BSOD Computer shuts downs at turn on again

nta3392 · Jan 9, 2011

Hi,
First time posting
My recently build PC (2months old) is having this problem in which i leave it w/ out any anything open and it shutdowns and turns back on w/ BSOD message :

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF880048AC817
BCP3: FFFFF8800814E900
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

This usually happens when I just leave it the computer on , although sometimes during gaming it will freeze and force me to restart it.

I upgraded the bios and the audio drivers but still.

any help will be greatly apreciated and hopefully i attached the right files.

CarlTR6 · Jan 9, 2011

Hi, nta, and welcome to the the forum. I looked at your three most recent dumps. All three are bugcheck 3B and all blame atikmdag.sys, your video driver. However it is possible that something else is conflicting with your video driver. I suggest you eliminate these possibilities first before we look at your video card.

I recommend that you uninstall Daemon Tools. It uses a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads. Select uninstall; do NOT select reinstall.

Here is a free alternative CD virtualization program that does not use the sptd.sys driver.
Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview

Next, I suggest that you uninstall Norton. Norton is a known cause of BSOD's on some Win 7 systems. Use this removal tool: Tool. Download and install Microsoft Security Essentials in its place while you are troubleshooting.

Follow these suggests, reboot and let's see if your system is more stable. Post back and let us know. If you get anther BSOD, upload it and we will go from there.

Code:

Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c56000 PsLoadedModuleList = 0xfffff800`02e93e50
Debug session time: Sun Jan  9 13:40:07.773 2011 (GMT-5)
System Uptime: 0 days 1:06:01.458
Loading Kernel Symbols
...............................................................
................................................................
.............................
Loading User Symbols
Loading unloaded module list
..........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff880048ac817, fffff8800814e900, 0}

Probably caused by : atikmdag.sys ( atikmdag+90817 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff880048ac817, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff8800814e900, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
atikmdag+90817
fffff880`048ac817 8b4820          mov     ecx,dword ptr [rax+20h]

CONTEXT:  fffff8800814e900 -- (.cxr 0xfffff8800814e900)
rax=0000000000000000 rbx=fffffa8004f9d2a0 rcx=fffffa8003a2c1b0
rdx=0000000000000000 rsi=0000000000000015 rdi=fffffa8005808010
rip=fffff880048ac817 rsp=fffff8800814f2d0 rbp=fffffa8003a2c1b0
 r8=0000000000000015  r9=fffff88004c6e970 r10=0000000000000000
r11=fffff8800814f420 r12=0000000000000000 r13=fffffa8006749590
r14=0000000000000001 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0000  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
atikmdag+0x90817:
fffff880`048ac817 8b4820          mov     ecx,dword ptr [rax+20h] ds:002b:00000000`00000020=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  dwm.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff880048ac817

STACK_TEXT:  
fffff880`0814f2d0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0x90817


FOLLOWUP_IP: 
atikmdag+90817
fffff880`048ac817 8b4820          mov     ecx,dword ptr [rax+20h]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  atikmdag+90817

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4cef1f94

STACK_COMMAND:  .cxr 0xfffff8800814e900 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_atikmdag+90817

