BSOD by ntoskrnl.exe

[ragnaroks]

Win 7 prem 64
Q6600
Asus benicia mobo
3GB ram
8800GT

Been having some other errors lately, like two random shutdowns and one error during starting up about intel store manager something and PC was stuck. Prior to this I also had few BSOD but I forgot the cause because I didnt have the dmp files, it used to happen once every 2-3weeks.

dmp and the needed info's from the bsod guide on attachments, thanks

 

[initialdev]

The file is corrupt.

Start > Accessories, Right click command prompt, "Run as administrator". In command, type "sfc /scannow".

as for intel store manager. That is a raid config. error. Go to intel to download the intel rapid storage manager and install the driver here.

http://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=17882

 

[ragnaroks]

What do you mean its corrupt? What does sfc /scannow going to do?

I opened the dmp file with bsodviewer and it was fine.

 

[initialdev]

Files in OS is corrupt. It will scan your protect system files for error and try to fix it.

 

[ragnaroks]

Did what you told me but not sure if it helped, don't know myself

 

[wish]

Hello ragnaroks,

Please follow these troubleshooting steps:

1. Uninstall RivaTurner Overclocking tools.

2. Uninstall CfosSpeed

3. Uninstall Daemon Tools and you can use MagicDisc as replacement of DT.
Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview


Then we'll see how things go.

Log

Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`02c4f000 PsLoadedModuleList = 0xfffff800`02e94670
Debug session time: Fri Sep 16 00:37:05.277 2011 (GMT-8)
System Uptime: 0 days 0:00:33.337
Loading Kernel Symbols
...............................................................
................................................................
.....
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1, {76e217ba, 0, ffff0000, fffff880063f7ca0}

Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

APC_INDEX_MISMATCH (1)
This is a kernel internal error. The most common reason to see this
bugcheck is when a filesystem or a driver has a mismatched number of
calls to disable and re-enable APCs. The key data item is the
Thread->KernelApcDisable field. A negative value indicates that a driver
has disabled APC calls without re-enabling them.  A positive value indicates
that the reverse is true. This check is made on exit from a system call.
Arguments:
Arg1: 0000000076e217ba, address of system function (system call)
Arg2: 0000000000000000, Thread->ApcStateIndex << 8 | Previous ApcStateIndex
Arg3: 00000000ffff0000, Thread->KernelApcDisable
Arg4: fffff880063f7ca0, Previous KernelApcDisable

Debugging Details:
------------------


FAULTING_IP: 
+6099952f004bdac8
00000000`76e217ba ??              ???

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x1

PROCESS_NAME:  nvvsvc.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002ccb1e9 to fffff80002ccbc40

STACK_TEXT:  
fffff880`063f7a68 fffff800`02ccb1e9 : 00000000`00000001 00000000`76e217ba 00000000`00000000 00000000`ffff0000 : nt!KeBugCheckEx
fffff880`063f7a70 fffff800`02ccb120 : fffffa80`06401ac0 00000000`00f2d518 fffff880`063f7bc8 00000000`00f2d6e8 : nt!KiBugCheckDispatch+0x69
fffff880`063f7bb0 00000000`76e217ba : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x245
00000000`00f2d4f8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76e217ba


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiSystemServiceExit+245
fffff800`02ccb120 4883ec50        sub     rsp,50h

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  nt!KiSystemServiceExit+245

