Solved BSOD crashes after team viewer download

[Axe12]

Am having blue screen error after I installed Team viewer on my Laptop. Its Windows 7 Home premium 64 bit. The error message that I am getting is

Problem signature:
Problem Event Name: BlueScreen
OS Version:6.1.7601.2.1.0.768.3
Locale ID: 1030

Additional information about the problem:
BCCode: e1
BCP1: FFFFF800035BB560
BCP2: 0000000000000002
BCP3: FFFFFA8003CCD220
BCP4: FFFFFA8003CCD220
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Please do assist in this error. Am attaching the MSINFO file in this thread

 

[myzoneajay]

Just uninstall Team Viewer & download the latest version of Team Viewer & then install the latest one.
If it already is the latest one then try using some older version.
YOu can also check system files integrity by:
Open Command prompt
Type:
sfc /scannow

 

[Axe12]

Thanks for your reply. I have removed Team viewer and still the problem persists. Am unable to log into SFC/SCANNOW as the computer says you need to be logged in as administrator (While I am logged in as an administrator!).
Is there something I am doing wrong?

 

[Axe12]

Realised one more thing, the system crashes particularly when I start Utorrent. Got this error
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1030

Additional information about the problem:
BCCode: e1
BCP1: FFFFF80003584560
BCP2: 0000000000000002
BCP3: FFFFFA8003759BC0
BCP4: FFFFFA8003759BC0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

 

[koolkat77]

Start Menu\Programs\McAfee	Public:Start Menu\Programs\McAfee	Public

McAfee and bugcheck E1 is a common case as far as I've seen and keeping two antiviruses on the computer would cause conflicts anyway. Remove McAfee with its removal too and see if there are any improvements.

• McAfee Removal Tool - McAfee Uninstaller

Recommended antivirus program for Windows 7 based on stability compared to others:-

• Microsoft Security Essentials - Free Antivirus for Windows
• Malwarebytes - The Free version
• http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

:warn: Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Also run the tools below and delete anything they may find:

• Anti-rootkit utility TDSSKiller

ESET online scanner:

• Free Online Virus Scanner | ESET

 

[koolkat77]

Were your blue screen issues resolved?

 

[Axe12]

Yes removed Mcafee and there have not been any more crashes. Thanks for your help here. Sorry could not reply earlier..

 

[koolkat77]

It's okay. You can mark the thread as solved

• If your problem is solved please use the
  
  Mark this thread as solved link at the top of your thread or down on the left corner