BSOD, BCCode: 24

[sky01110227]

Im getting BSOD at random time,

e.g. at desktop and im away from the keyboard and downloading in the background.

i have never had this issue before, since i bought this computer 4 months ago

it all started 2 weeks ago when i went away for 3 days, i had the computer turn off and the power switch off.

i have also did a memtest86, and windows memery test, the windows one shows no problem, but memtest86 shows ...100% problems, not even single 1 pass, and after i done memtest86, i couldn't log into windows so i reinstall windows 7.

PS: im getting BSOD under fresh installed Windows7 Pro with only few apps installed, and video card driver.

Also , when the Windows startup , i don't hear the startup sound right away...i hear it like 20 mins later ( randomly )


I have also moved my RAM 8gb x 2 , both of them from white slot to blue slots ( didn't stop BSOD )

======================================================

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 24
BCP1: 00000000000C08A2
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\100512-9609-01.dmp
C:\Users\chang\AppData\Local\Temp\WER-29094-0.sysdata.xml

 

[Anthony]

Have you removed / replaced the bad ram stick?

 

[sky01110227]

No i have not ,

Does that mean both of the RAM = bad ?

is there a more accurate way to test it ?

coz Windows Memory test says it's all good ...100% passed

but memtest86 says the other .

my RAM is still under warrenty, i could send it back, but i just want to be sure, RAM is causing all that problems

Thanks : )

PS: and , if memtest86 shows all my RAM = 100% fail, how can i still use it , i only get 1 - 2 BSOD everyday ? doesn't that mean my RAM is completely broken ?

 

[Anthony]

I would trust memtest86 here!! Take the bad stick out and see if you get a BSOD!! Also check your bios, make sure the ram is not being overclocked!!

Thanks

 

[sky01110227]

Hi , i didn't OC my RAM , do i still need to check it ? ....

if i continue to get BSOD , i might just send both RAM stick back , and get them to test it for me

 

[x BlueRobot]

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

You can test each stick of RAM individually, and then each RAM slot.

Hope this helps,

Harry

 

[sky01110227]

Thank you for the tip ,

but i don't think i will run memtest86 again ...coz last time i did it, i couldn't get back into Windows , the loading stopped at "Welcome" so i reboot in safe mode , backup all the stuff, then reinstall windows .

 

[Anthony]

Have you tested each stick of ram one at a time to see if you get a BSOD?

The reason I say check your bios for overclocking, is because its very unlikely that both sticks are bad, but it is possible. there is a setting in the bios to load safe defaults which should put everything at stock speeds. Maybe give that a go and test again!!

Also can you post your system Specs, you can use Speccy to get this info then click system specs in my Signature to fill yours in.

Thanks

 

[sky01110227]

Thank you

NO BSOD for me today im very happy ,

but i will try the BIOS load safe defaults thing,

G.SKILL Ripjaws X Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1333

Cooler Master eXtreme Power Plus 700W ATX12V Power Supply

Intel Core i5 3450 Gen3 Ivy Bridge 3.1GHz 6MB Cache LGA 1155 77W

Crucial M4 SSD

GIGABYTE GA-Z77M-D3H LGA 1155 Intel Z77

SAPPHIRE 11200-01-20G Radeon HD 7850 OC Edition

 

[Anthony]

Why no BSOD? What have you done?
Just to add make sure your memory is occupying either the white slots or the blue slots on that motherboard.

Thanks

 

[sky01110227]

well.... both of my RAM was on blue slot 2 days ago

and i moved them to white slot yesterday, had one BSOD

and since then , its all running sweet :

 

[sky01110227]

OMG....BSOD again

as i clicked on "Shut Down" , blue screen again T_T.....

i have no idea what is going on : ( .

Can someone please take a look at my mini dump for me please.

Is this RAM related again ?




Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF88004C02756
BCP3: FFFFF88008EC4CF0
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\100712-6349-01.dmp
C:\Users\chang\AppData\Local\Temp\WER-25412-0.sysdata.xml

 

[x BlueRobot]

STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION

Usual causes: System service, Device driver, Graphics driver, Memory

-----------------------------------------​

One of the possible causes can be due to the RAM, please test each memory module individually, and if any errors are found for that module then place it in another RAM slot and then test again; keep testing the RAM in all the slots and if each slot has an error then there is a problem with the RAM module, however, if a error is not found in a different slot then there is a problem with the RAM slot.

Hope this helps,

Harry

 

[sky01110227]

Thank you ,

i will do the testing sometime today

you guys are so helpful

 

[sky01110227]

YEA. it is caused by bad RAM

i have tested both ram stick and found the one that is causing all the problem then i took it out

no BSOD for 2 days already

 

[x BlueRobot]

That's great to know, leave this thread open for the next few days, and you can purchase a replacement for the faulty RAM module.

 

[sky01110227]

i have emailed the place where i got the RAM,

they asked me to send both RAM back to them and they will send me 2 new RAM

 

[x BlueRobot]

That's great hopefully everything remains okay for the rest of the week.