Solved BSOD caused by GeForce GT 635M with a Code 43

SteelFighting

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Hello all.
I didn't know if I should post this in the Graphic Cards section or here but the frequency of BSOD made me choose this section :)
For about a couple of months, I have been dealing with BSOD caused by my NVIDIA GeForce GT 635M.
I know this because in the beginning of this problem, each time I tried to open a game, the computer froze and mouse couldn't move. Moreover, each time I tried to update my graphics card driver with the help of GeForce Experience, BSOD came up.
I managed to install manually the latest driver for my graphics card but 9 out of 10 times, computer boots up with a device manager as posted on the screenshot below.
The 1 out of 10 times that boots up normally, if I try to play a game (and then the computer switches to GT 635M from Intel HD 4000), BSOD, here we go again.
I have uploaded what is requested on the .zip file.
Thank you in advance for any advice and help on this matter.
Peace \/ and rock \m/ .
 

Attachments

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo IDEAPAD Z710 59407652 17.3''
OS
Windows 7 Ultimate x64
CPU
Intel Core i5-4200M @ 2.50GHz
Motherboard
Intel HM86 (Lynx Point)
Memory
8,00 GB Dual Channel DDR3 @ 800MHz
Graphics Card(s)
Nvidia GeForce GT 745M
Screen Resolution
1600 x 900
Hard Drives
Samsung SSD 850 EVO 250GB
Cooling
Cooler Master Notepal Ergostand
Mouse
Roccat Kova[+]
Antivirus
Avast! Free Antivirus
Browser
Google Chrome
Ok, I just realised that I posted accidentally in the Graphic Cards section. Is there any way of deleting this thread and repost in the BSOD section? I searched on the FAQ but couldn't find something. Sorry about that, newbism running strong in me.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo IDEAPAD Z710 59407652 17.3''
OS
Windows 7 Ultimate x64
CPU
Intel Core i5-4200M @ 2.50GHz
Motherboard
Intel HM86 (Lynx Point)
Memory
8,00 GB Dual Channel DDR3 @ 800MHz
Graphics Card(s)
Nvidia GeForce GT 745M
Screen Resolution
1600 x 900
Hard Drives
Samsung SSD 850 EVO 250GB
Cooling
Cooler Master Notepal Ergostand
Mouse
Roccat Kova[+]
Antivirus
Avast! Free Antivirus
Browser
Google Chrome

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
Sorry about this dumb question but... Should I uninstall GeForce Experience as well? :o
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo IDEAPAD Z710 59407652 17.3''
OS
Windows 7 Ultimate x64
CPU
Intel Core i5-4200M @ 2.50GHz
Motherboard
Intel HM86 (Lynx Point)
Memory
8,00 GB Dual Channel DDR3 @ 800MHz
Graphics Card(s)
Nvidia GeForce GT 745M
Screen Resolution
1600 x 900
Hard Drives
Samsung SSD 850 EVO 250GB
Cooling
Cooler Master Notepal Ergostand
Mouse
Roccat Kova[+]
Antivirus
Avast! Free Antivirus
Browser
Google Chrome
I would. In fact I did.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
Ok, I'm on it. Thank you for your quick reply!
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo IDEAPAD Z710 59407652 17.3''
OS
Windows 7 Ultimate x64
CPU
Intel Core i5-4200M @ 2.50GHz
Motherboard
Intel HM86 (Lynx Point)
Memory
8,00 GB Dual Channel DDR3 @ 800MHz
Graphics Card(s)
Nvidia GeForce GT 745M
Screen Resolution
1600 x 900
Hard Drives
Samsung SSD 850 EVO 250GB
Cooling
Cooler Master Notepal Ergostand
Mouse
Roccat Kova[+]
Antivirus
Avast! Free Antivirus
Browser
Google Chrome
Ok, I'm about to install the new driver. I have followed each and every step to this point but... wouldn't be a problem to install a desktop driver on my laptop? I just saw that the link you provided me has downloaded a desktop driver (if I guess correctly, is part of the file name).
Windows have installed at this moment a driver and they're asking me to restart my computer. I guess I am not supposed to but I'm just asking for confirmation. I don't wanna do anything stupid :confused:
 
