BSOD BCCode: 9f

[morality28]

One of my users at work saved a printscreen after receiving multiple BSOD's - apparently happening after laptop sleeps, but also out of the blue as well.

System:

DELL vostro
Win7 ENT x64 SP1
Full Retail version installed from disc (came loaded with win7 home, clean install to win7 enterprise)

Thanks in advance - I did do a restore to remove most recent install (adobe flash update) and have removed AVG and replaced with trendmicro today.

 

[event3horizon]

Based on the dumps looks like possible audio driver and then I had nusb3xhc.sys as culprit which is some USB 3.0 controller. I would uninstall audio driver, reinstall it and also reinstall chipset drivers from dell site.

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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8003c5ba10, fffff80004582748, fffffa8006c17c60}

Probably caused by : pci.sys

Followup: MachineOwner
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0: kd> !analyze -v
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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8003c5ba10, Physical Device Object of the stack
Arg3: fffff80004582748, Functional Device Object of the stack
Arg4: fffffa8006c17c60, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

IMAGE_NAME:  pci.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7928f

MODULE_NAME: pci

FAULTING_MODULE: fffff88000fb4000 pci

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

STACK_TEXT:  
fffff800`045826f8 fffff800`02f33092 : 00000000`0000009f 00000000`00000003 fffffa80`03c5ba10 fffff800`04582748 : nt!KeBugCheckEx
fffff800`04582700 fffff800`02ed095c : fffff800`04582830 fffff800`04582830 00000000`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x34040
fffff800`045827a0 fffff800`02ed07f6 : fffff800`0306ff00 00000000`00160459 00000000`00000000 00000000`00000102 : nt!KiProcessTimerDpcTable+0x6c
fffff800`04582810 fffff800`02ed06de : 00000034`68b0aab0 fffff800`04582e88 00000000`00160459 fffff800`0303dda8 : nt!KiProcessExpiredTimerList+0xc6
fffff800`04582e60 fffff800`02ed04c7 : fffffa80`03ca4bc1 fffff800`00160459 00000000`00000001 00000000`00000058 : nt!KiTimerExpiration+0x1be
fffff800`04582f00 fffff800`02ec8e05 : 00000000`00000000 fffffa80`03c56680 00000000`00000000 fffff880`04412588 : nt!KiRetireDpcList+0x277
fffff800`04582fb0 fffff800`02ec8c1c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KyRetireDpcList+0x5
fffff880`037418c0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDispatchInterruptContinue


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_3_HDAudBus_IMAGE_pci.sys

BUCKET_ID:  X64_0x9F_3_HDAudBus_IMAGE_pci.sys

Followup: MachineOwner
---------

 

[morality28]

Thank you! I will give those both a try