Solved BSOD at Windows 7 boot

Jerald7

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Upgraded from Vista to Windows 7 32 bit Home Premium 3 months ago, everything has been fine until recently. On bootup, I get a blue screen with vertical lines, then Windows starts loading for a few seconds, then back to blue sceen. I am able to boot up in safe mode with networking, but can't find the problem.

The PC is about 4 years old, original OS was Vista.
HP m7747c, Intel Core 2 6400 2.13 GHz, 4 GB Ram, GeForce 7500LE

Now, I cannot even boot up in safe mode.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Build
OS
Windows 7 Home Premium 64bit SP1
CPU
Intel Core i7-4770K Haswell 3.5GHz
Motherboard
MSI Z87 MPOWER LGA 1150 Intell Z87 HDMI SATA 6Gb/s USB 3.0 A
Memory
Crucial Ballistix 8GB 240-Pin DDR3 SDRAM DDR3
Graphics Card(s)
Intel HD Graphics
Monitor(s) Displays
ASUS 26", ASUS 26," ASUS 24"
Screen Resolution
1920 x 1080
Hard Drives
Samsung 830 256GB SATA III SSD
Western Digital Caviar Black WD2001FASS 2TB
Seagate Barracuda 1TB
PSU
Corsair TX Series CMPSU-750TX 750W
Case
Rosewill THOR V2 Gaming
Keyboard
Logitech K350
Mouse
Logitech M705
Internet Speed
18 MBps
Jerald,
Welcome to Seven Forums.

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

Please fill in your system specs:
UPDATE YOUR SEVENFORUMS SYSTEM SPECS


User CP (3rd item in the top menu bar) |
in left-hand column, under Your Profile, Edit System Spec |


Use Speccy - System Information - Free Download
and/or SIW to gather info for filling in the blanks.

Do me a favor and add the word laptop or desktop to the “system manufacturer” block.

Use the “Other Info” block for Optical Reader, Mouse, touchpad, wifi adapter, speakers, monitor

Scroll down and click on the SAVE CHANGES button.
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
Thank you for looking at this. I added the information that I could find, but cannot use Speccy, since I can no longer boot up in safe mode. When attempting to boot up in safe mode, it loads drivers down to \Windows\system32\drivers\classpnp.sys and hangs up at that point. After several minutes, it goes into reboot, back to the blue screen loop.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Build
OS
Windows 7 Home Premium 64bit SP1
CPU
Intel Core i7-4770K Haswell 3.5GHz
Motherboard
MSI Z87 MPOWER LGA 1150 Intell Z87 HDMI SATA 6Gb/s USB 3.0 A
Memory
Crucial Ballistix 8GB 240-Pin DDR3 SDRAM DDR3
Graphics Card(s)
Intel HD Graphics
Monitor(s) Displays
ASUS 26", ASUS 26," ASUS 24"
Screen Resolution
1920 x 1080
Hard Drives
Samsung 830 256GB SATA III SSD
Western Digital Caviar Black WD2001FASS 2TB
Seagate Barracuda 1TB
PSU
Corsair TX Series CMPSU-750TX 750W
Case
Rosewill THOR V2 Gaming
Keyboard
Logitech K350
Mouse
Logitech M705
Internet Speed
18 MBps
http://www.sevenforums.com/tutorials/681-startup-repair.html

Go to another computer which also has win 7 installed and is 32 bit if yours is 32 bit or is 64 bit if yours is 64 bit.

Make a System Repair Disc.

Then follow the procedure given in the link at the top of this post.

