BSOD BCCode 1a

[rubelraf]

My Laptop gave Blue Screen and restarted.
later, it showed Error code "BCCode 1a"
please help.

"Windows_NT6_BSOD_jcgriff2 folder" & "the PERFMON HTML file" is attached as zip file.

basic system spec
Windows 7 Professional x64 service pack 1
Original OEM
age of system: One year [approximately]
age of OS installation: two months

 

[rubelraf]

please help

 

[panais]

Hi rubelraf welcome to SF

In this order,

Uninstall and clean mcafee from your system using the Mcafee_cleaner


Download and install Microsoft Security Essentials


Update these old software\drivers

rixdpx64.sys        fffff880`04e2d000    fffff880`04e84000    0x00057000    0x46a9ccde    27-Jul-07 1:45:50 μμ                        
WinRing0x64.sys        fffff880`0b753000    fffff880`0b75a000    0x00007000    0x488b26c1    26-Jul-08 4:29:37 μμ                        
facap.sys        fffff880`012b7000    fffff880`012f0000    0x00039000    0x48daf8b7    25-Sep-08 5:34:31 πμ

How to find and update software\drivers? Read here http://www.sevenforums.com/drivers/107814-best-way-update-drivers-free.html


Run http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html


Finish with above steps and post back with any results.

 

[rubelraf]

thank you panais for the help.
I will post back as soon as I have done with those steps.