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4e02aaa3

FAILURE_BUCKET_ID:  X64_0x1_nt!KiSystemServiceExit+245

BUCKET_ID:  X64_0x1_nt!KiSystemServiceExit+245

Followup: MachineOwner
---------

lmtsmn
start             end                 module name
fffff880`07400000 fffff880`0743e000   1394ohci 1394ohci.sys Sat Nov 20 02:44:56 2010 (4CE7A6A8)
fffff880`00eec000 fffff880`00f43000   ACPI     ACPI.sys     Sat Nov 20 01:19:16 2010 (4CE79294)
fffff880`03efb000 fffff880`03f84000   afd      afd.sys      Sun Apr 24 18:33:58 2011 (4DB4DD96)
fffff880`07746000 fffff880`0775c000   AgileVpn AgileVpn.sys Mon Jul 13 16:10:24 2009 (4A5BCCF0)
fffff880`011c5000 fffff880`011d0000   amdxata  amdxata.sys  Fri Mar 19 08:18:18 2010 (4BA3A3CA)
fffff880`01baa000 fffff880`01bb4000   AVGIDSEH AVGIDSEH.Sys Mon Feb 21 21:23:04 2011 (4D634838)
fffff880`03c97000 fffff880`03ce6000   avgldx64 avgldx64.sys Thu Jan 06 20:36:39 2011 (4D269857)
fffff880`02e2a000 fffff880`02e39000   avgmfx64 avgmfx64.sys Tue Mar 01 04:25:15 2011 (4D6CE5AB)
fffff880`01b9e000 fffff880`01baa000   avgrkx64 avgrkx64.sys Wed Mar 16 06:06:34 2011 (4D80C3EA)
fffff880`0135e000 fffff880`013be000   avgtdia  avgtdia.sys  Mon Apr 04 13:54:35 2011 (4D9A3E1B)
fffff880`07575000 fffff880`07578e80   BdaSup   BdaSup.SYS   Mon Jul 13 16:06:40 2009 (4A5BCC10)
fffff880`02e42000 fffff880`02e49000   Beep     Beep.SYS     Mon Jul 13 16:00:13 2009 (4A5BCA8D)
fffff880`0164d000 fffff880`0165e000   blbdrive blbdrive.sys Mon Jul 13 15:35:59 2009 (4A5BC4DF)
fffff960`00710000 fffff960`00737000   cdd      cdd.dll      unavailable (00000000)
fffff880`02e00000 fffff880`02e2a000   cdrom    cdrom.sys    Sat Nov 20 01:19:20 2010 (4CE79298)
fffff880`0761e000 fffff880`07736000   cfosspeed cfosspeed.sys Tue Feb 10 02:45:55 2009 (49915AE3)
fffff880`00cfd000 fffff880`00dbd000   CI       CI.dll       Sat Nov 20 05:12:36 2010 (4CE7C944)
fffff880`0ff2f000 fffff880`0ff41000   circlass circlass.sys Mon Jul 13 16:06:34 2009 (4A5BCC0A)
fffff880`01b6e000 fffff880`01b9e000   CLASSPNP CLASSPNP.SYS Sat Nov 20 01:19:23 2010 (4CE7929B)
fffff880`00c9f000 fffff880`00cfd000   CLFS     CLFS.SYS     Mon Jul 13 15:19:57 2009 (4A5BC11D)
fffff880`012ec000 fffff880`0135e000   cng      cng.sys      Sat Nov 20 02:08:45 2010 (4CE79E2D)
fffff880`07736000 fffff880`07746000   CompositeBus CompositeBus.sys Sat Nov 20 02:33:17 2010 (4CE7A3ED)
fffff880`07c00000 fffff880`07c03800   copperhd copperhd.sys Mon Nov 09 23:50:17 2009 (4AF91B39)
fffff880`07ded000 fffff880`07dfb000   crashdmp crashdmp.sys Mon Jul 13 16:01:01 2009 (4A5BCABD)
fffff880`03e8b000 fffff880`03ea9000   dfsc     dfsc.sys     Sat Nov 20 01:26:31 2010 (4CE79447)