[FONT=&quot]DISC - CREATE A SYSTEM REPAIR DISC[/FONT]
START | type System Repair | Enter key | Create Disc button
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
All my other computers here are 64 bit. I will have to make a trip to get another 32 bit Windows 7. Will repost as soon as I get that done. Thank you.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Build
OS
Windows 7 Home Premium 64bit SP1
CPU
Intel Core i7-4770K Haswell 3.5GHz
Motherboard
MSI Z87 MPOWER LGA 1150 Intell Z87 HDMI SATA 6Gb/s USB 3.0 A
Memory
Crucial Ballistix 8GB 240-Pin DDR3 SDRAM DDR3
Graphics Card(s)
Intel HD Graphics
Monitor(s) Displays
ASUS 26", ASUS 26," ASUS 24"
Screen Resolution
1920 x 1080
Hard Drives
Samsung 830 256GB SATA III SSD
Western Digital Caviar Black WD2001FASS 2TB
Seagate Barracuda 1TB
PSU
Corsair TX Series CMPSU-750TX 750W
Case
Rosewill THOR V2 Gaming
Keyboard
Logitech K350
Mouse
Logitech M705
Internet Speed
18 MBps
I ran the Windows 7 32 bit System Repair disk. Now, when it goes to the boot menu screen (to select safe mode), the entire black screen is covered in zeros. You can barely make out where the boot menu options are, since most of the text on the screen is corrupted, so I still cannot get into safe mode.
I tried something else - I unplugged the OS drive and attempted to boot up just to see if I would still have the corrupt screen covered with zeros with dots in them, and they are still there. So it seems this is caused by hardware rather than from the OS.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Build
OS
Windows 7 Home Premium 64bit SP1
CPU
Intel Core i7-4770K Haswell 3.5GHz
Motherboard
MSI Z87 MPOWER LGA 1150 Intell Z87 HDMI SATA 6Gb/s USB 3.0 A
Memory
Crucial Ballistix 8GB 240-Pin DDR3 SDRAM DDR3
Graphics Card(s)
Intel HD Graphics
Monitor(s) Displays
ASUS 26", ASUS 26," ASUS 24"
Screen Resolution
1920 x 1080
Hard Drives
Samsung 830 256GB SATA III SSD
Western Digital Caviar Black WD2001FASS 2TB
Seagate Barracuda 1TB
PSU
Corsair TX Series CMPSU-750TX 750W
Case
Rosewill THOR V2 Gaming
Keyboard
Logitech K350
Mouse
Logitech M705
Internet Speed
18 MBps
Sounds like a winner.
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
Any ideas on the best way to determine the hardware cause, if that is in fact what it is? I have already pulled the plug on the optical drives, 2nd hard drive, and removed the ethernet card, all to no avail. Could this be a motherboard issue?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Build
OS
Windows 7 Home Premium 64bit SP1
CPU
Intel Core i7-4770K Haswell 3.5GHz
Motherboard
MSI Z87 MPOWER LGA 1150 Intell Z87 HDMI SATA 6Gb/s USB 3.0 A
Memory
Crucial Ballistix 8GB 240-Pin DDR3 SDRAM DDR3
Graphics Card(s)
Intel HD Graphics
Monitor(s) Displays
ASUS 26", ASUS 26," ASUS 24"
Screen Resolution
1920 x 1080
Hard Drives
Samsung 830 256GB SATA III SSD
Western Digital Caviar Black WD2001FASS 2TB
Seagate Barracuda 1TB
PSU
Corsair TX Series CMPSU-750TX 750W
Case
Rosewill THOR V2 Gaming
Keyboard
Logitech K350
Mouse
Logitech M705
Internet Speed
18 MBps
BSOD update

I can finally get back into safe mode. I have removed all cards from the PC except the video card, disconnected both optical drives and the 2nd hard drive - trying to eliminate hardware failure possibilities. But I still have the BSOD. I am now operating in safe mode, and have the latest minidump file. Could someone please take a look at this file, any ideas would be greatly appreciated.
I just noticed from my first post on this thread, that the attachment didn't upload. I am uploading it now.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Build
OS
Windows 7 Home Premium 64bit SP1
CPU
Intel Core i7-4770K Haswell 3.5GHz
Motherboard
MSI Z87 MPOWER LGA 1150 Intell Z87 HDMI SATA 6Gb/s USB 3.0 A
Memory
Crucial Ballistix 8GB 240-Pin DDR3 SDRAM DDR3
Graphics Card(s)
Intel HD Graphics
Monitor(s) Displays
ASUS 26", ASUS 26," ASUS 24"
Screen Resolution
1920 x 1080
Hard Drives
Samsung 830 256GB SATA III SSD
Western Digital Caviar Black WD2001FASS 2TB
Seagate Barracuda 1TB
PSU
Corsair TX Series CMPSU-750TX 750W
Case
Rosewill THOR V2 Gaming
Keyboard
Logitech K350
Mouse
Logitech M705
Internet Speed
18 MBps
Screen Shots

Could someone please take a look at these screen shots of my bootup screens. I have never seen a computer do this. Any help would be greatly appreciated. I really need to get this PC back up.
Thank you
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Build
OS
Windows 7 Home Premium 64bit SP1
CPU
Intel Core i7-4770K Haswell 3.5GHz
Motherboard
MSI Z87 MPOWER LGA 1150 Intell Z87 HDMI SATA 6Gb/s USB 3.0 A
Memory
Crucial Ballistix 8GB 240-Pin DDR3 SDRAM DDR3
Graphics Card(s)
Intel HD Graphics
Monitor(s) Displays
ASUS 26", ASUS 26," ASUS 24"
Screen Resolution
1920 x 1080
Hard Drives
Samsung 830 256GB SATA III SSD
Western Digital Caviar Black WD2001FASS 2TB
Seagate Barracuda 1TB
PSU
Corsair TX Series CMPSU-750TX 750W
Case
Rosewill THOR V2 Gaming
Keyboard
Logitech K350
Mouse
Logitech M705
Internet Speed
18 MBps
Finally Solved

I finally solved my problem, with no help from this forum. It was a defective video card. I went to a lot of trouble to assemble all the PC info for this forum, only to have no one to even take a look at it.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Build
OS
Windows 7 Home Premium 64bit SP1
CPU
Intel Core i7-4770K Haswell 3.5GHz
Motherboard
MSI Z87 MPOWER LGA 1150 Intell Z87 HDMI SATA 6Gb/s USB 3.0 A
Memory
Crucial Ballistix 8GB 240-Pin DDR3 SDRAM DDR3
Graphics Card(s)
Intel HD Graphics
Monitor(s) Displays
ASUS 26", ASUS 26," ASUS 24"
Screen Resolution
1920 x 1080
Hard Drives
Samsung 830 256GB SATA III SSD
Western Digital Caviar Black WD2001FASS 2TB
Seagate Barracuda 1TB
PSU
Corsair TX Series CMPSU-750TX 750W
Case
Rosewill THOR V2 Gaming
Keyboard
Logitech K350
Mouse
Logitech M705
Internet Speed
18 MBps
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