BSOD Dell 5010 & Sudden Shut down..please Help!!

[saadleo]

Hello Everyone,


I have Dell N5010 with following Specs;
Core i7 (740QM)
4 Gb Ram
1 Gb Ati Radeon graphic card
500Gb Hdd
It came with a Preloaded Windows 7 Home Edition, but i Have upgraded it to Windows 7 Ultimate x64

The laptop is 7 months old and i had a fresh install of windows a month ago.

The Windows is Full Retail : (Windows 7 Ultimatex64)

The problem is that whenever i try to run a heavy programme, or update my windows, a blue screen pops up saying MEMORY DUMP and then the machiene shuts down.. I really dont know whats happening with my laptop.

I have zipped the entire WINDOWS_NT6_BSOD_jcgriff2 folder & PERFMON HTML file.

Regards

Saadleo

 

[MvdB]

Hello Saadleo, welcome to SF!

I suspect a memory error. Could be drivers but faulty RAM stick(s) is a possibility too.

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program.

Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html


Just in case... also check your Devices, specifically USB ports. Some device issues there in one of the dumps.

 

[saadleo]

Thanks MvdB.. i'll give it a go