fffff880`03e7c000 fffff880`03e8b000   discache discache.sys Mon Jul 13 15:37:18 2009 (4A5BC52E)
fffff880`01b58000 fffff880`01b6e000   disk     disk.sys     Mon Jul 13 15:19:57 2009 (4A5BC11D)
fffff880`0f200000 fffff880`0f222000   drmk     drmk.sys     Mon Jul 13 17:01:25 2009 (4A5BD8E5)
fffff880`02fa0000 fffff880`02fe6000   dtsoftbus01 dtsoftbus01.sys Thu Jun 16 23:38:37 2011 (4DFB047D)
fffff880`0f222000 fffff880`0f235000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 15:21:51 2009 (4A5BC18F)
fffff880`02e67000 fffff880`02f85000   dump_iaStorV dump_iaStorV.sys Thu Jun 10 16:46:19 2010 (4C11875B)
fffff880`075f4000 fffff880`07600000   Dxapi    Dxapi.sys    Mon Jul 13 15:38:28 2009 (4A5BC574)
fffff880`06ebb000 fffff880`06faf000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 01:50:50 2010 (4CE799FA)
fffff880`06faf000 fffff880`06ff5000   dxgmms1  dxgmms1.sys  Sat Nov 20 01:49:53 2010 (4CE799C1)
fffff880`0127a000 fffff880`0128e000   fileinfo fileinfo.sys Mon Jul 13 15:34:25 2009 (4A5BC481)
fffff880`0122e000 fffff880`0127a000   fltmgr   fltmgr.sys   Sat Nov 20 01:19:24 2010 (4CE7929C)
fffff880`0142c000 fffff880`01436000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 15:19:45 2009 (4A5BC111)
fffff880`01b1e000 fffff880`01b58000   fvevol   fvevol.sys   Sat Nov 20 01:24:06 2010 (4CE793B6)
fffff880`01a2b000 fffff880`01a75000   fwpkclnt fwpkclnt.sys Sat Nov 20 01:21:37 2010 (4CE79321)
fffff800`02c06000 fffff800`02c4f000   hal      hal.dll      Sat Nov 20 05:00:25 2010 (4CE7C669)
fffff880`07451000 fffff880`07574200   HCW85BDA HCW85BDA.sys Mon May 11 00:26:59 2009 (4A07E153)
fffff880`06e74000 fffff880`06e98000   HDAudBus HDAudBus.sys Sat Nov 20 02:43:42 2010 (4CE7A65E)
fffff880`0f243000 fffff880`0f25c000   HIDCLASS HIDCLASS.SYS Sat Nov 20 02:43:49 2010 (4CE7A665)
fffff880`0f2a4000 fffff880`0f2b5000   hidir    hidir.sys    Mon Jul 13 16:06:23 2009 (4A5BCBFF)
fffff880`077f7000 fffff880`077ff080   HIDPARSE HIDPARSE.SYS Mon Jul 13 16:06:17 2009 (4A5BCBF9)
fffff880`0f235000 fffff880`0f243000   hidusb   hidusb.sys   Sat Nov 20 02:43:49 2010 (4CE7A665)
fffff880`01b15000 fffff880`01b1e000   hwpolicy hwpolicy.sys Sat Nov 20 01:18:54 2010 (4CE7927E)
fffff880`010a7000 fffff880`011c5000   iaStorV  iaStorV.sys  Thu Jun 10 16:46:19 2010 (4C11875B)
fffff880`03d0c000 fffff880`03d22000   intelppm intelppm.sys Mon Jul 13 15:19:25 2009 (4A5BC0FD)
fffff880`0ff20000 fffff880`0ff2f000   kbdclass kbdclass.sys Mon Jul 13 15:19:50 2009 (4A5BC116)
fffff880`0f269000 fffff880`0f277000   kbdhid   kbdhid.sys   Sat Nov 20 02:33:25 2010 (4CE7A3F5)
