BSOD Blue Screen , error BCP1: FFFFFFFFC0000005

[3NAD]

Hello everyone , I'm new here and i don't know much english using google translater ..

My problem :

i was browsing youtube for an hour after 1 hour i get blue screen and restart the laptop ..

INFO :

===

The signing of the problem:
**Event Name the problem: BlueScreen
**OS Version: 6.1.7600.2.0.0.256.1
**Locale ID: 1025

Additional information about the problem:
**BCCode: 1e
**BCP1: FFFFFFFFC0000005
**BCP2: FFFFF8800420BD53
**BCP3: 0000000000000000
**BCP4: FFFFFFFFFFFFFFFF
**OS Version: 6_1_7600
**Service Pack: 0_0
**Product: 256_1

Files that help describe the problem:
**C: \ Windows \ Minidump \ 082113-28501-01.dmp
**C: \ Users \ FHD \ AppData \ Local \ Temp \ WER-3593233-0.sysdata.xml

Read our privacy statement on the Internet:
**http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0401

If you do not Online Privacy Statement is available, please read our privacy statement offline:
**C: \ Windows \ system32 \ ar-SA \ erofflps.txt

===

Could someone help me to fix this problem ? I can't enjoy using my laptop please help me with this , I'm arabic i don't know much english .. Sorry !

3NAD,Regards!​

 

[Arc]

Post it following the Blue Screen of Death (BSOD) Posting Instructions and please dont edit the text input ... font and color etc. It is difficult to read.

 

[3NAD]

Here's the log sorry : Download Here I'm waiting for a hand to help me .

 

[Arc]

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.

[COLOR=Red]Windows 7 Kernel Version 7600 MP[/COLOR] (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255

Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack Center - Microsoft Windows

Intel Graphics driver is failing here ....

BugCheck 1000007E, {ffffffffc000001d, fffff88004a14939, fffff88003c19d98, fffff88003c195f0}

Probably caused by : [URL="http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys"]igdkmd64.sys[/URL] ( igdkmd64+12a939 )

Followup: MachineOwner
---------

Update the Intel HD Graphics Driver, either from our forum link, http://www.sevenforums.com/graphic-...-graphics-driver-windows-7-a.html#post2166304, or You may get it from Intel Download Center.
Moreover, you may run the Intel (R) Driver Update Utility to auto detect the appropriate driver for your computer.

Avast is causing issues there, too.

avast! File System Minifilter Driver:

fffff880`08f43c90  fffff880`05fcec13Unable to load image \??\C:\Windows\system32\drivers\[URL="http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys"]aswMonFlt.sys[/URL], Win32 error 0n2
*** WARNING: Unable to verify timestamp for [URL="http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys"]aswMonFlt.sys[/URL]
*** ERROR: Module load completed but symbols could not be loaded for [URL="http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys"]aswMonFlt.sys[/URL]
 aswMonFlt+0x5c13

Description here .... Driver Reference Table - aswMonFlt.sys

avast! Self Protection Driver:

fffff880`08f442e8  fffff880`03f87e90Unable to load image \SystemRoot\System32\Drivers\[URL="http://www.carrona.org/drivers/driver.php?id=aswSP.SYS"]aswSP.SYS[/URL], Win32 error 0n2
*** WARNING: Unable to verify timestamp for [URL="http://www.carrona.org/drivers/driver.php?id=aswSP.SYS"]aswSP.SYS[/URL]
*** ERROR: Module load completed but symbols could not be loaded for [URL="http://www.carrona.org/drivers/driver.php?id=aswSP.SYS"]aswSP.SYS[/URL]
 aswSP+0x8e90

Description here: Driver Reference Table - aswSP.SYS

Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Let us know the results.
_______________________________________________________________________
BSOD ANALYSIS:

BugCheck 1E, {ffffffffc0000005, fffff8800420bd53, 0, ffffffffffffffff}

Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiProfilePerformanceTick+5c7 )

Followup: MachineOwner
--------------------------------------------------------------------------------------
BugCheck 1000007E, {ffffffffc000001d, fffff88004a14939, fffff88003c19d98, fffff88003c195f0}

Probably caused by : igdkmd64.sys ( igdkmd64+12a939 )

Followup: MachineOwner
---------------------------------------------------------------------------------------
BugCheck 3B, {c0000005, 0, fffff88008f43de0, 0}

Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )

Followup: MachineOwner
---------

 

[3NAD]

How to install the sp1 i dont have dvd driver ?

 

[Arc]

How to install the sp1 i dont have dvd driver ?

Your question is answered in advance ... look back for being sure ....

Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack Center - Microsoft Windows

 

[3NAD]

Done all what you said , I get this error :

The signing of the problem:
**Event Name the problem: BlueScreen
**OS Version: 6.1.7601.2.1.0.256.1
**Locale ID: 1025

Additional information about the problem:
**BCCode: d1
**BCP1: 0000000000000000
**BCP2: 0000000000000002
**BCP3: 0000000000000000
**BCP4: FFFFF88004284281
**OS Version: 6_1_7601
**Service Pack: 1_0
**Product: 256_1

Files that help describe the problem:
**C: \ Windows \ Minidump \ 082513-40841-01.dmp
**C: \ Users \ FHD \ AppData \ Local \ Temp \ WER-96923-0.sysdata.xml

Read our privacy statement on the Internet:
**http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0401

If you do not Online Privacy Statement is available, please read our privacy statement offline:
**C: \ Windows \ system32 \ ar-SA \ erofflps.txt

===============================================

URL Download : 3NAD.zip - Solidfiles

Please help me guys .

 

[Arc]

Upload your MSINFO32.nfo file.

1. Click on the start button
2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
4. Give the time for processing, it will save a .nfo file on your desktop.
5. Zip it, and upload it following the instruction.

I will check this dump : View attachment 283116 comparing with that file.


Be careful. Upload files here. We have the mechanism to upload files ... and if you follow the instructions given, it is already given to you. No further uploads to other file hosting sites. Thats annoying.

 

[3NAD]

Sorry arc for the late replay . Here's the file : View attachment 287396 . And still have this problem and new log from the 7 forums tool : View attachment 287397 . Thanks .

 

[Arc]

There is no crash dump in the zip that you uploaded.

View attachment 287405

Follow it: http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup tool before you upload another zip.

 

[3NAD]

Done waiting for another crash.

 

[3NAD]

There is no crash dump in the zip that you uploaded.

View attachment 287405

Follow it: http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup tool before you upload another zip.

I do the option two but i get more than 5 BSOD and none of these has been recorded why?

Help!

 

[3NAD]

Bump!

 

[YoYo155]

3NAD, please visit this thread and read posts #1 & #7.
Check if ant setting might have been changed somehow.

• BSODs but no Dump Files?

Also what is the bugcheck code you're getting?

Follow this tutorial and select Disable Automatic Restart on System Failure that way it won't restart
right away and you can snap a picture of the BSOD.

• http://www.sevenforums.com/tutorials/666-advanced-boot-options.html

Upload it here.

• http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html