 2012 (UTC - 4:00)
System Uptime: 0 days 0:19:57.244
BugCheck 24, {1904fb, fffff8800a0bc4a8, fffff8800a0bbd00, fffff88001079626}
Probably caused by : fltmgr.sys ( fltmgr!TreeUnlinkNoBalance+6 )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  X64_0x24_fltmgr!TreeUnlinkNoBalance+6
Bugcheck code 00000024
Arguments 00000000`001904fb fffff880`0a0bc4a8 fffff880`0a0bbd00 fffff880`01079626
BiosVersion = P1.30
BiosReleaseDate = 05/19/2011
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
CPUID:        "Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3292
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\070112-13353-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Sun Jul  1 13:32:24.317 2012 (UTC - 4:00)
System Uptime: 0 days 0:20:44.849
BugCheck 3B, {c0000005, fffff80002ae357d, fffff880094f1fe0, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiSignalSynchronizationObject+17d )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  Steam.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!KiSignalSynchronizationObject+17d
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`02ae357d fffff880`094f1fe0 00000000`00000000
BiosVersion = P1.30
BiosReleaseDate = 05/19/2011
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
CPUID:        "Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3292
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\070112-15241-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Sun Jul  1 17:38:37.896 2012 (UTC - 4:00)
System Uptime: 0 days 4:05:26.098
BugCheck 1E, {0, 0, 0, 0}
*** WARNING: Unable to verify timestamp for bcmwlhigh664.sys
*** ERROR: Module load completed but symbols could not be loaded for bcmwlhigh664.sys
Probably caused by : bcmwlhigh664.sys ( bcmwlhigh664+ba28 )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x1E
PROCESS_NAME:  Steam.exe
FAILURE_BUCKET_ID:  X64_0x1E_bcmwlhigh664+ba28
Bugcheck code 0000001E
Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
BiosVersion = P1.30
BiosReleaseDate = 05/19/2011
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
CPUID:        "Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3292
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\070112-15896-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Sun Jul  1 19:29:57.386 2012 (UTC - 4:00)
System Uptime: 0 days 0:02:50.604
BugCheck D1, {fffff8800130ca10, 2, 0, fffff8800130ca10}
Probably caused by : Ntfs.sys ( Ntfs! ?? ::NNGAKEGL::`string'+60ef )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_CODE_AV_BAD_IP_Ntfs!_??_::NNGAKEGL::_string_+60ef
Bugcheck code 000000D1
Arguments fffff880`0130ca10 00000000`00000002 00000000`00000000 fffff880`0130ca10
BiosVersion = P1.30
BiosReleaseDate = 05/19/2011
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
CPUID:        "Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3292
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\070112-17628-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Sun Jul  1 19:26:47.747 2012 (UTC - 4:00)
System Uptime: 0 days 1:47:21.575
BugCheck 24, {1904fb, fffff880037354b8, fffff88003734d10, fffff880010df626}
Probably caused by : fltmgr.sys ( fltmgr!TreeUnlinkNoBalance+6 )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  X64_0x24_fltmgr!TreeUnlinkNoBalance+6
Bugcheck code 00000024
Arguments 00000000`001904fb fffff880`037354b8 fffff880`03734d10 fffff880`010df626
BiosVersion = P1.30
BiosReleaseDate = 05/19/2011
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
CPUID:        "Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3292
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\070112-18111-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Sun Jul  1 00:25:54.190 2012 (UTC - 4:00)
System Uptime: 0 days 0:23:59.017
BugCheck 1E, {0, 0, 0, 0}
Probably caused by : Wdf01000.sys ( Wdf01000!FxRequestContext::ReleaseAndRestore+3b )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x1E
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_Wdf01000!FxRequestContext::ReleaseAndRestore+3b
Bugcheck code 0000001E
Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
BiosVersion = P1.30
BiosReleaseDate = 05/19/2011
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
CPUID:        "Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3292
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

[/FONT]

Brennanathome · Jul 2, 2012

Ok so I updated all of the drivers i could, and i have had 2 crahses since

... The new dump file stuff is attached below.

usasma · Jul 2, 2012

Only running the last 2 memory dumps (they were the only 2 from 02 July).
Didn't want to take the chance of running some from 01 July that weren't from after the driver updates.

