BSOD Bad Pool Caller

[r00ploi]

Hi

I have just built a new computer with the following specs:

[FONT=Verdana, Arial, Helvetica, sans-serif] Gigabyte GA-MA790XT-UD4P 790X Socket AM3 DDR3

[/FONT][FONT=Verdana, Arial, Helvetica, sans-serif] Corsair 650W TX Series PSU

[/FONT][FONT=Verdana, Arial, Helvetica, sans-serif]Western Digital WD5000AAKS 500GB

[/FONT][FONT=Verdana, Arial, Helvetica, sans-serif]AMD Phenom II X4 955 Black Edition 3.2 GHz

[/FONT][FONT=Verdana, Arial, Helvetica, sans-serif]OCZ 4GB Kit (2x2GB) DDR3 1333MHz/PC3-10666

[/FONT][FONT=Verdana, Arial, Helvetica, sans-serif]PowerColor HD 4870 1GB GDDR5

[/FONT][FONT=Verdana, Arial, Helvetica, sans-serif]Sony AD-5240S 24x DVD±RW DL Internal SATA Black Bare Drive


When gaming on the computer it will crash and a BSOD will come up saying Bad Pool Caller. Or just a blue screen of death saying there is a problem with your video card. I have reinstalled the drivers for this card and used older drivers however the problem still contuines. I have now put my Gigabyte GTX260 in this sytem above and all seems well at the moment plays games and passes tests with 3DMark 06.


Does this sound like a dirver or a faulty video card problem??


Also one other thing I have notcied about the disk drive is the tray that opens seems to open a bit then open fully has anyone else experinced this problem before?

Can you please let me know,


Thanks,

Wizkid
[/FONT]

 

[torrentg]

If this is newer than what you have, install the latest chipset drivers.

GIGABYTE - Support&Download - Motherboard - Driver - GA-MA790XT-UD4P (rev. 1.0)

Good practice to update the bios too:

GIGABYTE - Support&Download - Motherboard - BIOS - GA-MA790XT-UD4P (rev. 1.0)

 

[r00ploi]

Hi

The BIOS that came installed on the board was F5. Do you still think its worth upgrading it to F6?


Can you let me know,

Thanks

 

[torrentg]

Yes I do. I am of the thought that if they made new bios, use new bios. If it was my personal machine, nothing would stop me from putting it. They don't always list every little change they make.

 

[r00ploi]

Yes I do. I am of the thought that if they made new bios, use new bios. If it was my personal machine, nothing would stop me from putting it. They don't always list every little change they make.

Ok is it still best to use qflash? to flash it? Also if I have more problems after updating the BIOS can I revert back to the old one?

Also with the Video card problem do you think that it sounds faulty?

 

[torrentg]

No. Odds are near 100 percent that video card is in perfect working order as long as you didn't physically drop it or something along those lines.

You can flash to any version any time you want.

I am not familiar with your hardware but whatever method they suggest on the website will be fine. DOS outside of Windows is always better but if you do inside Windows, shut down all software first and do not mess around with power in your home. Turn appliances nearby off first.

 

[r00ploi]

No. Odds are near 100 percent that video card is in perfect working order as long as you didn't physically drop it or something along those lines.

You can flash to any version any time you want.

I am not familiar with your hardware but whatever method they suggest on the website will be fine. DOS outside of Windows is always better but if you do inside Windows, shut down all software first and do not mess around with power in your home. Turn appliances nearby off first.

Ok I also got a BSOD saying that there was a problem with the Video Card?

Could this becasue the BIOS needs updating?

 

[torrentg]

Sure, it could be because of bios and/or chipset drivers needing update.

Rar the .dmp file and attach to a post and I'll look at it.

C:\Windows\Minidump

You might have to copy to another directory first.

 

[r00ploi]

Sure, it could be because of bios and/or chipset drivers needing update.

Rar the .dmp file and attach to a post and I'll look at it.

OK it hasent really happened since I started using the Gigabyte GTX260 on it. The only time I got a BSOD when using the 260 card was when I minmized Grid and tried to go back into it. Then a blue screen came up. Is it normal for this to happen because some games dont support this function?

 

[torrentg]

No, it's not normal. Any bsod is major system error that should not happen.

