Solved BSOD but will boot and connect to internet when in safe mode

ThePCTech

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As of today, 11/05/2015, Windows 7 PC used for work booted but when trying to connect (wireless and wired) got BSOD; does boot and operate in Safe mode.

I have run both Spybot and Malwarebytes but still have the same issue.

I have run the Forum's BSOD tool and have attached the file to this post.

I do have Norton.

Let me know if I can provide more information.

I appreciate your expertise with locating exactly what is the issue.

Note: the PC is used to take a course (government) which requires Explorer v9 and Windows 7.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i7 q740 1.73ghz4 gb
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer Aspire 7745G
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i7 q740 1.73ghz
Memory
4 gb
Antivirus
Norton
Please remove items from the startup
How to remove items from startup - Windows 7 Help Forums
These programs could interfere with the boot process giving you trouble and increase the boot speed.

Please uninstall Norton
https://support.norton.com/sp/nl/nl/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us

Norton is causing you issues with problems due to network activity.
Code:
*** WARNING: Unable to verify timestamp for SYMNETS.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS
Code:
MODULE_NAME: NETIO

IMAGE_NAME:  NETIO.SYS
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Solved BSOD W7 64bit - Uninstall Norton and clean up startup

It is resolved now; PC boots and office programs are working; I can finish the course now.

Thank you for the quick and accurate response. I appreciate your time in reviewing the logs and responding to my question.

Thank you
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i7 q740 1.73ghz4 gb
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer Aspire 7745G
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i7 q740 1.73ghz
Memory
4 gb
Antivirus
Norton
Hi,

Please reinstall Norton and see if that works. Let us know if you still have trouble.
Thank you!

Praveen
Norton Support
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate x64
Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
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