And they definitely are looking like hardware to me.
Please start with these free hardware diagnostics: Hardware Diagnostics
If that doesn't locate the problem, then try this procedure (it's a real PITA, but it does work): Hardware Stripdown Troubleshooting

Good luck!

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:

[font=lucida console]
AtihdW76.sys     Tue Dec 06 04:14:25 2011 (4EDDDCF1)
EtronHub3.sys    Fri Jan 28 16:46:45 2011 (4D433945)
EtronXHCI.sys    Fri Jan 28 16:46:43 2011 (4D433943)
HECIx64.sys      Tue Oct 19 19:33:43 2010 (4CBE2AD7)
Rt64win7.sys     Thu Apr 21 14:15:33 2011 (4DB07445)
amdxata.sys      Fri Mar 19 12:18:18 2010 (4BA3A3CA)
atikmdag.sys     Tue Jan 31 21:51:26 2012 (4F28A8AE)
atikmpag.sys     Tue Jan 31 21:13:06 2012 (4F289FB2)
bcmwlhigh664.sys Tue Apr 19 03:13:08 2011 (4DAD3604)
igdkmd64.sys     Mon Mar 19 19:31:54 2012 (4F67C1EA)
scmndisp.sys     Fri May 27 06:30:22 2011 (4DDF7D3E)
[/font]

Code:

[font=lucida console]
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\070212-24008-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Mon Jul  2 11:05:45.596 2012 (UTC - 4:00)
System Uptime: 0 days 0:06:27.814
BugCheck 24, {1904fb, fffff88003baee18, fffff88003bae670, fffff80002a9428d}
Probably caused by : ntkrnlmp.exe ( nt!CcGetVirtualAddress+3d )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  Steam.exe
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  X64_0x24_nt!CcGetVirtualAddress+3d
Bugcheck code 00000024
Arguments 00000000`001904fb fffff880`03baee18 fffff880`03bae670 fffff800`02a9428d
BiosVersion = P1.30
BiosReleaseDate = 05/19/2011
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
CPUID:        "Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3292
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\070212-51402-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Mon Jul  2 10:29:54.672 2012 (UTC - 4:00)
System Uptime: 0 days 0:06:32.890
BugCheck 19, {22, fffffa8009bb2000, 0, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+72d6 )
BUGCHECK_STR:  0x19_22
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  msiexec.exe
FAILURE_BUCKET_ID:  X64_0x19_22_nt!_??_::FNODOBFM::_string_+72d6
Bugcheck code 00000019
Arguments 00000000`00000022 fffffa80`09bb2000 00000000`00000000 00000000`00000000
BiosVersion = P1.30
BiosReleaseDate = 05/19/2011
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
CPUID:        "Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3292
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

[/FONT]

Brennanathome · Sep 7, 2012

Hey I just got a new wireless adapter and i think this may have fixed my problem, but it did crash once after i get it... its seemingly random so can you help diagnose it? my dump crap is attached

thanks,
Brennan

Brennanathome · Sep 7, 2012

bump? i need help soon pls

Brennanathome · Sep 7, 2012

can anyone help with this? usually i get a response within a few hours and I need to now work with this computer... if anyone could help it would be greatly appreciated!

koolkat77 · Sep 8, 2012

Two of the recent dumps show memory corruption

Analyze 1

Code:

[FONT=Verdana][SIZE=2]*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.[/SIZE][/FONT][SIZE=2] [FONT=Verdana]

BugCheck 3B, {c0000005, fffff80002cf8983, fffff88008ac3ee0, 0}[/FONT] [FONT=Verdana]

