Solved BSOD Crashes

[Puyo]

Hey,
I'm new to the forums, been having some problems with my computer..
it constantly crashes when it goes to sleep mode and gets stuck on shut down always...hope someone can help. Thanks

- x86 (32-bit) or x64 ? - x64
- the original installed OS on the system? - No
- an OEM or full retail version? - OEM

- What is the age of system (hardware)? Almost 2years
- What is the age of OS installation (have you re-installed the OS?) About 6months

 

[yowanvista]

AVer88xHD64.sys is the cause, this is part of a software AVerMedia AvStream Video Capture, this software may be used by some kind of TV Tuner
Please uninstall the program and see if that stops the BSOD's.

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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa80073d1060, fffff80000b9c518, fffffa800b999010}

*** WARNING: Unable to verify timestamp for AVer88xHD64.sys
*** ERROR: Module load completed but symbols could not be loaded for AVer88xHD64.sys
Probably caused by : AVer88xHD64.sys



DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa80073d1060, Physical Device Object of the stack
Arg3: fffff80000b9c518, Functional Device Object of the stack
Arg4: fffffa800b999010, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

IRP_ADDRESS:  fffffa800b999010

DEVICE_OBJECT: fffffa8008263d30

DRIVER_OBJECT: fffffa8008566060

IMAGE_NAME:  AVer88xHD64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a434cf2

MODULE_NAME: AVer88xHD64

FAULTING_MODULE: fffff88007779000 AVer88xHD64

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002b08b52 to fffff80002a9c640

STACK_TEXT:  
fffff800`00b9c4c8 fffff800`02b08b52 : 00000000`0000009f 00000000`00000003 fffffa80`073d1060 fffff800`00b9c518 : nt!KeBugCheckEx
fffff800`00b9c4d0 fffff800`02aa8062 : fffff800`00b9c600 fffff800`00b9c600 00000000`00000001 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x34a90
fffff800`00b9c570 fffff800`02aa7f06 : fffffa80`06f688b8 fffffa80`06f688b8 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
fffff800`00b9c5e0 fffff800`02aa7dee : 00000023`1cf510b0 fffff800`00b9cc58 00000000`000ec042 fffff800`02c11ac8 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9cc30 fffff800`02aa7bd7 : 00000008`004e67c2 00000008`000ec042 00000008`004e67e8 00000000`00000042 : nt!KiTimerExpiration+0x1be
fffff800`00b9ccd0 fffff800`02a9436a : fffff800`02c0ee80 fffff800`02c1ccc0 00000000`00000000 fffff880`0f45e678 : nt!KiRetireDpcList+0x277
fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_IMAGE_AVer88xHD64.sys

BUCKET_ID:  X64_0x9F_IMAGE_AVer88xHD64.sys

Followup: MachineOwner
---------

 

[Puyo]

This seems to have fix the problem so far, Thanks a lot