BSOD crash during games

[Jeimz]

Hello,

I recently put together my first computer and everything has been going wonderfully, up until I started playing games.
The other night I was playing an online FPS and the computer suddenly crashed and I got a blue screen with an error message that dissapeared too fast for me to read.
However I've gone and attached the minidump file in my post.
The problem has returned 4 times already and I'm starting to get worried, I'm not quite sure what to do.
It only happens when I play games though, which is different from the other posts I've read...

If anyone could help me out, I'd very much appreciate it! ;3

 

[zigzag3143]

Hello,

I recently put together my first computer and everything has been going wonderfully, up until I started playing games.
The other night I was playing an online FPS and the computer suddenly crashed and I got a blue screen with an error message that dissapeared too fast for me to read.
However I've gone and attached the minidump file in my post.
The problem has returned 4 times already and I'm starting to get worried, I'm not quite sure what to do.
It only happens when I play games though, which is different from the other posts I've read...

If anyone could help me out, I'd very much appreciate it! ;3

This one was caueed by your NewDeathAdder mouse driver (danew.sys) I would download a fresh copy and install it.

Ken

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\050910-22713-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02a52000 PsLoadedModuleList = 0xfffff800`02c8fe50
Debug session time: Sun May  9 19:48:23.412 2010 (GMT-4)
System Uptime: 0 days 0:34:53.536
Loading Kernel Symbols
...............................................................
................................................................
.................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

Unable to load image \SystemRoot\system32\drivers\danew.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for danew.sys
*** ERROR: Module load completed but symbols could not be loaded for danew.sys
Probably caused by : danew.sys ( danew+6da )

Followup: MachineOwner
---------

6: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.

FAULTING_IP: 
+6723952f017edf10
00000000`00000000 ??              ???

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000000

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x1E

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002aba32e to fffff80002ac25d0

STACK_TEXT:  
fffff880`03120c98 fffff800`02aba32e : fffffa80`0658de30 fffffa80`07cea190 fffff880`031214a0 fffff800`02aef524 : nt!KeBugCheck
fffff880`03120ca0 fffff800`02ae82ed : fffff800`02cd0b88 fffff800`02c09a40 fffff800`02a52000 fffff880`03121400 : nt!KiKernelCalloutExceptionHandler+0xe
fffff880`03120cd0 fffff800`02aef950 : fffff800`02c11b24 fffff880`03120d48 fffff880`03121400 fffff800`02a52000 : nt!RtlpExecuteHandlerForException+0xd
fffff880`03120d00 fffff800`02af0f2e : fffff880`03121400 fffff880`031214a0 fffffa80`00000001 00000000`00000081 : nt!RtlDispatchException+0x410
fffff880`031213e0 fffff800`02b1eb52 : fffffa80`0710e000 00000000`00000000 00000000`00000000 fffff800`02a0c6e5 : nt!RtlRaiseStatus+0x4e
fffff880`03121980 fffff880`05cae6da : fffffa80`05c098b0 fffff800`00000000 00000000`00000008 fffff800`02a0b300 : nt! ?? ::FNODOBFM::`string'+0xf5fc
fffff880`03121a00 fffffa80`05c098b0 : fffff800`00000000 00000000`00000008 fffff800`02a0b300 00000000`00000008 : danew+0x6da
fffff880`03121a08 fffff800`00000000 : 00000000`00000008 fffff800`02a0b300 00000000`00000008 fffff800`02a0b69a : 0xfffffa80`05c098b0
fffff880`03121a10 00000000`00000008 : fffff800`02a0b300 00000000`00000008 fffff800`02a0b69a fffffa80`07403c60 : 0xfffff800`00000000
fffff880`03121a18 fffff800`02a0b300 : 00000000`00000008 fffff800`02a0b69a fffffa80`07403c60 fffff800`02ac4c26 : 0x8
fffff880`03121a20 fffffa80`05c098c0 : fffffa80`05c09802 fffff880`043115a6 00000000`54627255 00000000`00000c10 : hal!HalpDmaAllocateMapRegisters+0x3b8
fffff880`03121ab0 fffffa80`05c09802 : fffff880`043115a6 00000000`54627255 00000000`00000c10 fffffa80`70627375 : 0xfffffa80`05c098c0
fffff880`03121ab8 fffff880`043115a6 : 00000000`54627255 00000000`00000c10 fffffa80`70627375 00000000`00000000 : 0xfffffa80`05c09802
fffff880`03121ac0 fffff880`042fc5d9 : fffffa80`06e12050 fffffa80`06ee6900 00000000`00000000 00000000`00000000 : USBPORT!USBPORT_DereferenceDeviceHandle+0x14e
fffff880`03121b20 fffff880`042fcab7 : fffffa80`08787c02 fffffa80`07403c60 00000000`ffffffff fffffa80`06e12ea8 : USBPORT!USBPORT_Core_iCompleteDoneTransfer+0xa15
fffff880`03121c00 fffff880`042fa64f : fffffa80`06e12ea8 fffffa80`06e121a0 fffffa80`06e13040 00000000`00000000 : USBPORT!USBPORT_Core_iIrpCsqCompleteDoneTransfer+0x3a7
fffff880`03121c60 fffff880`042ebf89 : fffffa80`06e12050 00000000`00000000 fffffa80`06e12e02 fffffa80`06e12ea8 : USBPORT!USBPORT_Core_UsbIocDpc_Worker+0xf3
fffff880`03121ca0 fffff800`02acdcdc : fffff880`030f9180 fffffa80`06e12ea8 fffffa80`06e12ec0 00000000`00000000 : USBPORT!USBPORT_Xdpc_Worker+0x1d9
fffff880`03121cd0 fffff800`02acadfa : fffff880`030f9180 fffff880`031040c0 00000000`00000000 fffff880`042ebdb0 : nt!KiRetireDpcList+0x1bc
fffff880`03121d80 00000000`00000000 : fffff880`03122000 fffff880`0311c000 fffff880`03121d40 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
danew+6da
fffff880`05cae6da ??              ???

SYMBOL_STACK_INDEX:  6

SYMBOL_NAME:  danew+6da

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: danew

IMAGE_NAME:  danew.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4b6beb7d

FAILURE_BUCKET_ID:  X64_0x1E_danew+6da

BUCKET_ID:  X64_0x1E_danew+6da

Followup: MachineOwner
---------

 

[TimStitt]

Hi Jeimz,

I will look at your dump later as I have to run out shortly, but for now what FPS where you playing? Is it Windows 7 compatible?
If not, please right click on the shortcut or *.exe, go to the compatibility tab and set it to run in Windows XP (SP3) mode, you may also wish to disable desktop composition and run it as administrator (same tab).

Tim

 

[TimStitt]

Thanks Zigzag3143!

I agree it looks like the gaming mouse drivers. More than a few other users have had the same issue.

 

[Jeimz]

@ TimStitt - I was playing ijji's AvA, it is Windows 7 compatible.

@ Zigzag3143 - Thank you, I will try updating with a fresh driver! I was worried it might have been a hardware issue.. >.<;

Thank you both!

 

[TimStitt]

You're welcome. Let us know if you are successful or not.

 

[Jeimz]

It's working! I installed the new drivers and I've been in-game for an hour with no crashes.
Thanks!

 

[TimStitt]

Nice one ZigZag and congrats Jeimz.

Zig - I can't rep you again so soon.... but right on the money again as usual.