Probably caused by :[/FONT] [FONT=Verdana][COLOR=Red] memory_corruption[/COLOR][/FONT][FONT=Verdana] ( nt!MiCheckForConflictingNode+13 )

Followup: MachineOwner[/FONT][/SIZE]

Analyze 2

Code:

[FONT=Verdana][SIZE=2]*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.[/SIZE][/FONT][FONT=Verdana] [SIZE=2]

BugCheck 3B, {c0000005, fffff80002cf8983, fffff88008ac3ee0, 0}[/SIZE] [SIZE=2]

Probably caused by : [/SIZE] [SIZE=2][COLOR=Red]memory_corruption[/COLOR][/SIZE][SIZE=2] ( nt!MiCheckForConflictingNode+13 )

Followup: MachineOwne[/SIZE][/FONT] r

Analyze 3 relates to Avast! antivirus Driver Reference Table which sometimes causes bsods please uninstall avast and replace with MSE known as the most compatible antivirus with windows 7 at least to test Microsoft Security Essentials - Free Antivirus for Windows

Code:

[FONT=Verdana][SIZE=2]Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Yusra\Downloads\brenna\SF_07-09-2012\090212-19032-01.dmp][/SIZE][/FONT][FONT=Verdana]  [SIZE=2]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols[/SIZE] [SIZE=2]
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Machine Name:
Kernel base = 0xfffff800`02c0a000 PsLoadedModuleList = 0xfffff800`02e4e670
Debug session time: Mon Sep  3 00:05:52.844 2012 (UTC + 6:00)
System Uptime: 0 days 0:54:13.046
Loading Kernel Symbols
...............................................................
................................................................
..........................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.[/SIZE] [SIZE=2]

BugCheck 3B, {c0000005, fffff88003fd7039, fffff880076bac40, 0}[/SIZE] [SIZE=2]

Unable to load image aswTdi.SYS, Win32 error 0n2[/SIZE] [SIZE=2]
*** WARNING: Unable to verify timestamp for aswTdi.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswTdi.SYS
Probably caused by : [COLOR=Red]aswTdi.SYS ( aswTdi+5039 )[/COLOR]

Followup: MachineOwner[/SIZE] [SIZE=2]
---------

3: kd> !analyze -v[/SIZE] [SIZE=2]
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

[COLOR=Red]SYSTEM_SERVICE_EXCEPTION (3b)[/COLOR][/SIZE]  [SIZE=2]
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88003fd7039, Address of the instruction which caused the bugcheck
Arg3: fffff880076bac40, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:[/SIZE] [SIZE=2]
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.[/SIZE]  [SIZE=2]

FAULTING_IP: [/SIZE] [SIZE=2]
aswTdi+5039
fffff880`03fd7039 48394718        cmp     qword ptr [rdi+18h],rax

CONTEXT:  fffff880076bac40 -- (.cxr 0xfffff880076bac40)[/SIZE] [SIZE=2]
rax=fffffa8008457970 rbx=0000000000000000 rcx=fffff88003fdcac0
rdx=fffffa8008697d00 rsi=fffffa8008697df0 rdi=ff63fa800bafac50
rip=fffff88003fd7039 rsp=fffff880076bb620 rbp=fffff880076bbb60
 r8=fffffa8008697f50  r9=0000000000000000 r10=0000000000000d90
r11=fffffa8008697dc8 r12=fffffa8008697f50 r13=fffffa8008ffdf20
r14=0000000000000000 r15=0000000000000001
iopl=0         nv up ei ng nz na po cy
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010287
aswTdi+0x5039:
fffff880`03fd7039 48394718        cmp     qword ptr [rdi+18h],rax ds:002b:ff63fa80`0bafac68=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1[/SIZE] [SIZE=2]

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT[/SIZE] [SIZE=2]

BUGCHECK_STR:  0x3B[/SIZE] [SIZE=2]