BUCKET_ID:  X64_0x3B_atikmdag+90817

Followup: MachineOwner
---------

0: kd> lmtsmn
start             end                 module name
fffff880`042ed000 fffff880`0432b000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
fffff880`00da8000 fffff880`00dff000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`02c0d000 fffff880`02c97000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`043c7000 fffff880`043dd000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`052e6000 fffff880`052fa000   amdiox64 amdiox64.sys Thu Feb 18 10:17:53 2010 (4B7D5A21)
fffff880`04026000 fffff880`0403b000   amdppm   amdppm.sys   Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`01180000 fffff880`0118b000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`051e5000 fffff880`051ed000   ASACPI   ASACPI.sys   Wed Jul 15 23:31:29 2009 (4A5E9F11)
fffff880`041f0000 fffff880`041f6000   AsIO     AsIO.sys     Thu Apr 22 07:18:03 2010 (4BD0306B)
fffff880`0114d000 fffff880`01156000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`01156000 fffff880`01180000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`05393000 fffff880`053b3000   AtihdW76 AtihdW76.sys Wed Nov 17 07:02:04 2010 (4CE3C43C)
fffff880`0481c000 fffff880`0502d000   atikmdag atikmdag.sys Thu Nov 25 21:46:44 2010 (4CEF1F94)
fffff880`0422d000 fffff880`04279000   atikmpag atikmpag.sys Thu Nov 25 21:16:47 2010 (4CEF188F)
fffff960`00870000 fffff960`008d1000   ATMFD    ATMFD.DLL    Tue Oct 19 23:05:45 2010 (4CBE5C89)
fffff880`04382000 fffff880`043c7000   aubxolwp aubxolwp.SYS Tue Jul 14 17:12:55 2009 (4A5CF4D7)
fffff880`03e29000 fffff880`03e30000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`041df000 fffff880`041f0000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`04755000 fffff880`04773000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`006b0000 fffff960`006d7000   cdd      cdd.dll      Wed May 19 15:48:26 2010 (4BF4408A)
fffff880`038dd000 fffff880`038fa000   cdfs     cdfs.sys     Mon Jul 13 19:19:46 2009 (4A5BC112)
fffff880`01413000 fffff880`0143d000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00cb9000 fffff880`00d79000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`015c5000 fffff880`015f5000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00c5b000 fffff880`00cb9000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01445000 fffff880`014b8000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`04809000 fffff880`04819000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`04671000 fffff880`0467a000   cpuz134_x64 cpuz134_x64.sys Fri Jul 09 07:16:58 2010 (4C37052A)
fffff880`038fa000 fffff880`03908000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`0413e000 fffff880`041c1000   csc      csc.sys      Mon Jul 13 19:24:26 2009 (4A5BC22A)
fffff880`041c1000 fffff880`041df000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`0412f000 fffff880`0413e000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`017de000 fffff880`017f4000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`013dc000 fffff880`013fe000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`03914000 fffff880`0391d000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`03908000 fffff880`03914000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`0391d000 fffff880`03930000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`043e9000 fffff880`043f5000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`0502d000 fffff880`05121000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`05121000 fffff880`05167000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`03e00000 fffff880`03e20000   ENG64    ENG64.SYS    Sat Aug 22 01:35:47 2009 (4A8F83B3)
fffff880`03e4f000 fffff880`03ffc000   EX64     EX64.SYS     Sat Aug 22 01:42:03 2009 (4A8F852B)
fffff880`011d7000 fffff880`011eb000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`0118b000 fffff880`011d7000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`014c9000 fffff880`014d3000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`016b0000 fffff880`016ea000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`01784000 fffff880`017ce000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`02c0d000 fffff800`02c56000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`05167000 fffff880`0518b000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`03800000 fffff880`0385c000   HdAudio  HdAudio.sys  Mon Jul 13 20:06:59 2009 (4A5BCC23)
fffff880`01200000 fffff880`01219000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`053f6000 fffff880`053fe080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`01400000 fffff880`0140e000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`0468d000 fffff880`04755000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`016a7000 fffff880`016b0000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`042cf000 fffff880`042ed000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01113000 fffff880`01133000   jraid    jraid.sys    Mon Jan 11 06:28:18 2010 (4B4B0B52)
fffff880`051ed000 fffff880`051fc000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff800`00b9d000 fffff800`00ba7000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`052a3000 fffff880`052e6000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`013c2000 fffff880`013dc000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01759000 fffff880`01784000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`053f0000 fffff880`053f5200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`03930000 fffff880`03945000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`03899000 fffff880`038bc000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00c3a000 fffff880`00c47000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 21:29:09 2009 (4A5BDF65)