fffff800`00bc7000 fffff800`00bd1000   kdcom    kdcom.dll    Sat Feb 05 08:52:49 2011 (4D4D8061)
fffff880`07579000 fffff880`075bc000   ks       ks.sys       Sat Nov 20 02:33:23 2010 (4CE7A3F3)
fffff880`01400000 fffff880`0141b000   ksecdd   ksecdd.sys   Sat Nov 20 01:21:15 2010 (4CE7930B)
fffff880`01600000 fffff880`0162b000   ksecpkg  ksecpkg.sys  Sat Nov 20 02:10:34 2010 (4CE79E9A)
fffff880`075bc000 fffff880`075c1200   ksthunk  ksthunk.sys  Mon Jul 13 16:00:19 2009 (4A5BCA93)
fffff880`03d81000 fffff880`03d96000   lltdio   lltdio.sys   Mon Jul 13 16:08:50 2009 (4A5BCC92)
fffff880`03d22000 fffff880`03d45000   luafv    luafv.sys    Mon Jul 13 15:26:13 2009 (4A5BC295)
fffff880`00c3c000 fffff880`00c8b000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 05:03:51 2010 (4CE7C737)
fffff880`0f277000 fffff880`0f285000   monitor  monitor.sys  Mon Jul 13 15:38:52 2009 (4A5BC58C)
fffff880`0743e000 fffff880`0744d000   mouclass mouclass.sys Mon Jul 13 15:19:50 2009 (4A5BC116)
fffff880`0f25c000 fffff880`0f269000   mouhid   mouhid.sys   Mon Jul 13 16:00:20 2009 (4A5BCA94)
fffff880`0108d000 fffff880`010a7000   mountmgr mountmgr.sys Sat Nov 20 01:19:21 2010 (4CE79299)
fffff880`01bf0000 fffff880`01bfb000   Msfs     Msfs.SYS     Mon Jul 13 15:19:47 2009 (4A5BC113)
fffff880`00f4c000 fffff880`00f56000   msisadrv msisadrv.sys Mon Jul 13 15:19:26 2009 (4A5BC0FE)
fffff880`0128e000 fffff880`012ec000   msrpc    msrpc.sys    Sat Nov 20 01:21:56 2010 (4CE79334)
fffff880`03e71000 fffff880`03e7c000   mssmbios mssmbios.sys Mon Jul 13 15:31:10 2009 (4A5BC3BE)
fffff880`01b03000 fffff880`01b15000   mup      mup.sys      Mon Jul 13 15:23:45 2009 (4A5BC201)
fffff880`0168f000 fffff880`01782000   ndis     ndis.sys     Sat Nov 20 01:23:30 2010 (4CE79392)
fffff880`07780000 fffff880`0778c000   ndistapi ndistapi.sys Mon Jul 13 16:10:00 2009 (4A5BCCD8)
fffff880`03de9000 fffff880`03dfc000   ndisuio  ndisuio.sys  Sat Nov 20 02:50:08 2010 (4CE7A7E0)
fffff880`0778c000 fffff880`077bb000   ndiswan  ndiswan.sys  Sat Nov 20 02:52:32 2010 (4CE7A870)
fffff880`0ffad000 fffff880`0ffc2000   NDProxy  NDProxy.SYS  Sat Nov 20 02:52:20 2010 (4CE7A864)
fffff880`03fc9000 fffff880`03fd8000   netbios  netbios.sys  Mon Jul 13 16:09:26 2009 (4A5BCCB6)
fffff880`03eb6000 fffff880`03efb000   netbt    netbt.sys    Sat Nov 20 01:23:18 2010 (4CE79386)
fffff880`01782000 fffff880`017e2000   NETIO    NETIO.SYS    Sat Nov 20 01:23:13 2010 (4CE79381)
fffff880`01800000 fffff880`01811000   Npfs     Npfs.SYS     Mon Jul 13 15:19:48 2009 (4A5BC114)
fffff880`03e65000 fffff880`03e71000   nsiproxy nsiproxy.sys Mon Jul 13 15:21:02 2009 (4A5BC15E)