PROCESS_NAME:  AvastSvc.exe[/SIZE] [SIZE=2]

CURRENT_IRQL:  2[/SIZE] [SIZE=2]

LAST_CONTROL_TRANSFER:  from fffffa8008697df0 to fffff88003fd7039[/SIZE] [SIZE=2]

STACK_TEXT:  [/SIZE] [SIZE=2]
fffff880`076bb620 fffffa80`08697df0 : 00000000`00000002 fffffa80`08697df0 00000000`00000000 fffffa80`07fbca30 : aswTdi+0x5039
fffff880`076bb628 00000000`00000002 : fffffa80`08697df0 00000000`00000000 fffffa80`07fbca30 fffffa80`08f51620 : 0xfffffa80`08697df0
fffff880`076bb630 fffffa80`08697df0 : 00000000`00000000 fffffa80`07fbca30 fffffa80`08f51620 fffffa80`08697df0 : 0x2
fffff880`076bb638 00000000`00000000 : fffffa80`07fbca30 fffffa80`08f51620 fffffa80`08697df0 fffff880`03fd360c : 0xfffffa80`08697df0


FOLLOWUP_IP: [/SIZE]  [SIZE=2]
aswTdi+5039
fffff880`03fd7039 48394718        cmp     qword ptr [rdi+18h],rax

SYMBOL_STACK_INDEX:  0[/SIZE] [SIZE=2]

SYMBOL_NAME:  aswTdi+5039[/SIZE] [SIZE=2]

FOLLOWUP_NAME:  MachineOwner[/SIZE] [SIZE=2]

MODULE_NAME: aswTdi[/SIZE] [SIZE=2]

IMAGE_NAME:  aswTdi.SYS[/SIZE] [SIZE=2]

DEBUG_FLR_IMAGE_TIMESTAMP:  50334f3d[/SIZE] [SIZE=2]

STACK_COMMAND:  .cxr 0xfffff880076bac40 ; kb[/SIZE] [SIZE=2]

FAILURE_BUCKET_ID:  [/SIZE] [SIZE=2][COLOR=Red]X64_0x3B_aswTdi+5039[/COLOR][/SIZE][SIZE=2]

BUCKET_ID:  [/SIZE] [SIZE=2][COLOR=Red]X64_0x3B_aswTdi+5039[/COLOR][/SIZE][SIZE=2]

Followup: MachineOwner[/SIZE][/FONT]

Run memtest86+ preferably overnight for 8 passes:
:ar: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Post back once you're done

usasma · Sep 8, 2012

I'm sorry for not responding sooner. I check my email in the early morning and the afternoon (US Eastern Time) - and the notification of your posts came in during last evening.

Thanks to koolkat77 for taking over when I didn't show up! I really appreciate that! Great advice also!

Brennanathome · Sep 9, 2012

OK, so i uninstalled avast and ran memtest overnight for 10 passes without any errors coming up. so i rebooted my computer and it hasn't crashed since. Im hoping the problem was solved, but ill let you guys know if anymore crashes happen.

Thanks,
Brennan

koolkat77 · Sep 9, 2012

Thanks for letting us know
If you get more crashes upload the dumps

Thank you @ John

Brennanathome · Sep 9, 2012

Alright, so my computer is functioning properly without anymore BSODs, but it has froze twice. this isn't a frozen where you can just Ctr+alt+del it. When it freezes the mouse and keyboard stop working. the status lights on the keyboard are still on (the Numlock is still glowing) but when i hit the numlock key the light doesn't change... I don't know what my problem is, but it may be my RAM? also just for good measure i would like to clean the contacts on my RAM. do you use rubbing alcohol? that is what i have been told.

Thanks,
Brennan

koolkat77 · Sep 9, 2012

Not sure if cleaning ram would help, but you can try

koolkat77 · Sep 17, 2012

Hi, just to follow up.

Are you still having the bsod issues?

BSOD at random times

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