fffff880`016ea000 fffff880`016f8000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`05292000 fffff880`052a1000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`0105e000 fffff880`0106b000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`01133000 fffff880`0114d000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`04773000 fffff880`0478b000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`0478b000 fffff880`047b8000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`04600000 fffff880`0464e000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`0464e000 fffff880`04671000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`02dba000 fffff880`02dc5000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00e09000 fffff880`00e13000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`01000000 fffff880`0105e000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`04124000 fffff880`0412f000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`01695000 fffff880`016a7000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`014d3000 fffff880`015c5000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`043dd000 fffff880`043e9000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`05202000 fffff880`05231000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`0537e000 fffff880`05393000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`0406c000 fffff880`0407b000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`02c97000 fffff880`02cdc000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`016f9000 fffff880`01759000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`02dc5000 fffff880`02dd6000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`04118000 fffff880`04124000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02c56000 fffff800`03232000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`0121f000 fffff880`013c2000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`03e20000 fffff880`03e29000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`0530c000 fffff880`05324000   nusb3hub nusb3hub.sys Thu Jan 21 22:22:18 2010 (4B5919EA)
fffff880`0518b000 fffff880`051bb000   nusb3xhc nusb3xhc.sys Thu Jan 21 22:22:21 2010 (4B5919ED)
fffff880`04046000 fffff880`0406c000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`01076000 fffff880`0108b000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00c00000 fffff880`00c33000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`010fc000 fffff880`01103000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`01103000 fffff880`01113000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`014b8000 fffff880`014c9000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`06c24000 fffff880`06cca000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`011eb000 fffff880`011fb000   point64  point64.sys  Tue Jun 29 04:54:31 2010 (4C29B4C7)
fffff880`053b3000 fffff880`053f0000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00c47000 fffff880`00c5b000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`04200000 fffff880`04224000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`05231000 fffff880`0524c000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`0524c000 fffff880`0526d000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`0526d000 fffff880`05287000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`040c7000 fffff880`04118000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`05287000 fffff880`05292000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
fffff880`02d9f000 fffff880`02da8000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02da8000 fffff880`02db1000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02db1000 fffff880`02dba000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`0165b000 fffff880`01695000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`03945000 fffff880`0395d000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`0432b000 fffff880`04382000   Rt64win7 Rt64win7.sys Thu Mar 04 08:42:52 2010 (4B8FB8DC)
fffff880`00d79000 fffff880`00da8000   SCSIPORT SCSIPORT.SYS Mon Jul 13 20:01:04 2009 (4A5BCAC0)
fffff880`06cca000 fffff880`06cd5000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`051d9000 fffff880`051e5000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`0407b000 fffff880`04098000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`01654000 fffff880`0165b000   speedfan speedfan.sys Sun Sep 24 09:26:48 2006 (45168798)
fffff880`0164c000 fffff880`01654000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`00ed7000 fffff880`00ffd000   sptd     sptd.sys     Sun Oct 11 16:55:14 2009 (4AD24632)
fffff880`02ce0000 fffff880`02d66000   SRTSP64  SRTSP64.SYS  Wed Dec 02 00:55:48 2009 (4B160164)
fffff880`02d66000 fffff880`02d7a000   SRTSPX64 SRTSPX64.SYS Wed Dec 02 00:58:24 2009 (4B160200)
fffff880`0395d000 fffff880`039f3000   srv      srv.sys      Thu Aug 26 23:38:00 2010 (4C773318)
fffff880`06d85000 fffff880`06dec000   srv2     srv2.sys     Thu Aug 26 23:37:46 2010 (4C77330A)
fffff880`06cd5000 fffff880`06d02000   srvnet   srvnet.sys   Thu Aug 26 23:37:24 2010 (4C7732F4)
fffff880`052a1000 fffff880`052a2480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01802000 fffff880`019ff000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`06d73000 fffff880`06d85000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`02c00000 fffff880`02c0d000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`02dd6000 fffff880`02df4000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`040b3000 fffff880`040c7000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`00560000 fffff960`0056a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`04000000 fffff880`04026000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`052fa000 fffff880`0530c000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`051bb000 fffff880`051bcf00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`051c8000 fffff880`051d9000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`05324000 fffff880`0537e000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`051bd000 fffff880`051c8000   usbohci  usbohci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`04279000 fffff880`042cf000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`00e13000 fffff880`00e20000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`03e30000 fffff880`03e3e000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`02d7a000 fffff880`02d9f000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`017ce000 fffff880`017de000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
fffff880`0108b000 fffff880`010a0000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`010a0000 fffff880`010fc000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01600000 fffff880`0164c000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`04098000 fffff880`040b3000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`03e3e000 fffff880`03e4e000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e24000 fffff880`00ec8000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00ec8000 fffff880`00ed7000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02df4000 fffff880`02dfd000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`000d0000 fffff960`003e0000   win32k   win32k.sys   Tue Oct 19 23:08:46 2010 (4CBE5D3E)
fffff880`04800000 fffff880`04809000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00e00000 fffff880`00e09000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`038bc000 fffff880`038dd000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)