 

[r00ploi]

Also shall I manually set the timings for the memory? there are at the moment on auto at 7-7-7-30

What settings should I change in the BIOS to set the timings?

 

[torrentg]

You have to be certain of your exact RAM modules. You can use CPU-Z for this, SPD tab.

If this is your memory, bump up the voltage to what it says and follow the timings too. Check first that this is yours though.

Novatech : GB24GB6400C5DC GeIL Black Dragon 4GB (2x2GB) DDR2 PC2-6400C5 800MHz Dual Channel Kit 800MHz RAM Speed, CAS 5-5-5-15 Timings, 1.8-1.9v VDIMM, Lifetime Warranty with GeIL. : novatech.co.uk

 

[r00ploi]

Hi

This is the memory below that I am using.


DDR3 Modules & Dual Channel Kits | Desktop Memory - Ebuyer

Could this problem realte to the motherboard in anyway? Or is it more likley to be a driver issue?

 

[r00ploi]

Dump files attached.

Since updating the BIOS and installing the Chipset drivers I forgot to install these. I have been able to Alt tab out of grid and back into it again without any BSOD'S although I have only tried it a few times and I am still using the 260GFX card.

 

[r00ploi]

Hi,

Can you please let me know if this is the correct voltage and timings for this memory

OCZ3G133334GK


http://img24.imageshack.us/img24/8052/0000056.jpg

 

[torrentg]

Hi,

Can you please let me know if this is the correct voltage and timings for this memory

OCZ3G133334GK


http://img24.imageshack.us/img24/8052/0000056.jpg

This is your ram (take out one the 3s from your post and get this, heh.)

Adjust Vdimm (Ram voltage) and timings accordingly.

 

[r00ploi]

Hi,

Can you please let me know if this is the correct voltage and timings for this memory

OCZ3G133334GK



http://img24.imageshack.us/img24/8052/0000056.jpg

Yeah, it all seems well from here. How are things going? Well now still?

Hi,

Thanks for your reply.

Unfortenaly it has just BSOD system exception during boot up. Do you think its a good idea to reinstall Windows 7? So the voltage setting will run it at 1.7?

 

[torrentg]

I edited my post...you caught me in the process.

 

[zigzag3143]

Hi

I have just built a new computer with the following specs:

[FONT=Verdana, Arial, Helvetica, sans-serif] Gigabyte GA-MA790XT-UD4P 790X Socket AM3 DDR3

[/FONT][FONT=Verdana, Arial, Helvetica, sans-serif] Corsair 650W TX Series PSU

[/FONT][FONT=Verdana, Arial, Helvetica, sans-serif]Western Digital WD5000AAKS 500GB

[/FONT][FONT=Verdana, Arial, Helvetica, sans-serif]AMD Phenom II X4 955 Black Edition 3.2 GHz

[/FONT][FONT=Verdana, Arial, Helvetica, sans-serif]OCZ 4GB Kit (2x2GB) DDR3 1333MHz/PC3-10666

[/FONT][FONT=Verdana, Arial, Helvetica, sans-serif]PowerColor HD 4870 1GB GDDR5

[/FONT][FONT=Verdana, Arial, Helvetica, sans-serif]Sony AD-5240S 24x DVD±RW DL Internal SATA Black Bare Drive


When gaming on the computer it will crash and a BSOD will come up saying Bad Pool Caller. Or just a blue screen of death saying there is a problem with your video card. I have reinstalled the drivers for this card and used older drivers however the problem still contuines. I have now put my Gigabyte GTX260 in this sytem above and all seems well at the moment plays games and passes tests with 3DMark 06.


Does this sound like a dirver or a faulty video card problem??


Also one other thing I have notcied about the disk drive is the tray that opens seems to open a bit then open fully has anyone else experinced this problem before?

Can you please let me know,


Thanks,

Wizkid
[/FONT]

Wizkid

can you go into c:\windows\minidump, zip the dump files (*.DMP) and upload them to us for debugging

Thanks

Ken J

 

[r00ploi]

OK Thanks,

I have not changed the timings could you take a look at the picture for me to make sure that I have changed the right ones.

Also the voltage is still set on auto, could you let me know what setting to manually change the voltage setting so it runs at 1.7?

http://img25.imageshack.us/img25/3398/0000057.jpg


If I get another BSOD do you think its a good idea to reinstall Windows?