*******************************************************************************
* *
* Bugcheck Analysis *
* *
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MACHINE_CHECK_EXCEPTION (9c)
A fatal Machine Check Exception has occurred.
KeBugCheckEx parameters;
x86 Processors
If the processor has ONLY MCE feature available (For example Intel
Pentium), the parameters are:
1 - Low 32 bits of P5_MC_TYPE MSR
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of P5_MC_ADDR MSR
4 - Low 32 bits of P5_MC_ADDR MSR
If the processor also has MCA feature available (For example Intel
Pentium Pro), the parameters are:
1 - Bank number
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
IA64 Processors
1 - Bugcheck Type
1 - MCA_ASSERT
2 - MCA_GET_STATEINFO
SAL returned an error for SAL_GET_STATEINFO while processing MCA.
3 - MCA_CLEAR_STATEINFO
SAL returned an error for SAL_CLEAR_STATEINFO while processing MCA.
4 - MCA_FATAL
FW reported a fatal MCA.
5 - MCA_NONFATAL
SAL reported a recoverable MCA and we don't support currently
support recovery or SAL generated an MCA and then couldn't
produce an error record.
0xB - INIT_ASSERT
0xC - INIT_GET_STATEINFO
SAL returned an error for SAL_GET_STATEINFO while processing INIT event.
0xD - INIT_CLEAR_STATEINFO
SAL returned an error for SAL_CLEAR_STATEINFO while processing INIT event.
0xE - INIT_FATAL
Not used.
2 - Address of log
3 - Size of log
4 - Error code in the case of x_GET_STATEINFO or x_CLEAR_STATEINFO
AMD64 Processors
1 - Bank number
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
Arguments:
Arg1: 00000000
Arg2: f7723050
Arg3: b2000000
Arg4: 1040080f
Debugging Details:
------------------
NOTE: This is a hardware error. This error was reported by the CPU
via Interrupt 18. This analysis will provide more information about
the specific error. Please contact the manufacturer for additional
information about this error and troubleshooting assistance.
This error is documented in the following publication:
- IA-32 Intel(r) Architecture Software Developer's Manual
Volume 3: System Programming Guide
Bit Mask:
MA Model Specific MCA
O ID Other Information Error Code Error Code
VV SDP ___________|____________ _______|_______ _______|______
AEUECRC| | | |
LRCNVVC| | | |
^^^^^^^| | | |
6 5 4 3 2 1
3210987654321098765432109876543210987654321098765432109876543210
----------------------------------------------------------------
1011001000000000000000000000000000010000010000000000100000001111
VAL - MCi_STATUS register is valid
Indicates that the information contained within the IA32_MCi_STATUS
register is valid. When this flag is set, the processor follows the
rules given for the OVER flag in the IA32_MCi_STATUS register when
overwriting previously valid entries. The processor sets the VAL
flag and software is responsible for clearing it.
UC - Error Uncorrected
Indicates that the processor did not or was not able to correct the
error condition. When clear, this flag indicates that the processor
was able to correct the error condition.
EN - Error Enabled
Indicates that the error was enabled by the associated EEj bit of the
IA32_MCi_CTL register.
PCC - Processor Context Corrupt
Indicates that the state of the processor might have been corrupted
by the error condition detected and that reliable restarting of the
processor may not be possible.
BUSCONNERR - Bus and Interconnect Error BUS{LL}_{PP}_{RRRR}_{II}_{T}_err
These errors match the format 0000 1PPT RRRR IILL
Concatenated Error Code:
--------------------------
_VAL_UC_EN_PCC_BUSCONNERR_F
This error code can be reported back to the manufacturer.
They may be able to provide additional information based upon
this error. All questions regarding STOP 0x9C should be
directed to the hardware manufacturer.
BUGCHECK_STR: 0x9C_GenuineIntel
CUSTOMER_CRASH_COUNT: 7
DEFAULT_BUCKET_ID: COMMON_SYSTEM_FAULT
PROCESS_NAME: chrome.exe
LAST_CONTROL_TRANSFER: from 80705bf7 to 805376ba
SYMBOL_ON_RAW_STACK: 1
STACK_ADDR_RAW_STACK_SYMBOL: fffffffff7723268
STACK_COMMAND: dds FFFFFFFFF7723268-0x20 ; kb
STACK_TEXT:
f7723248 0000ffff
f772324c 00009200
f7723250 97908887
f7723254 8003984d
f7723258 0000ffff
f772325c 00009200
f7723260 7000ffff
f7723264 f740934e sptd+0xb334e
f7723268 7000ffff
f772326c f740934e sptd+0xb334e
f7723270 7000ffff
f7723274 f740934e sptd+0xb334e
f7723278 8003f120
f772327c 00000000
f7723280 8003f128
f7723284 00000000
f7723288 8003f130
f772328c 00000000
f7723290 8003f138
f7723294 00000000
f7723298 8003f140
f772329c 00000000
f77232a0 8003f148
f77232a4 00000000
f77232a8 8003f150
f77232ac 00000000
f77232b0 8003f158
f77232b4 00000000
f77232b8 8003f160
f77232bc 00000000
f77232c0 8003f168
f77232c4 00000000
FOLLOWUP_IP:
sptd+b334e
f740934e ?? ???
SYMBOL_NAME: sptd+b334e
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: sptd
IMAGE_NAME: sptd.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4ceba9a1
FAILURE_BUCKET_ID: 0x9C_GenuineIntel_sptd+b334e
BUCKET_ID: 0x9C_GenuineIntel_sptd+b334e
Followup: MachineOwner
---------