Unloaded modules:
fffff880`06d02000 fffff880`06d73000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06df5000 fffff880`06dfd000   drmkaud.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06df3000 fffff880`06df5000   MSPQM.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06df1000 fffff880`06df3000   MSTEE.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06dee000 fffff880`06df1000   MSKSSRV.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06dec000 fffff880`06dee000   MSPCLOCK.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`016ea000 fffff880`016f8000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`017f4000 fffff880`01800000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`015f5000 fffff880`015fe000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01400000 fffff880`01413000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000

nta3392 · Jan 9, 2011

thanks you very much
you're the best

i did all you told me and i have a good feeling it's going to be more stable

CarlTR6 · Jan 9, 2011

Very good and thanks for reporting back. I hope your feeling is right!!

nta3392 · Jan 22, 2011

another blue screen problem

It was running pretty strong until yesterday where it has started to freeze. It always froze and forced closed when Crysis is running but only just recently it has started to freeze(permanently w/stuck screen) during Starcraft 2 while constantly lagging/pausing(goes to a black screen and then comesback) before it does freeze.

CarlTR6 · Jan 22, 2011

Sorry you are having crashes again; that is not what I wanted to hear. Your latest dump in another bugcheck 3B and it blame atikmdag.sys, your video driver. It also indicates memory corruption.

I would like for you to try three things:

1. Uninstall PC Tools startup and shutdown monitor. It is possible that it is causing conflicts.

2. Download and install Microsoft Security Essentials. It supersedes Windows Defender, offers superior protection and runs very smoothly with Win 7. It will turn Defender off.

See if these two things make any difference. If they do not, follow the third suggestion.

3. Download the latest video drivers, uninstall Catalyst and install only the video drivers.

If these do not solve the problem, test your video card with Furmark closely following the instructions in this tutorial: http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html. Post back with your results. And if you get another BSOD, please upload the dump.

Code:

Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c0d000 PsLoadedModuleList = 0xfffff800`02e4ae50
Debug session time: Sat Jan 22 17:11:29.852 2011 (GMT-5)
System Uptime: 0 days 0:44:54.163
Loading Kernel Symbols
...............................................................
................................................................
.....................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff88004c67973, fffff8800a116260, 0}

Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+39a973 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88004c67973, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff8800a116260, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
atikmdag+39a973
fffff880`04c67973 4963925c020000  movsxd  rdx,dword ptr [r10+25Ch]

CONTEXT:  fffff8800a116260 -- (.cxr 0xfffff8800a116260)
rax=0000000000000001 rbx=0000000000000000 rcx=0000000000000003
rdx=0000000000000000 rsi=00000000ffffffff rdi=0000000000000002
rip=fffff88004c67973 rsp=fffff8800a116c38 rbp=fffffa800566c4a0
 r8=0000000f13b54000  r9=0000000000000001 r10=0000000000000000
r11=fffff8800a116e00 r12=fffff880048cd000 r13=fffffa80055f4a40
r14=fffffa80057e1330 r15=fffffa80055f4a40
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
atikmdag+0x39a973:
fffff880`04c67973 4963925c020000  movsxd  rdx,dword ptr [r10+25Ch] ds:002b:00000000`0000025c=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  SC2.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff88004ca224d to fffff88004c67973

STACK_TEXT:  
fffff880`0a116c38 fffff880`04ca224d : 00000000`00000000 00000000`00000000 0000000f`13b54000 00000000`00000000 : atikmdag+0x39a973
fffff880`0a116c40 00000000`00000000 : 00000000`00000000 0000000f`13b54000 00000000`00000000 fffff880`0a116ea0 : atikmdag+0x3d524d


FOLLOWUP_IP: 
atikmdag+39a973
fffff880`04c67973 4963925c020000  movsxd  rdx,dword ptr [r10+25Ch]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  atikmdag+39a973

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4cef1f94

STACK_COMMAND:  .cxr 0xfffff8800a116260 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_atikmdag+39a973

BUCKET_ID:  X64_0x3B_atikmdag+39a973

Followup: MachineOwner
---------

nta3392 · Jan 23, 2011

Alright I did all the three steps. During the video card test it ran at full load and topped at 74c, but was able to run for 10 mins w/ out artifacts or freezes. Still though when i play starcraft it freezes blacksout but then comesback(but i have a feeling that its gonna BSOD again). how do i test for memory corruption?

thanks man

CarlTR6 · Jan 23, 2011

To test your RAM, follow the instructions in this tutorial: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html. Run Memtest from a cold boot after your computer has been off for an hour or so. Let it run for at least 7 passes. This will take 6-8 hours. If you see any errors, you can stop the test. Post back with your results.

nta3392 · Feb 8, 2011

hey carl, sorry for not posting , but i was basically tired of this pc and went to my laptop.
I was also waiting for a new hard drive so that I could start clean w/ fresh window's install.
The problem persists when playing Starcraft II, the game/screen froze hard, and i had to shut power off.
I also ran before the memtest for 10 passes overnight and no errors were found.
I'm thinking now that it could be the video card or the power supply. How can i know?

thanks for your time

nta3392 · Feb 10, 2011

BSOD Computer shuts downs at turn on again

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