BSOD at wake up after sleep

[sfrenchie]

System built in Jan. 2011, running like a charm then I recently had problems with Win7-64, corruption of .net 3.5.1 and had to reinstall. During installation at the drive selection I selected c: which is my SSD, a Kingston. I notice 100 MB reserved on disk and didn't touch it. Reinstall went fine but system was not stable. I reinstalled Win 7 again. At the same screen I selected to delete that 100 MB reserved disk space, tried format C:, didn't do anything so I rebooted with command prompt and formatted C: /FS:NTFS then proceeded to install again. It all went fine and the system works perfectly except for the fact that now I am getting BSOD when it wakes up after sleep mode. This happens every time. I am attaching my minidump and I am looking forward to hearing back from you. I am available to provide any other information that may help.

Thanks in advance,
Patrick
View attachment 151735

 

[Jonathan_King]

Hello,

Start by installing SP1: Learn how to install Windows 7 Service Pack 1 (SP1)

If that doesn't help, see here: http://www.sevenforums.com/crashes-debugging/159543-bsod-when-coming-out-sleep.html#post1371237

That solution may help you.

...Summary of the dumps:

[font=lucida console]
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Thu Apr 28 12:35:16.674 2011 (UTC - 4:00)
System Uptime: 0 days 21:24:45.737
Probably caused by : hardware_disk
PROCESS_NAME:  csrss.exe
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xF4_IOERR_C000000E
FAILURE_BUCKET_ID:  X64_0xF4_IOERR_C000000E_IMAGE_hardware_disk
SystemProductName = GA-790FXTA-UD5
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]

 

[sfrenchie]

Wow Jonathan, you nailed it, just like that. After rebuilding my system and installing the 70 some updates from MS I assumed SP1 was part of them...wrong. It took another 24 hours to get the notification.
I'm wondering if car makers could get away with it? Hey yeah you only have 3 wheels working but don't worry we'll send you a fix for the 4th wheel next week as for the breaks not responding we are still working on it
On the other end it's such a complex O.S. that I should be in admiration instead of being critical.

Anyway, I tested by putting the system in sleep mode from the start menu and it woke up gracefully with no BSOD. I will have to let it go in sleep mode on its own and test but it looks like it will work too.

Jonathan you have all my thanks and admiration. Go to bed happy and tell yourself several times "Damn, I'm good", I mean it LOL. And if your boss reads this..."JONATHAN DESERVES A RAISE!!!"

Thanks again,
Patrick

P.S. How do I set this thread to solved again?

 

[Jonathan_King]

LOL Patrick, you're welcome. Glad to hear it was that simple!

Let us know if you need anything else.

 

[sfrenchie]

How do I set the thread to solved again?

 

[Jonathan_King]

The mods will mark it for you as soon as they see the thread or my post report...doesn't take them long!

 

[sfrenchie]

I am afraid the issue is actually not solved
Last night I left the PC go to sleep mode on its own. When I woke it up I got the BSOD again.
After restarting I got the popup:
View attachment 152673

I had liked to send you the minidump and WER-20061-0.sysdata.xml files privately as I don't want the whole world to dig into my files. How do I go about doing that?

Thanks.

 

[Jonathan_King]

Hello,

If you could create a full jcgriff2 report: http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

You can email me the compressed jcgriff2 report at kingjonathan 10 at live dot com (no spaces); I'll post suggestions in this thread however.

 

[Jonathan_King]

Received email.

I see SP1 has been installed...that's no worry now.

I have a suspicion this is being caused by your SSD. Try updating the firmware/drivers for it, see if that helps.

...Summary of the dumps:

[font=lucida console]
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Tue May  3 20:24:58.069 2011 (UTC - 4:00)
System Uptime: 1 days 1:51:26.694
Probably caused by : wininit.exe
PROCESS_NAME:  wininit.exe
BUGCHECK_STR:  0xF4_IOERR
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0xF4_IOERR_IMAGE_wininit.exe
BiosReleaseDate = 12/03/2009
SystemProductName = GA-790FXTA-UD5
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]

 

[sfrenchie]

Thanks Jonathan, I'll try that and test.

 

[sfrenchie]

Kingston actually doesn't have drivers. Their SSD use Win 7 drivers. I contacted them and they don't have firmware update either.

The technician suggested that I disable turning off the drive in sleep mode since their is no spinning platters...which makes sense. On the other end it bothers me since I think it would not turn the other regular drives off.
Anyway it tried and it sorta helped but not really, still getting BSOD

I contacted Kingston again and they seem to have a great policy regarding drives issues, here is their response:
Then the drive should be replaced or re[paired. Please provide the numbers off the drive that resemble these 993333-444.A00LF. Accuracy in reading this information is important please. I will then authorize a replacement or repair for you.

Jonathan, thanks again for your help.
Patrick

 

[Jonathan_King]

Well thanks for the update Patrick; I truly wish you the best in this.

 

[PunchsucKr]

Hi, i was about to post a thread for my exact same problem of random stop errors on resuming from sleep or hibernation...and found this thread so just posting here instead of creating another thread for now...already gone through many such threads. i've tested my memory, hard drives...even reseated and cleaned up all my hardware connections but couldn't get rid of the problem.

i had found the KB977178 fix suggested here by Jonathan_King some months back but had forgotten all about it when for some time i didn't have the errors and the fact that my primary hard disk is just 320gb. the description of the hotfix displayed the 0x77 error as well which came up in my bsod so i have just applied the fix to my system anyways.

having tested my system now many times in the last half hour putting it to sleep/hibernation and resuming at varying lengths of time and the issue is yet to show up again after the application of the fix

so fingers crossed and many thanks Jonathan for the information , i hope i dont get the bsod again.

 

[Jonathan_King]

Hi, i was about to post a thread for my exact same problem of random stop errors on resuming from sleep or hibernation...and found this thread so just posting here instead of creating another thread for now...already gone through many such threads. i've tested my memory, hard drives...even reseated and cleaned up all my hardware connections but couldn't get rid of the problem.

i had found the KB977178 fix suggested here by Jonathan_King some months back but had forgotten all about it when for some time i didn't have the errors and the fact that my primary hard disk is just 320gb. the description of the hotfix displayed the 0x77 error as well which came up in my bsod so i have just applied the fix to my system anyways.

having tested my system now many times in the last half hour putting it to sleep/hibernation and resuming at varying lengths of time and the issue is yet to show up again after the application of the fix

so fingers crossed and many thanks Jonathan for the information , i hope i dont get the bsod again.

Welcome to SF Punchsucker!

Thanks for stopping in with that...good luck! If it doesn't help, you can post back in this thread, and I'll ask the mods to move everything over to a new thread.

 

[sfrenchie]

Thank you for the input Punchsucker, I will give it a try too.

 

[PunchsucKr]

@ jonathan will do

@ sfrenchie you'r welcome..hope we can solve this dreaded thing.

 

[PunchsucKr]

looks like i spoke too soon... got the message "windows did not shut down properly...." when i tried resuming from sleep without hybrid sleep enabled.
when i previously had that enabled it used to restore itself from the hard drive.
now what do i do i feel out of options.

 

[Jonathan_King]

Have you tried changing the Intel RST drivers as this guy did?

http://www.sevenforums.com/crashes-debugging/159543-bsod-when-coming-out-sleep.html#post1374079

 

[PunchsucKr]

jonathan was that for me? cause i dont use raid or rst..

EDIT: should i post my bsod dump?

 

[PunchsucKr]

also there are about 8 bios updates available for my mobo... none however have a sleep fix mentioned.. should i update it??