BSOD crashes (Bad Pool Header)

esperenza

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Hi guys, been getting the BSOD issues lately (will happen in intervals between 10-15 mins). Normally BSOD occurs when browsing sites that have flash player. Don't know if this is the exact reason so hopefully you guys can help me out. Thanks.

Attached is the necessary info.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Home Premium 64bit
Antivirus
Bitdefender Total security 2016, Malwarebytes Anti Malware
Browser
Firefox
HI,

I'm sorry to say that your zipfile is incomplete, it only contains the BSOD's.
To make a correct analysis we need all the data. Could you please re-run the data collector and upload the new zip? We'll be happy to have a look then!
 

My Computer

Computer type
PC/Desktop
OS
W7
hi,replaced with a new zip folder. hope I'm doing it right
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Home Premium 64bit
Antivirus
Bitdefender Total security 2016, Malwarebytes Anti Malware
Browser
Firefox
Hi,

Well there are some files missing but its ok.

Your 3 dump-files all mention the same driver : Driver Reference Table
This driver belongs to : Malwarebytes Web Access Control

I can see that you have Bitdefender 2016 installed.
It is a know issue that the combination of Bitdefender 2016 and the Web access control of Malwarebytes causes BSOD's.
I suggest that you disable this WAC feature of MalwareBytes untill this gets fixed.

A similar thread from a few days ago : Solved BSOD - Bad Pool Header - Windows 10 Forums
 

My Computer

Computer type
PC/Desktop
OS
W7
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