BSOD BCCode: 116

[wesilveira]

Is Windows 7 Professional x64 its the original OS on the system it is less than one month old hardware (never reinstalled OS and it is less than one month old as well.) So I was running crysis fine after I tried playing around with CUDA I can't play crysis anymore I get a BSOD with information bellow. I tried resintalling drivers (as instructed on other posts) to no avail, I have all the latest drivers. Attached is the Windows_NT6_BSOD_jcgriff2 folder, the PERFMON HTML, and the DUMP file (in case it helps.) On cyrsis I never see the BSOD per se my display goes black and my computer freezes, on Furmark i'm able to max out GPU temperature (85 C) without problems (my GPU is not OC'ed.) Thanks in advance!

Problem signature:
  Problem Event Name:	BlueScreen
  OS Version:	6.1.7600.2.0.0.256.48
  Locale ID:	1033

Additional information about the problem:
  BCCode:	116
  BCP1:	FFFFFA8011C8C4E0
  BCP2:	FFFFF880080216F0
  BCP3:	FFFFFFFFC000009A
  BCP4:	0000000000000004
  OS Version:	6_1_7600
  Service Pack:	0_0
  Product:	256_1

 

[zigzag3143]

Is Windows 7 Professional x64 its the original OS on the system it is less than one month old hardware (never reinstalled OS and it is less than one month old as well.) So I was running crysis fine after I tried playing around with CUDA I can't play crysis anymore I get a BSOD with information bellow. I tried resintalling drivers (as instructed on other posts) to no avail, I have all the latest drivers. Attached is the Windows_NT6_BSOD_jcgriff2 folder, the PERFMON HTML, and the DUMP file (in case it helps.) On cyrsis I never see the BSOD per se my display goes black and my computer freezes, on Furmark i'm able to max out GPU temperature (85 C) without problems (my GPU is not OC'ed.) Thanks in advance!

Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.1.7600.2.0.0.256.48
  Locale ID:    1033

Additional information about the problem:
  BCCode:    116
  BCP1:    FFFFFA8011C8C4E0
  BCP2:    FFFFF880080216F0
  BCP3:    FFFFFFFFC000009A
  BCP4:    0000000000000004
  OS Version:    6_1_7600
  Service Pack:    0_0
  Product:    256_1

These are all virtually identical. They are a classic video card reset. The system found a video problem and attempted to reset the video card but it took too long to respond so the crash.

I know you have installed the video drivers but give it another try this way.

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\032711-16208-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Machine Name:
Kernel base = 0xfffff800`0320d000 PsLoadedModuleList = 0xfffff800`0344ae50
Debug session time: Sun Mar 27 10:34:58.129 2011 (GMT-4)
System Uptime: 0 days 0:50:29.004
Loading Kernel Symbols
...............................................................
................................................................
..........................................................
Loading User Symbols
Loading unloaded module list
..............
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8011c8c4e0, fffff880080216f0, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+7dd6f0 )

Followup: MachineOwner
---------

7: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8011c8c4e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff880080216f0, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
nvlddmkm+7dd6f0
fffff880`080216f0 4883ec28        sub     rsp,28h

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`0d4c6b48 fffff880`10ae6000 : 00000000`00000116 fffffa80`11c8c4e0 fffff880`080216f0 ffffffff`c000009a : nt!KeBugCheckEx
fffff880`0d4c6b50 fffff880`10ab9867 : fffff880`080216f0 fffffa80`111ec000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`0d4c6b90 fffff880`10ae5e0f : fffffa80`ffffd84d 00000000`00000000 fffffa80`11c8c4e0 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x2a3
fffff880`0d4c6c40 fffff880`10bb4ec1 : fffffa80`10b1e370 00000000`00000080 00000000`00000000 fffffa80`10e520f0 : dxgkrnl!TdrResetFromTimeout+0x23
fffff880`0d4c6cc0 fffff800`035207c6 : fffff880`0b8fb650 fffffa80`10806310 fffffa80`0cd635f0 fffff800`032755c7 : dxgmms1!VidSchiWorkerThread+0x101
fffff880`0d4c6d00 fffff800`0325bc26 : fffff880`009b2180 fffffa80`10806310 fffff880`009bd0c0 fffff880`01263a90 : nt!PspSystemThreadStartup+0x5a
fffff880`0d4c6d40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nvlddmkm+7dd6f0
fffff880`080216f0 4883ec28        sub     rsp,28h

SYMBOL_NAME:  nvlddmkm+7dd6f0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d61a03d

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner
---------

7: kd> lmvm nvlddmkm
start             end                 module name
fffff880`07844000 fffff880`084df300   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Sun Feb 20 18:14:05 2011 (4D61A03D)
    CheckSum:         00C9F6C0
    ImageSize:        00C9B300
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Also these drivers are way too old and need updating.

lvpopf64.sys    5/11/2007 07:56:21 PM    fffff880`06e96000    fffff880`06fe0d00    0x0014ad00    0x464502a5                            
lvuvc64.sys    5/11/2007 07:59:12 PM    fffff880`02861000    fffff880`02bd1500    0x00370500    0x46450350                            
LVUSBS64.sys    5/11/2007 08:01:20 PM    fffff880`07760000    fffff880`0776a900    0x0000a900    0x464503d0                            
ctac32k.sys    7/2/2008 04:38:22 AM    fffff880`05800000    fffff880`058ae000    0x000ae000    0x486b3e7e                            
nvcwfpco.sys    12/4/2008 12:08:32 PM    fffff880`0a74c000    fffff880`0a762000    0x00016000    0x49380080                            
ntnvca.sys    12/4/2008 12:08:39 PM    fffff880`052b5000    fffff880`052c3000    0x0000e000    0x49380087

How To Find Drivers:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

 

[mgorman87]

While your at it, update your computer to SP1

How to install SP1

 

[wesilveira]

Thanks for the quick reply! I tried installing Nvidia drivers 270.32 and 266.58 and I still have the same issue, I tried upgrading Direct X (the installer said I have the latest version) and still have the same issue. Even after installing SP1 I have the same issue. Anything else that I can try?

 

[mgorman87]

Please post a new report

 

[wesilveira]

So right now the my computer still freezes during the game (screen turns black and system does not respond to commands) the but the "would you like to submit this error to Microsoft" window does not show up anymore.

 

[DeanP]

- Boot into Safe Mode with Networking
- Uninstall the Display Drivers
- Use Driver Sweeper to sweep the traces of the driver Guru3D - Driver Sweeper
- Install the latest version NVIDIA DRIVERS 266.58 WHQL
- Reboot into normal mode

If problem persists, see... http://www.sevenforums.com/crash-lo...op-0x116-video_tdr_error-troubleshooting.html

 

[hrf3420]

wesilveira,
Did you ever manage to fix the issue? I have the same card as you and am getting the same BSOD with Win 7 x64.

Pls help,
Thanks!

 

[wesilveira]

Nope, I replaced the video-card. All is working fine now!