BSOD at Random Times

[UHCougar7]

Hello,

I have been experiencing random BSOD. It can occur a few minutes after logging into Windows or randomly while using the system. This has been happening for a while (a year); however, I am barley getting around to address this. I wouldn't be able to recall any software installed to pinpoint when it exactly started. I have attached the log per instructions.

I'm happy to provide additional information. Thank you.

 

[koolkat77]

Allot of important info is missing from your zip, please follow http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html to grab all and upload a new report here.

 

[UHCougar7]

Thank you koolkat. i have followed the directions and attached the item missing. Thanks.

 

[UHCougar7]

Fully completed SF zip file.

 

[koolkat77]

What antivirus are you using?

Make scans with the following:

Kaspersky TDSSKiller

• Anti-rootkit utility TDSSKiller

ESET online scanner:

• Free Online Virus Scanner | ESET

Perform a Clean boot:

• http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:

• How to Change, Add, or Remove Startup Programs in Windows 7

Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability compared to other internet security software. Malwarebytes is a great combo to MSE. They are free and lightweight.

Also uninstall your existing Antivirus software before you install MSE.

http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

   Warning

Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• Click on the rb:
• Type CMD on Search
• Left click and Run as Administrator
• Type SFC /scannow

Full tutorial here:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

 

[UHCougar7]

I do not have an anti-virus installed.

Ran the scans. Tried a clean startup but the error still occurs. System File Checker did not find anything wrong.

 

[koolkat77]

Any new BSOD?

 

[UHCougar7]

It appears to have the same BSOD with the same frequency. I have ran the diagnostic tool again and uploaded the zip.

 

[koolkat77]

Start Menu\Programs\DAEMON Tools Lite	Public:Start Menu\Programs\DAEMON Tools Lite	Public
Start Menu\Programs\Driver Detective	Public:Start Menu\Programs\Driver Detective	Public
Start Menu\Programs\PC Tools Security	Public:Start Menu\Programs\PC Tools Security	Public

Uninstall the above with revo uninstaller.

Revo Uninstaller:

Use Revo Uninstaller to uninstall stubborn software.

• Download and install the software
• Opt for Advance Mode while uninstalling which allows you to remove leftover registry.
• Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Please uninstall Daemon Tools. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7.

 SPTD Removal:

• Uninstall the software using Add/Remove Programs.
• Reboot the system.
• Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.
• DuplexSecure - Downloads

As an alternative, many people recommend the use of Total Mounter or Magic ISO

Temp Monitoring

Check for heating issues using Speccy or HWMonitor.

• Speccy - System Information - Free Download
• HWMonitor CPUID - System & hardware benchmark, monitoring, reporting

Upload a screen shot with either of the tools: http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[UHCougar7]

Revo does not have the programs you listed when I go to uninstall.

 

[koolkat77]

Try uninstalling from control panel.

http://www.sevenforums.com/tutorials/77761-programs-features-uninstall-change-program.html

 

[UHCougar7]

Screen from Speccy is attached.

 

[UHCougar7]

bump

 

[UHCougar7]

bump

 

[UHCougar7]

bump