BSOD custom built computer not shure what to due, randomly happens.

[andrewdiamond68]

Just built this computer and had no problem and out of no where after a couple weeks i started getting bsod ive done "sfc /scannow" no discrepancy ive scanned multiple things including the harddrive, virus scan and entire computer with nothing coming up i included sf debug files as i do not know what to look for in them.

 

[andrewdiamond68]

Please help thank you

 

[Golden]

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff80002b07622, fffff88002cdf378, fffff88002cdebd0}

*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : Rt64win7.sys ( Rt64win7+16ed2 )

Followup: MachineOwner
---------

7: kd> lmvm Rt64win7
start             end                 module name
fffff880`048da000 fffff880`049a1000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Thu Dec 27 03:47:50 2012 (50DB313E)
    CheckSum:         000CDEEE
    ImageSize:        000C7000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

The Realtek ethernet driver is outdated - install the updated here from here:
Realtek

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800e92f028, b0800000, 40151}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------

0x124's are typically related to a hardware issue and can only be isolated by stress testing the major components.

If overclocking, reset all overclocks back to their default settings and then follow these:

RAM - run for a minimum of 8 consecutive passes
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

CPU - run the HIGH test
http://www.sevenforums.com/tutorials/220743-cpu-stress-test-using-intelburntest.html

Video - run the FURMARK test for 20mins
http://www.sevenforums.com/tutorials/330579-graphics-card-problems-diagnose.html
http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html

Storage - run the SHORT test using the DOS version
http://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html

 

[andrewdiamond68]

thank you so much, i fixed the ehternet but it is extremely late here so i will run the tests tomorrow afternoon and get back to you i have any problems you are great!

 

[andrewdiamond68]

ok i have ran all tests what shopuld i do now

 

[andrewdiamond68]

so i just blue screaned while streaming and playing a game again here is the report from it

Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFF8000277F6E1
BCP2: 0000000000000008
BCP3: FFFFF8000277F6E1
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\011715-20826-01.dmp
C:\Users\Andrew's\AppData\Local\Temp\WER-92492-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Please tell me you can help me because this computer is way to expensive and new to just die

 

[Golden]

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

 

[andrewdiamond68]

here you go none of the tests had a negative result to add, and the blue screen if this helps only happens when im streaming with obs and less often when im gaming without streaming. onl;y games ive had it happen to is bf4 and warthunder.

 

[Arc]

All are different bugchecks. Let us know the results of the tests suggested in post #3.

 

[andrewdiamond68]

memtest ran for 40hrs and finished pass 8 with no errors,graphics card stress test did not cause a blue screen and completed the full 20min, cpu stress test finished without a blue screen also and harddrive scan could not find any errors.

 

[Arc]

Then you have less things in hand to try.

Apply the BIOS Version 2501 from Motherboard - M5A99FX PRO R2.0 - ASUS and see how it goes. Let us know for any further BSOD after doing it.

Be aware that the BIOS updates are risky to apply. If you are not confident to do it, better you take assistance of somebody who can do it.

 

[andrewdiamond68]

would uploading the windows minidump files help at all

 

[andrewdiamond68]

it says in the mini dump that the bad files are mostly if not all ntoskrnl.exe and some have hal.dll file that caused it i hope that helps and here a re the dump files

011115-21824-01.dmp 1/11/2015 4:05:55 PM IRQL_NOT_LESS_OR_EQUAL 0x0000000a 00000000`00000001 00000000`00000002 00000000`00000001 fffff800`02b185c0 ntoskrnl.exe ntoskrnl.exe+75bc0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.18700 (win7sp1_gdr.141211-1742) x64 ntoskrnl.exe+75bc0 C:\Windows\Minidump\011115-21824-01.dmp 8 15 7601 402,496 1/11/2015 4:06:59 PM


011115-16567-01.dmp 1/11/2015 4:27:18 PM SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 0x1000007e ffffffff`c0000005 fffff800`02b07622 fffff880`02cdf378 fffff880`02cdebd0 NNSStrm.sys NNSStrm.sys+3c148 x64 ntoskrnl.exe+a6622 C:\Windows\Minidump\011115-16567-01.dmp 8 15 7601 406,816 1/11/2015 4:28:28 PM


011115-41855-01.dmp 1/11/2015 7:29:16 PM CRITICAL_SERVICE_FAILED 0x0000005a 00000000`00000001 00000000`00000001 00000000`00000000 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+75bc0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.18700 (win7sp1_gdr.141211-1742) x64 ntoskrnl.exe+75bc0 C:\Windows\Minidump\011115-41855-01.dmp 8 15 7601 262,192 1/11/2015 9:28:11 PM


011615-15069-01.dmp 1/16/2015 9:54:34 PM 0x00000124 00000000`00000000 fffffa80`0e92f028 00000000`b0800000 00000000`00040151 hal.dll hal.dll+12a3b x64 ntoskrnl.exe+76e80 C:\Windows\Minidump\011615-15069-01.dmp 8 15 7601 407,112 1/16/2015 9:56:02 PM


011715-20826-01.dmp 1/17/2015 5:09:43 PM PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 fffff800`0277f6e1 00000000`00000008 fffff800`0277f6e1 00000000`00000000 nvlddmkm.sys nvlddmkm.sys+d0001 x64 ntoskrnl.exe+76e80 C:\Windows\Minidump\011715-20826-01.dmp 8 15 7601 406,720 1/17/2015 5:10:49 PM


011715-22666-01.dmp 1/17/2015 5:32:20 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff800`02d01912 fffff880`0cd53d20 00000000`00000000 Ntfs.sys Ntfs.sys+abbb7 x64 ntoskrnl.exe+76e80 C:\Windows\Minidump\011715-22666-01.dmp 8 15 7601 382,008 1/17/2015 5:33:24 PM


011915-18688-01.dmp 1/19/2015 3:37:24 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff800`02cac912 fffff880`0ce9cd20 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+76e80 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.18700 (win7sp1_gdr.141211-1742) x64 ntoskrnl.exe+76e80 C:\Windows\Minidump\011915-18688-01.dmp 8 15 7601 407,072 1/19/2015 3:40:39 PM

 

[Golden]

All of that is meaningless - the cause of BSOD's cannot be determined from the summary information you posted.

Concerning the stress tests:

- for the video card : what was the maximum temp. reached?
- for the CPU stress test, what was the summary and what was the maximum temp. reached?

Did you update the BIOS as per Arc's suggestion?