Last edited:

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo IDEAPAD Z710 59407652 17.3''
OS
Windows 7 Ultimate x64
CPU
Intel Core i5-4200M @ 2.50GHz
Motherboard
Intel HM86 (Lynx Point)
Memory
8,00 GB Dual Channel DDR3 @ 800MHz
Graphics Card(s)
Nvidia GeForce GT 745M
Screen Resolution
1600 x 900
Hard Drives
Samsung SSD 850 EVO 250GB
Cooling
Cooler Master Notepal Ergostand
Mouse
Roccat Kova[+]
Antivirus
Avast! Free Antivirus
Browser
Google Chrome
Anyways, I went on to install the 331.65 driver, as you suggested but for notebooks. Windows had installed v. 334.89 after I uninstalled GeForce Experience, PhysX and the driver (in that order :) ).
Unfortunately, I got Code 43 (again) on my GPU and another yellow mark that was probably caused by uninstalling the aforementioned :( .
 

Attachments

  • Code 43 (again) with a bonus Code 32.jpg
    Code 43 (again) with a bonus Code 32.jpg
    87.8 KB · Views: 1

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo IDEAPAD Z710 59407652 17.3''
OS
Windows 7 Ultimate x64
CPU
Intel Core i5-4200M @ 2.50GHz
Motherboard
Intel HM86 (Lynx Point)
Memory
8,00 GB Dual Channel DDR3 @ 800MHz
Graphics Card(s)
Nvidia GeForce GT 745M
Screen Resolution
1600 x 900
Hard Drives
Samsung SSD 850 EVO 250GB
Cooling
Cooler Master Notepal Ergostand
Mouse
Roccat Kova[+]
Antivirus
Avast! Free Antivirus
Browser
Google Chrome
Try this one. What model Lenovo laptop do you have?


Download

 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
It's a Lenovo G780.
Ok, I'll try with the newest 337.88 following the instructions as given above.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo IDEAPAD Z710 59407652 17.3''
OS
Windows 7 Ultimate x64
CPU
Intel Core i5-4200M @ 2.50GHz
Motherboard
Intel HM86 (Lynx Point)
Memory
8,00 GB Dual Channel DDR3 @ 800MHz
Graphics Card(s)
Nvidia GeForce GT 745M
Screen Resolution
1600 x 900
Hard Drives
Samsung SSD 850 EVO 250GB
Cooling
Cooler Master Notepal Ergostand
Mouse
Roccat Kova[+]
Antivirus
Avast! Free Antivirus
Browser
Google Chrome
I don't know how you did it, but according to the first samples of LoL and Hearthstone, my GT 635M runs smooth as silk on its new 337.88 driver!
The only problem that remains is the one with code 32 on my screenshot above. Just a reminder, that this problem arose when I uninstalled GeForce, PhysX and lastly the driver, as I have mentioned before.
Does it have something to do with me not installing GeForce Experience now? I'm guessing not but who knows :confused:
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo IDEAPAD Z710 59407652 17.3''
OS
Windows 7 Ultimate x64
CPU
Intel Core i5-4200M @ 2.50GHz
Motherboard
Intel HM86 (Lynx Point)
Memory
8,00 GB Dual Channel DDR3 @ 800MHz
Graphics Card(s)
Nvidia GeForce GT 745M
Screen Resolution
1600 x 900
Hard Drives
Samsung SSD 850 EVO 250GB
Cooling
Cooler Master Notepal Ergostand
Mouse
Roccat Kova[+]
Antivirus
Avast! Free Antivirus
Browser
Google Chrome
Update since this morning:
Back to point 0. Same ol', same ol' ... I am starting to think that might be a hardware error but on the other hand, how come yesterday night I didn't get a BSOD while playing? :rolleyes:
 

Attachments

  • Code 43.jpg
    Code 43.jpg
    81.5 KB · Views: 6
  • Code 32.jpg
    Code 32.jpg
    89.8 KB · Views: 4

