Solved BSOD crash

[Badgerzzz]

This crash seems to be happening more regularly. Sometimes whilst gaming, sometimes whilst in general use.

I would very grateful if someone who understands these things could possibly tell me what is wrong.

Thank you in anticipation of you kind assistance.

 

[koolkat77]

Welcome to the forum Badgerzzz,

Please complete the steps below:

Reduce items at start-up:

• How to Change, Add, or Remove Startup Programs in Windows 7

Perform a clean boot:

• How to Troubleshoot a Problem by Performing a Clean Startup in Windows 7 or Vista

The software below could cause problems, please remove them for testing purpose.

Start Menu\Programs\Auslogics\Disk Defrag	Public:Start Menu\Programs\Auslogics\Disk Defrag	Public
Start Menu\Programs\AVG	Public:Start Menu\Programs\AVG	Public
Start Menu\Programs\GIGABYTE	Public:Start Menu\Programs\GIGABYTE	Public
Start Menu\Programs\GIGABYTE\AutoGreen	Public:Start Menu\Programs\GIGABYTE\AutoGreen	Public
Start Menu\Programs\GIGABYTE\ET6	Public:Start Menu\Programs\GIGABYTE\ET6	Public
Start Menu\Programs\GIGABYTE\GIGABYTE OC_GURU II	Public:Start Menu\Programs\GIGABYTE\GIGABYTE OC_GURU II	Public
Start Menu\Programs\GIGABYTE\Smart 6	Public:Start Menu\Programs\GIGABYTE\Smart 6	Public
Start Menu\Programs\Glary Utilities	Public:Start Menu\Programs\Glary Utilities	Public

Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows you to remove leftover registry:-

• Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Recommended antivirus software for Windows 7 based on stability compared to others:-

• Microsoft Security Essentials Download | Free Spyware Protection
• Malwarebytes - The Free version
• Good & Free Security Combination

   Warning

:warn: Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Install all windows updates including Service Pack One:

• Learn how to install Windows 7 Service Pack 1 (SP1)

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• How to Repair Windows 7 System Files with System File Checker

Scan with Kaspersky TDSSKiller:

• Anti-rootkit utility TDSSKiller

ESET online scanner:

• Free Online Virus Scanner | ESET

Check for heating issues using Speccy or HWmonitor

Upload a screen shot:

• http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Post back with results.

 

[Badgerzzz]

Thanks for quick reply.

There is a reason that windows was never updated but someone I know will help me do the work around for this.

My take me a little while but I will post result.

Thanks for taking the time and trouble to look at this.

 

[koolkat77]

Take your time.

 

[Badgerzzz]

Used "WhoCrashed" which suggested a driver conflict. I fully updated windows to include all optional updated (some were drivers).

So far no more crashes.

Thanks.

 

[koolkat77]

Glad you got it fixed. Thanks for letting us know.