fffff800`02c4f000 fffff800`03238000   nt       ntkrnlmp.exe Wed Jun 22 18:53:23 2011 (4E02AAA3)
fffff880`0144b000 fffff880`015ee000   Ntfs     Ntfs.sys     Sat Nov 20 01:20:57 2010 (4CE792F9)
fffff880`02e39000 fffff880`02e42000   Null     Null.SYS     Mon Jul 13 15:19:37 2009 (4A5BC109)
fffff880`0f2bc000 fffff880`0ff20000   nvlddmkm nvlddmkm.sys Wed Aug 03 01:08:32 2011 (4E391010)
fffff880`03d96000 fffff880`03de9000   nwifi    nwifi.sys    Mon Jul 13 16:07:23 2009 (4A5BCC3B)
fffff880`03f8d000 fffff880`03fb3000   pacer    pacer.sys    Sat Nov 20 02:52:18 2010 (4CE7A862)
fffff880`00f96000 fffff880`00fab000   partmgr  partmgr.sys  Sat Nov 20 01:20:00 2010 (4CE792C0)
fffff880`00f56000 fffff880`00f89000   pci      pci.sys      Sat Nov 20 01:19:11 2010 (4CE7928F)
fffff880`0141b000 fffff880`0142c000   pcw      pcw.sys      Mon Jul 13 15:19:27 2009 (4A5BC0FF)
fffff880`0ffc2000 fffff880`0ffff000   portcls  portcls.sys  Mon Jul 13 16:06:27 2009 (4A5BCC03)
fffff880`00c8b000 fffff880`00c9f000   PSHED    PSHED.dll    Mon Jul 13 17:32:23 2009 (4A5BE027)
fffff880`0775c000 fffff880`07780000   rasl2tp  rasl2tp.sys  Sat Nov 20 02:52:34 2010 (4CE7A872)
fffff880`077bb000 fffff880`077d6000   raspppoe raspppoe.sys Mon Jul 13 16:10:17 2009 (4A5BCCE9)
fffff880`077d6000 fffff880`077f7000   raspptp  raspptp.sys  Sat Nov 20 02:52:31 2010 (4CE7A86F)
fffff880`07600000 fffff880`0761a000   rassstp  rassstp.sys  Mon Jul 13 16:10:25 2009 (4A5BCCF1)
fffff880`03e14000 fffff880`03e65000   rdbss    rdbss.sys    Sat Nov 20 01:27:51 2010 (4CE79497)
fffff880`02fe6000 fffff880`02fef000   RDPCDD   RDPCDD.sys   Mon Jul 13 16:16:34 2009 (4A5BCE62)
fffff880`02fef000 fffff880`02ff8000   rdpencdd rdpencdd.sys Mon Jul 13 16:16:34 2009 (4A5BCE62)
fffff880`01be7000 fffff880`01bf0000   rdprefmp rdprefmp.sys Mon Jul 13 16:16:35 2009 (4A5BCE63)
fffff880`01ac9000 fffff880`01b03000   rdyboost rdyboost.sys Sat Nov 20 01:43:10 2010 (4CE7982E)
fffff880`03c00000 fffff880`03c18000   rspndr   rspndr.sys   Mon Jul 13 16:08:50 2009 (4A5BCC92)
fffff880`075c2000 fffff880`075f4000   Rt64win7 Rt64win7.sys Thu Feb 26 01:04:13 2009 (49A65B0D)
fffff880`07c0c000 fffff880`07dec400   RTKVHD64 RTKVHD64.sys Tue Aug 04 01:50:52 2009 (4A78047C)
fffff880`01ac1000 fffff880`01ac9000   spldr    spldr.sys    Mon May 11 08:56:27 2009 (4A0858BB)
fffff880`0761a000 fffff880`0761b480   swenum   swenum.sys   Mon Jul 13 16:00:18 2009 (4A5BCA92)
fffff880`01827000 fffff880`01a2b000   tcpip    tcpip.sys    Mon Jun 20 19:33:55 2011 (4E001123)
fffff880`01811000 fffff880`0181e000   TDI      TDI.SYS      Sat Nov 20 01:22:06 2010 (4CE7933E)
fffff880`0162b000 fffff880`0164d000   tdx      tdx.sys      Sat Nov 20 01:21:54 2010 (4CE79332)
