BSOD Dell 15 7000 series - fltmgr.sys, ntkrnlmp.exe

[nml109]

Hi everyone,

My BSOD memory dump happened while I was watching youtube. This memory dump has also occurred before while browsing.
It is a Dell Inspiron 15 7559 i5-6300HQ laptop running Windows 7 64bit Ultimate.

[FONT=Segoe UI, Arial]On Sat 2/25/2017 4:52:04 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\022517-7441-01.dmp
uptime: 00:20:13
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntkrnlmp.exe[/FONT] (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80003B4F8E5, 0xFFFFF88021BD9860, 0x0)
Error: [FONT=Segoe UI, Arial]SYSTEM_SERVICE_EXCEPTION[/FONT]
[/FONT]
[FONT=Segoe UI, Arial]On Sat 2/25/2017 4:52:04 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
uptime: 00:20:13
This was probably caused by the following module: [FONT=Segoe UI, Arial]fltmgr.sys[/FONT] (fltmgr!FltpGetObjectName+0x31)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80003B4F8E5, 0xFFFFF88021BD9860, 0x0)
Error: [FONT=Segoe UI, Arial]SYSTEM_SERVICE_EXCEPTION[/FONT]
file path: C:\Windows\system32\drivers\fltmgr.sys[/FONT]

I've attached a zip according to the forum rules.

Thanks for your help!

 

[ICIT2LOL]

Hello and welcome nml109 now before we go any further what is the model of that laptop please and does it have dual drives in it??

Next you will need to follow these please because that quote from the dumps is not of much use.
Dump Files - Configure Windows to Create on BSOD
&
Blue Screen of Death (BSOD) Posting Instructions

We will await the dumps.