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo IDEAPAD Z710 59407652 17.3''
OS
Windows 7 Ultimate x64
CPU
Intel Core i5-4200M @ 2.50GHz
Motherboard
Intel HM86 (Lynx Point)
Memory
8,00 GB Dual Channel DDR3 @ 800MHz
Graphics Card(s)
Nvidia GeForce GT 745M
Screen Resolution
1600 x 900
Hard Drives
Samsung SSD 850 EVO 250GB
Cooling
Cooler Master Notepal Ergostand
Mouse
Roccat Kova[+]
Antivirus
Avast! Free Antivirus
Browser
Google Chrome
It's nothing to do with GeForce Experience. Did you download and install the driver I linked in post #9?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
I had already downloaded and installed (not according to the tutorial-instructions you have provided :( ) the driver you told me to download, prior creating this thread. So I had it handy.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo IDEAPAD Z710 59407652 17.3''
OS
Windows 7 Ultimate x64
CPU
Intel Core i5-4200M @ 2.50GHz
Motherboard
Intel HM86 (Lynx Point)
Memory
8,00 GB Dual Channel DDR3 @ 800MHz
Graphics Card(s)
Nvidia GeForce GT 745M
Screen Resolution
1600 x 900
Hard Drives
Samsung SSD 850 EVO 250GB
Cooling
Cooler Master Notepal Ergostand
Mouse
Roccat Kova[+]
Antivirus
Avast! Free Antivirus
Browser
Google Chrome
OK, follow the link I gave you to perform a completely clean install of the drivers provided in the download link I posted.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
Ok, I have just performed a clean install with the driver from the link you've provided me. The problem with code 32 on NVIDIA Virtual Audio Device (Wave Extensible) (WDM) vanished ( :) ) but the code 43 problem with the card still persists.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo IDEAPAD Z710 59407652 17.3''
OS
Windows 7 Ultimate x64
CPU
Intel Core i5-4200M @ 2.50GHz
Motherboard
Intel HM86 (Lynx Point)
Memory
8,00 GB Dual Channel DDR3 @ 800MHz
Graphics Card(s)
Nvidia GeForce GT 745M
Screen Resolution
1600 x 900
Hard Drives
Samsung SSD 850 EVO 250GB
Cooling
Cooler Master Notepal Ergostand
Mouse
Roccat Kova[+]
Antivirus
Avast! Free Antivirus
Browser
Google Chrome
Right click on the card in Device Manager and choose properties then click on the driver tab. What is installed?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
It's 9.18.13.3788 .
 

Attachments

  • Driver Tab.jpg
    Driver Tab.jpg
    85.9 KB · Views: 3

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo IDEAPAD Z710 59407652 17.3''
OS
Windows 7 Ultimate x64
CPU
Intel Core i5-4200M @ 2.50GHz
Motherboard
Intel HM86 (Lynx Point)
Memory
8,00 GB Dual Channel DDR3 @ 800MHz
Graphics Card(s)
Nvidia GeForce GT 745M
Screen Resolution
1600 x 900
Hard Drives
Samsung SSD 850 EVO 250GB
Cooling
Cooler Master Notepal Ergostand
Mouse
Roccat Kova[+]
Antivirus
Avast! Free Antivirus
Browser
Google Chrome
Hello. Is there anything new regarding this dead end I have bumped onto? :o
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo IDEAPAD Z710 59407652 17.3''
OS
Windows 7 Ultimate x64
CPU
Intel Core i5-4200M @ 2.50GHz
Motherboard
Intel HM86 (Lynx Point)
Memory
8,00 GB Dual Channel DDR3 @ 800MHz
Graphics Card(s)
Nvidia GeForce GT 745M
Screen Resolution
1600 x 900
Hard Drives
Samsung SSD 850 EVO 250GB
Cooling
Cooler Master Notepal Ergostand
Mouse
Roccat Kova[+]
Antivirus
Avast! Free Antivirus
Browser
Google Chrome
Sorry mate, I've been working ridiculous hours and shifts and I'm falling behind on threads a bit. I'll get round to this later tonight or in the morning.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
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