fffff880`03e00000 fffff880`03e14000   termdd   termdd.sys   Sat Nov 20 03:03:40 2010 (4CE7AB0C)
fffff960`00520000 fffff960`0052a000   TSDDD    TSDDD.dll    Mon Jul 13 16:16:34 2009 (4A5BCE62)
fffff880`03ce6000 fffff880`03d0c000   tunnel   tunnel.sys   Sat Nov 20 02:51:50 2010 (4CE7A846)
fffff880`0ff41000 fffff880`0ff53000   umbus    umbus.sys    Sat Nov 20 02:44:37 2010 (4CE7A695)
fffff880`06e98000 fffff880`06eb5000   usbccgp  usbccgp.sys  Sat Nov 20 02:44:03 2010 (4CE7A673)
fffff880`0f285000 fffff880`0f2a4000   usbcir   usbcir.sys   Mon Jul 13 16:06:36 2009 (4A5BCC0C)
fffff880`07dfb000 fffff880`07dfcf00   USBD     USBD.SYS     Mon Jul 13 16:06:23 2009 (4A5BCBFF)
fffff880`06e63000 fffff880`06e74000   usbehci  usbehci.sys  Sat Nov 20 02:43:54 2010 (4CE7A66A)
fffff880`0ff53000 fffff880`0ffad000   usbhub   usbhub.sys   Sat Nov 20 02:44:30 2010 (4CE7A68E)
fffff880`06e0d000 fffff880`06e63000   USBPORT  USBPORT.SYS  Sat Nov 20 02:44:00 2010 (4CE7A670)
fffff880`03d66000 fffff880`03d81000   USBSTOR  USBSTOR.SYS  Sat Nov 20 02:44:05 2010 (4CE7A675)
fffff880`06e00000 fffff880`06e0d000   usbuhci  usbuhci.sys  Mon Jul 13 16:06:27 2009 (4A5BCC03)
fffff880`00f89000 fffff880`00f96000   vdrvroot vdrvroot.sys Mon Jul 13 16:01:31 2009 (4A5BCADB)
fffff880`02e49000 fffff880`02e57000   vga      vga.sys      Mon Jul 13 15:38:47 2009 (4A5BC587)
fffff880`01bc2000 fffff880`01be7000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 15:38:51 2009 (4A5BC58B)
fffff880`00fab000 fffff880`00fc0000   volmgr   volmgr.sys   Sat Nov 20 01:19:28 2010 (4CE792A0)
fffff880`01031000 fffff880`0108d000   volmgrx  volmgrx.sys  Sat Nov 20 01:20:43 2010 (4CE792EB)
fffff880`01a75000 fffff880`01ac1000   volsnap  volsnap.sys  Sat Nov 20 01:20:08 2010 (4CE792C8)
fffff880`03fb3000 fffff880`03fc9000   vwififlt vwififlt.sys Mon Jul 13 16:07:22 2009 (4A5BCC3A)
fffff880`03fd8000 fffff880`03ff3000   wanarp   wanarp.sys   Sat Nov 20 02:52:36 2010 (4CE7A874)
fffff880`02e57000 fffff880`02e67000   watchdog watchdog.sys Mon Jul 13 15:37:35 2009 (4A5BC53F)
fffff880`00e39000 fffff880`00edd000   Wdf01000 Wdf01000.sys Mon Jul 13 15:22:07 2009 (4A5BC19F)
fffff880`00edd000 fffff880`00eec000   WDFLDR   WDFLDR.SYS   Mon Jul 13 15:19:54 2009 (4A5BC11A)
fffff880`03f84000 fffff880`03f8d000   wfplwf   wfplwf.sys   Mon Jul 13 16:09:26 2009 (4A5BCCB6)
fffff960`00010000 fffff960`00323000   win32k   win32k.sys   Fri Jun 10 19:06:57 2011 (4DF2DBD1)
fffff880`00f43000 fffff880`00f4c000   WMILIB   WMILIB.SYS   Mon Jul 13 15:19:51 2009 (4A5BC117)
fffff880`03d45000 fffff880`03d66000   WudfPf   WudfPf.sys   Sat Nov 20 02:42:44 2010 (4CE7A624)

