Solved BSOD - Certain Games Causing PC Crash

[alterego21]

I have recently upgraded virtually my entite PC (think the only remaining items are the CPU's and the drives) so I could jump ship from console to PC gaming and have found that certain games are crashing my PC (so far Ghosts, TF2, Outlast have crashed it sporadically - although I seem to have resolved the Ghosts issue by updating my motherboard drivers and one game called Madballs crashed my PC repeatedly till I had to stop playing it before I bonged someone on the head with my keyboard)...

Windows diag description....

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800E3FE8F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\030214-24866-01.dmp
C:\Users\Alterego\AppData\Local\Temp\WER-67392-0.sysdata.xmlr

Attached is the log from the self diagnostic tool....any help would be greatly appreciated as I'm at my wits end and don't have the spare cash to be going to a shop with it....

 

[alterego21]

Since I posted the above Ghosts has crashed twice and TF2 once.....no idea what's going on!

 

[alterego21]

Is no willing to help out a fellow geek?

 

[errorwin7]

update the graphic card drivers and maybe an bios upgrade....

 

[alterego21]

Grahpics card is bang up to date. I haven't updated BIOS yet....will give that a go this eve, thanks for the suggestion

 

[alterego21]

Checked the drivers on everything, everything's bang up to date. Updated BIOS to the most current version....played BF4 for an hour without issue.....played top gear on GOM and it crashed yet again! This is the first time it's happened during video playback!

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800E388038
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\030414-16302-01.dmp
C:\Users\Alterego\AppData\Local\Temp\WER-109668-0.sysdata.xml

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C:\Windows\system32\en-US\erofflps.txt

Anyone got any other ideas or insights?

 

[alterego21]

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sfc/scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>

 

[alterego21]

Event[516]:
Log Name: System
Source: Microsoft-Windows-Diagnostics-Networking
Date: 2014-02-05T20:04:56.669
Event ID: 5300
Task: Repair Failure
Level: Error
Opcode: Info
Keyword: Core Events
User: S-1-5-19
User Name: NT AUTHORITY\LOCAL SERVICE
Computer: Alterego-PC
Description:
An error occurred. The Network Diagnostics Framework failed to complete the repair phase of operation. A Windows Error Report was generated. [2147942487]

 

[alterego21]

Event[635]:
Log Name: System
Source: Service Control Manager
Date: 2014-02-05T20:17:14.709
Event ID: 7036
Task: N/A
Level: Information
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: Alterego-PC
Description:
The Windows Error Reporting Service service entered the running state.

 

[alterego21]

Event[656]:
Log Name: System
Source: Service Control Manager
Date: 2014-02-05T20:19:14.736
Event ID: 7036
Task: N/A
Level: Information
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: Alterego-PC
Description:
The Windows Error Reporting Service service entered the stopped state.

 

[alterego21]

Event[664]:
Log Name: System
Source: Microsoft-Windows-Time-Service
Date: 2014-02-05T20:19:43.299
Event ID: 34
Task: N/A
Level: Error
Opcode: Info
Keyword: N/A
User: S-1-5-19
User Name: NT AUTHORITY\LOCAL SERVICE
Computer: Alterego-PC
Description:
The time service has detected that the system time needs to be changed by -86400 seconds. The time service will not change the system time by more than 54000 seconds. Verify that your time and time zone are correct, and that the time source time.windows.com,0x9 (ntp.m|0x9|0.0.0.0:123->65.55.56.206:123) is working properly.

 

[alterego21]

Event[605]:
Log Name: Application
Source: Microsoft-Windows-WMI
Date: 2014-02-05T20:26:04.000
Event ID: 10
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: Alterego-PC
Description:
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

 

[alterego21]

Ran furmark to stress test my GPU last night and got silly low speeds (lees than 30fps) so I'm thinking that had to be the culprit. Completely uninstalled the graphics card and all drivers. Re-installed the card and drivers and re-tested, jumped up to almost 70fps! Video play back and gaming is now much much smoother and as of yet.....touch wood....no BSOD! Fingers crossed that's the issue solved!

 

[errorwin7]

Most likely was the drivers wich can hang the system, usualy the older drivers have good function, but the most recent games demand graphic card upgrades wich is not usualy a good idea.

 

[errorwin7]

Graphic card drivers are the usual issue in windows in playing the video games so is better to test different drivers from manufacturer (CD/DVD driver wich came in the box with Card) or mnanufacturer website and get the one driver wich is gives you stability. But if your system is in stable mode now good luck further and thanks for reply.

 

[alterego21]

Nope BSOD still happening....

Is anyone able to help?

 

[alterego21]

Suspecting the graphics card I sent it back to Scan who confirmed almost instantly it was indeed the card causing my issues! Replacement should be with me today...hopefully that's the issue resolved.

Cheers