BSOD Atikmdag.sys 0x0000007E

[smjm1209]

My computer BSODs whilst doing several things (but at very random moments), most frequently when watching YouTube videos or videos of any other kind, also when doing things which use a lot of CPU power like editing a video with Adobe Premier Pro, etc. My computer can crash 10 minutes after booting, 1 hour after booting, 2 hours after booting, etc... seemingly at random.

The following message comes up when my computer BSODs:
"Technical information:
*** STOP: 0x0000007E (0xFFFFFFFFC0000005, 0xFFFFF880112FCFDB, 0xFFFFF880062E8828,
0xFFFFF880062E7A80)

*** atikmdag.sys - Address FFFFF880112FCFDB base at FFFFF88011238000, DateStamp 533bca5c"

I have uploaded the ZIP file generated by "dm log collector.exe", as advised, to this post.

System Spec:
CPU = AMD A10-7850K Radeon R7, 12 Compute Cores 4C+8G
Motherboard = ASUSTeK COMPUTER INC. A88XM-E
BIOS = BIOS Date: 04/01/14 13:02:55 Ver: 04.01
Memory = Total - 8.00GB, Usable - 6.94GB
HDD = TOSHIBA DT01ACA100 SATA Disk Device
Sound Card = (1) AMD High Definition Audio Device (2) Realtek High Definition Audio
Graphics Card = AMD Radeon R7 Series
OS = Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1

 

[BorisTheAnimal]

Hello smjm1209 and welcome to Sevenforums

I took a quick peek at your post and the first thing I remembered about the 0x7E was that sometimes the BIOS would have a play in the error, and in your listed system specs the BIOS version is quite old, yours is 2 years old.

So I would recommend that you visit the Asus Support Download page and download the latest BIOS version:
ASUS A88XME HelpDesk Download/

First you'll have to select your OS and then there will be a list of links, click the BIOS one.

Cheers, Boris

 

[smjm1209]

Thanks!

Thank you very much BorisTheAnimal for your reply. I shall go and download the latest BIOS version for my system now and report back in a couple of days as to whether the BSODs have ceased or not.

 

[smjm1209]

Hmm... Boris, I seem to have run into a problem. After downloading the latest BIOS file, "A88XM-E BIOS 2001", I have realized it is a ".cap" file. I do not know how to use this file to update my BIOS.

 

[BorisTheAnimal]

Hmm... Boris, I seem to have run into a problem. After downloading the latest BIOS file, "A88XM-E BIOS 2001", I have realized it is a ".cap" file. I do not know how to use this file to update my BIOS.

Alrighty, did you happen to grab the BIOS-utility that was under the BIOS link/list on the support page?