Unloaded modules:
fffff880`01bb4000 fffff880`01bc2000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02e6f000 fffff880`02f8d000   dump_iaStorV
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02f8d000 fffff880`02fa0000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06e98000 fffff880`06eb6000   i8042prt.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000

 

[ragnaroks]

I did what you wrote and got two other BSOD after. All of them (including the first one I posted) happend right when I started up my computer and the BSOD comes within 2-5 minutes.

 

[wish]

I did what you wrote and got two other BSOD after. All of them (including the first one I posted) happend right when I started up my computer and the BSOD comes within 2-5 minutes.

Hello again,

Here are my suggestions:

1. Uninstall AVG then replace it with MSE → Virus, Spyware & Malware Protection | Microsoft Security Essentials

2. Uninstall Core Temp

3. Update these drivers:

Rt64win7.sys Thu Feb 26 01:04:13 2009 → [URL="http://www.realtek.com.tw/downloads/"]Realtek NIC Driver[/URL]
RTKVHD64.sys Tue Aug 04 01:50:52 2009 → Realtek HD Audio

4. See if the BSOD problem persist, then enable Driver Verifier to find out any faulty drivers.
http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

 

[ragnaroks]

Hey wish,

I can't and don't know how to update my NIC driver. When I download the file, it comes with some small files without any autorun/setup and I don't know how to update it. I have a realtek PCI-E 100mb gigab ethernet.

 

[wish]

Hey wish,

I can't and don't know how to update my NIC driver. When I download the file, it comes with some small files without any autorun/setup and I don't know how to update it. I have a realtek PCI-E 100mb gigab ethernet.

For your NIC driver:
In the website, navigate to Gigabit Ethernet → PCI Express → Software
Then download Win7 and WinServer 2008 R2 Auto Installation Program (SID:1462014)
http://www.realtek.com.tw/downloads/

 

[ragnaroks]

I did all what you said and after turning the verifier.exe on, I got like 2-3 blue screens in a row but it doesn't collect the dump file. It says initializing dump file... and gets stuck like that for 15mins. I went safe mode and turn the verifier off.

Is there somewhere to see the verifier's logfile orso? With the verifier on the computer always crashes right when the desktop appears.

 

[ragnaroks]

Still getting f*cked by ntoskrnl.exe all the time.

It ALWAYS (5 days in a row) happens right after I start my PC and I start browsing/chatting/opening documents etc.

 

[wish]

Hi ragnaroks,
Have you followed my advice to uninstall AVG and use MSE instead for a time being?
Because I see AVG process is blamed on your latest dump file.

Also try these hardware tests:
1. http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
2. http://www.sevenforums.com/tutorials/100352-cpu-stress-test-prime95.html

Post back with any result.


LOG

Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`02c1d000 PsLoadedModuleList = 0xfffff800`02e62670
Debug session time: Tue Sep 20 08:30:50.259 2011 (GMT-8)
System Uptime: 0 days 0:01:56.945
Loading Kernel Symbols
...............................................................
................................................................
.................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c000001d, fffff80002ca174e, fffff8800824af20, 0}

Probably caused by : hardware ( nt!KeWaitForSingleObject+19e )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c000001d, Exception code that caused the bugcheck
Arg2: fffff80002ca174e, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff8800824af20, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION}  Illegal Instruction  An attempt was made to execute an illegal instruction.

FAULTING_IP: 
nt!KeWaitForSingleObject+19e
fffff800`02ca174e ff              ???

CONTEXT:  fffff8800824af20 -- (.cxr 0xfffff8800824af20)
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=fffffa80075a41b0 rdi=fffffa8007757060
rip=fffff80002ca174e rsp=fffff8800824b900 rbp=0000000000000000
 r8=0000000000000000  r9=0000000000000000 r10=0000000000002000
r11=fffffa8002e6ad38 r12=0000000000000000 r13=0000000000000001
r14=0000000000000000 r15=fffffa8007757168
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00210282
nt!KeWaitForSingleObject+0x19e:
fffff800`02ca174e ff              ???
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  avgtray.exe

CURRENT_IRQL:  0

MISALIGNED_IP: 
nt!KeWaitForSingleObject+19e
fffff800`02ca174e ff              ???

