BSoD Crash while surfing the net

[feelux]

Can anybody help me? I've attached the dump file.
Thanks in advance!

 

[Tews]

Your .dmp files shows Realtek RTL8187S Wireless LAN PCIE Network Adapter driver as the culprit... Go to Realteks site and download the latest version.. hope this helps..

 

[feelux]

Thank you so much!
I'm still having trouble finding version of my Wireless LAN driver.
It's not in the silver sticker under my laptop. And it's not in the Device Manager.

i think the CD that goes with this laptop is a general one.. coz it has these 3 drivers, and i don't know which is installed in my laptop..
-Atheros Wireless Lan
-msi Wireless Lan_6890/6891
-msi Wireless Lan_6896

(I saw these in MSI's website too, and in the driver page of my laptop's model)
MSI Global – Computer, Laptop, Notebook, Desktop, Mainboard, Graphics and more

is it safe to install any of these?

 

[feelux]

Another BSoD

Now, i'm not sure if the 2 consecutive BSoDs are similar to the first one. But, just in case. I've attached the 2 dump files. Help?

 

[ttran]

Sorry feelux
Still same cause, it show shows Realtek RTL8187S Wireless LAN PCIE Network Adapter driver
I guess you can go to your computer's manufacture site to download it (networking-wireless), usually will be newest version (look at date)
Here is the bugcheck so that you know the cause is the wireless Lan PCIE

BugCheck C2, {7, 1097, 82f2ebc4, 82f2eba4}
Unable to load image \SystemRoot\system32\DRIVERS\RTL8187Se.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for RTL8187Se.sys
*** ERROR: Module load completed but symbols could not be loaded for RTL8187Se.sys
Probably caused by : RTL8187Se.sys ( RTL8187Se+a50d )
Followup: MachineOwner
---------
BugCheck C2, {7, 1097, 82f7bbc4, 82f7bba4}
Unable to load image \SystemRoot\system32\DRIVERS\RTL8187Se.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for RTL8187Se.sys
*** ERROR: Module load completed but symbols could not be loaded for RTL8187Se.sys
Probably caused by : RTL8187Se.sys ( RTL8187Se+a50d )
Followup: MachineOwner
---------

Don't worry, once you get this done, I hope no more BSOD

Best
T
Edit: I'm pretty sure you can un-install the that wireless lan driver in control panel-->Program and features

 

[richc46]

In addition to all the above, there is evidence that you are using Daemon Tools or a similar program. I would suggest uninstalling, at least for test purposes, if other solutions are not viable.

 

[CarlTR6]

These two dumps give the same stop error:

STOP 0x000000C2: BAD_POOL_CALLER

Usual causes: Device driver, ?Memory

0x000000C2

Both are still pointing to RTL8187Se.sys as the cause.

Oops, I see was slow in typing. I agree with Rich. Take his suggestion and see if that clears things up. sptd.sys is found on your system and this is a known cause of BSOD's.

 

[ttran]

Thanks Richc46
Yes, I could found sptd.sys, component of many virtual cd program such as Deamon tool or Alcohol 120% or Virtual CD ect, it is potential cause of BSODs (I got them before)
Please remove them, then use this tool to remove sptd.sys, which is hard to find and delete:
http://www.duplexsecure.com/en/downloads

Good Luck

 

[feelux]

Thank you ttran, richc and carl! I appreciate the replies!

I'll try reinstalling the Wireless LAN driver first, i found an Atheros program in my control panel, which matches the driver on MSI's site, Atheros. I also saw that MSI has the latest Atheros driver, and i'm currently downloading that

Will let you know if i get BSoDs again. Thank you very much!

 

[CarlTR6]

I wish you success. Let us know.

 

[feelux]

I uninstalled the Atheros driver. And it just said that the card is not inserted, so i'm guessing it was a useless install, since the .inf file says "INF file for installing Atheros AR5008 Wireless Network Adapter". I'm pretty sure it's a useless driver for my laptop.

I couldn't find the Realtek RTL8187S Wireless LAN PCIE Network Adapter driver in the Control Panel>Uninstall Programs.

Help?

 

[CarlTR6]

You have to open Device Manger and find it there to uninstall it.

 

[feelux]

Do i update it there? Or do i look for the driver myself?

i've attached a photo of what i saw in the device manager. Thanks again

 

[ttran]

You have to un-install it and then look for the driver from manufacture's website

Regard
Tuan

 

[feelux]

Realtek

I saw that when i Googled RTL8187Se (It's written on Device Manager>Wireless LAN Driver>Driver Details)
There's a download link at the bottom. Is this driver good? Thank you!

 

[ttran]

yes, go ahead and install that after you un-install the one I said above. I checked and It said support win7, so..let's do it

Regard
Tuan

 

[CarlTR6]

Let us know how you make out.

 

[feelux]

I installed the driver in the link that i showed you. But it didn't work. I now have a busted wifi driver, and i had to resort to a direct connection to our router. Any suggestions?

 

[richc46]

Use system restore go return to the point that you did not have that problem.

http://www.sevenforums.com/tutorials/700-system-restore.html

 

[feelux]

Done. Thanks. Now, i have my old driver back. Hmmm.. Well, that driver that i downloaded didn't work. And i searched Google for "RTL8187" but it didn't give promising sites. I searched realtek for RTL8187, there was no result.

Only RTL8187S had results. :-/

To those who're still helping, Thank you so much!