BSOD, atikmpas.sys listed as a culprit

[Julien Saroyan]

Dear members of this forum,

I am using an amd A6 APU based dell 3541 notebook that is functioning smoothly apart from random BSOD's occurring at irregular intervals. Dell pre-boot hardware testing does not seem to find anything wrong with the machine.
I would appreciate your suggestions and/or analyses.

 

[Julien Saroyan]

Here is a zipped dump file to assist in identifying the above-mentioned issue.

 

[Laith]

Hiya and welcome to SevenForums!rb:

BugCheck 116, {fffffa80074384e0, fffff88004aa7ce8, ffffffffc0000001, 3}

*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+bce8 )

Run DDU(Display Driver Uninstaller), make sure to tick the "Remove C:\NVIDIA and C:\AMD folders" option when you are in DDU. After you have uninstalled your graphics driver, install update 16.1.1 from AMDs website. http://www.sevenforums.com/tutorials/367109-display-driver-uninstaller-how-use.html

Remember to remove Catalyst and only install the graphics driver.