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff80002ca174e

STACK_TEXT:  
fffff880`0824b900 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeWaitForSingleObject+0x19e


FOLLOWUP_IP: 
nt!KeWaitForSingleObject+19e
fffff800`02ca174e ff              ???

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!KeWaitForSingleObject+19e

FOLLOWUP_NAME:  MachineOwner

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

STACK_COMMAND:  .cxr 0xfffff8800824af20 ; kb

MODULE_NAME: hardware

FAILURE_BUCKET_ID:  X64_IP_MISALIGNED

BUCKET_ID:  X64_IP_MISALIGNED

Followup: MachineOwner
---------

 

[ragnaroks]

Hey wish,

I've been really busy with work lately. So far I uninstalled my AVG and replaced it with avast.

I haven't tried the hardware tests yet.

About 4 of the 5 times when I cold boot my PC, it always crashes once or two times after ~15 seconds when my desktop appears. Sometimes there is a blue screen, sometimes the computer is stuck and I'm unable to move.

Could you check the these dump files I got for the past two weeks? (note: the other errors weren't bluescreens but rather just computer freeze)

 

[wish]

Hello,
I still suggest you to perform the hardware tests.
Also scan your computer with this tools → Anti-rootkit utility TDSSKiller

Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`02c4c000 PsLoadedModuleList = 0xfffff800`02e91670
Debug session time: Tue Sep 27 07:52:34.342 2011 (GMT-8)
System Uptime: 0 days 0:01:49.028
Loading Kernel Symbols
...............................................................
................................................................
...............
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1, {7762186a, 0, ffff0000, fffff88008673ca0}

Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

APC_INDEX_MISMATCH (1)
This is a kernel internal error. The most common reason to see this
bugcheck is when a filesystem or a driver has a mismatched number of
calls to disable and re-enable APCs. The key data item is the
Thread->KernelApcDisable field. A negative value indicates that a driver
has disabled APC calls without re-enabling them.  A positive value indicates
that the reverse is true. This check is made on exit from a system call.
Arguments:
Arg1: 000000007762186a, address of system function (system call)
Arg2: 0000000000000000, Thread->ApcStateIndex << 8 | Previous ApcStateIndex
Arg3: 00000000ffff0000, Thread->KernelApcDisable
Arg4: fffff88008673ca0, Previous KernelApcDisable

Debugging Details:
------------------


FAULTING_IP: 
+67ca952f00a7de84
00000000`7762186a ??              ???

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x1

PROCESS_NAME:  Skype.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002cc81e9 to fffff80002cc8c40

STACK_TEXT:  
fffff880`08673a68 fffff800`02cc81e9 : 00000000`00000001 00000000`7762186a 00000000`00000000 00000000`ffff0000 : nt!KeBugCheckEx
fffff880`08673a70 fffff800`02cc8120 : 00000000`74d92450 00000000`06e1f170 00000000`06e1fd20 00000000`7ef83000 : nt!KiBugCheckDispatch+0x69
fffff880`08673bb0 00000000`7762186a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x245
00000000`06e1e768 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7762186a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiSystemServiceExit+245
fffff800`02cc8120 4883ec50        sub     rsp,50h

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  nt!KiSystemServiceExit+245

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4e02aaa3

FAILURE_BUCKET_ID:  X64_0x1_nt!KiSystemServiceExit+245

BUCKET_ID:  X64_0x1_nt!KiSystemServiceExit+245

Followup: MachineOwner
---------

 

[ragnaroks]

Hello wish,

I did both the test (Ram and cpu) and no errors. Anti-root killer also didn't work. Will formatting my pc help?

 

[ragnaroks]

I'm so pissed about this crap BSOD, i formatted my pc and installed W7 ultimate 32bit. And the error still occurs, more than ever. The computer always shuts down/restarts/error/bsod like 3-4 times RIGHT AFTER 1-2 MINUTE WHEN WINDOWS IS DONE LOADING at startup.

Should I go for a new PC? Is there a part thats maybe defect? Whats the cause?

Here are the latest dmp, I know alot of drivers still missing but I don't think the drivers was the problem.