BSOD, Custom Build, Memory Mangment

[greenthingsjump]

Hello!

This is a new custom build. I have had several BSOD errors however the only one I can remember coming up more the once is one that named "memory mangment." I included a quick pic of the failed mem test with the test not showing which channel is bad. I hope with the uploaded zipfile and the pic it is enough information. Let me know if I missed something. Any help is greatly appreciated.

(link to pic of memtest)

http://s615.photobucket.com/user/greenthingsjump/media/IMG_20130719_090605.jpg.html

Joshua

 

[Arc]

Hi Jouhua ....

Is it the image that you wanted to upload? I have scaled it down.
View attachment 277189

The image indicates that memtest detected a RAM failure. A lot of failures in the pass one only.

Now it is your time to follow the Part 3: If You Have Errors: of How to Test and Diagnose RAM Issues with Memtest86+
First run it with all the existing/installed RAM modules. If it comes with no error, all is good.

But if it starts showing errors (as in your case), Stop testing. Errors/red lines means one or more RAM is faulty. But the fault may occur due to a faulty DIMM slot, too, which is a motherboard component. Using memtest86+, you can discriminate between a faulty RAM and a faulty motherboard.

How? Say you have two RAM sticks and two DIMM slots. You obtained errors at the test with all RAM sticks installed. Now, remove all the sticks but one. Test it in all the available slots, one by one. Continue the same procedure for all the available sticks.
How to make the inference that is it a RAM issue or it is a motherboard issue? Suppose you have got the result like that:

test|Slot1|Slot2
RAM1| Error | Error
RAM2|Good|Good

It is a RAM, a bad RAM.

But if you have got a result like that:

test|Slot1|Slot2
RAM1| Error |Good
RAM2| Error |Good

It is a motherboard issue. The particular slot is bad.

Let us know the results.

** I haven't checked the dumps as nothing should be done here before deciding about the failing RAM.

If there are even more problem after doing the aforesaid suggestion, let us know

Edit: The crash dumps showed some graphics error too. The ATI display driver is not the latest one.
After completing the memory issue, uninstall the display drive using AMD Catalyst Un-install Utility. Then update your ATI/AMD display driver to the latest WHQL.
You can get it from the link in our forum, http://www.sevenforums.com/graphic-...alyst-video-driver-windows-7-a.html#post17671, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.

During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.

 

[greenthingsjump]

Hello!

Just wanted to say I appreciate the fast response. I included the attached files just in case. Thanks!

Joshua

PS- Yes that is the image.

 

[greenthingsjump]

Hello!

All four channels failed the mem test at least once by 5% pass. Most of the channel's failed more then once. Does that mean my motherboard is dead? Recommended coarse of action?

Joshua

 

[Arc]

Hello!

All four channels failed the mem test at least once by 5% pass. Most of the channel's failed more then once. Does that mean my motherboard is dead? Recommended coarse of action?

Joshua

It appears that the motherboard is failing. You need to change the motherboard. As your motherboard is within warranty (in my best guess) better you RMA this board.

If you get a new board of any other brand, make sure that it is compatible with the CPU pins, so that you can use the existing CPU there.

When the new board is obtained, do a clean windows installation.