BSOD doing anything, IRQL_NOT_LESS_OR_EQUAL, Stop: 0x0000000A

[Konirion]

So yeah, the title pretty much says it all. I'll attach the dump files below. Thank in advance guys

 

[Arc]

Hello Konirion.

The computer is crashed for Avast antivirus.

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffff8003eeb2178, 2, 0, fffff80003c89253}

*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
Probably caused by : [URL="http://www.carrona.org/drivers/driver.php?id=aswSnx.SYS"][B]aswSnx.SYS[/B][/URL] ( aswSnx+29557 )

Followup: MachineOwner
---------

Description here: Driver Reference Table - aswSnx.SYS

Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download, install and update those, and then run full system scans with both of them, one by one.

Also, have a look on the display driver, that is failing, too.

fffff880`0a8a99d8  fffff880`04ad6d1dUnable to load image atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
 atikmpag+0x3bd1d
----------------------------------------------------------------------------------------
fffff880`04a9b000 fffff880`04b28000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Thu Dec 20 01:02:55 2012 (50D21667)
    CheckSum:         00095A98
    ImageSize:        0008D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update your ATI/AMD display driver.
You can get it from the link in our forum, http://www.sevenforums.com/graphic-...alyst-video-driver-windows-7-a.html#post17671, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.

During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.

Let us know the results.

 

[Konirion]

Thanks so much for the quick response So I uninstalled Avast, but when I try to download the Microsoft Security Essentials I get an error that tells me the file is corrupt. Any insight on that one?

 

[Arc]

I also got the error; as I am setting up my system after a clean reinstall ....

This link worked for me ....
Download Microsoft Security Essentials - FileHippo.com

 

[Konirion]

And I would download the 64bit Vista one for Windows 7?

 

[Arc]

Yes, go for it. I also have done that.

 

[Konirion]

Okay so I did all the things you said, but I just got another BSOD and I'm not sure why that happened. I'll upload the files again with this post. Thanks for your work

Edit: Should probably mention that it crashed while I was playing Borderlands 2. If that's of any help.

Double Edit: OH I also forgot, yesterday when I went to update my GPU drivers, it said I had the latest for my system/card/whatever. Which was weird.

 

[Arc]

Get the WHQL display driver from http://www.sevenforums.com/graphic-...alyst-video-driver-windows-7-a.html#post17671.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

How old the GPU is? Inter into the game's settings and change the settings like proirity, textures etc to either medium or low, and see if it changes the situation.

 

[Konirion]

Okay, I'll get back to you when I'm done.

The GPU is only a year or two old, and can always run things on highest settings.
The computer tends to sit close to 60 degrees celsius while I play games, lower while I'm not. Attaching the screenshot...
Doing everything you suggested now.

 

[Konirion]

Just ran the GPU stress test and the temperature leveled out at 75 degrees Celsius, no crashes or anything. Gonna start the memory test, so we'll see how that goes

 

[Konirion]

No errors while running Memtest either!

 

[Arc]

OK, good news. If it crashes again, let us see the crash dumps.

 

[Konirion]

Annnnd it crashed another 4 times or something in the last 2 days XD Here's the dumps!

 

[Arc]

Annnnd it crashed another 4 times or something in the last 2 days XD Here's the dumps!

Dont be sarcastic please. We are trying to help out of our free time and free will. And, it is a general assumption of rationality that a person does not use two antivirus program at a time. As avast was pointed out at the very beginning, I havent tried to search for anything else of the same line .... just on the basis of that very general assumption. I have not thought that you have these two installed from the beginning.

Start Menu\Programs\avast! Free Antivirus
Start Menu\Programs\Norton Internet Security

Dont know why people do it. Two real time protection programs conflicts between each other, and so none of them perform the real job. Moreover, Norton is crash prone. See your crash dump .....

BugCheck A, {fffffa7fffd02fe0, 2, 1, fffff80003c9f8ee}

*** WARNING: Unable to verify timestamp for SRTSP64.SYS
*** ERROR: Module load completed but symbols could not be loaded for [URL="http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS"]SRTSP64.SYS[/URL]
*** WARNING: Unable to verify timestamp for [URL="http://www.carrona.org/drivers/driver.php?id=ENG64.SYS"]ENG64.SYS[/URL]
*** ERROR: Module load completed but symbols could not be loaded for [URL="http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS"]ENG64.SYS[/URL]
Probably caused by : [URL="http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS"]SRTSP64.SYS[/URL] ( SRTSP64+f610 )

Followup: MachineOwner
------------------------------------------------------------------------------------
fffff880`0a721ce8  fffff880`02c8378c*** WARNING: Unable to verify timestamp for [URL="http://www.carrona.org/drivers/driver.php?id=EX64.SYS"]EX64.SYS[/URL]
*** ERROR: Module load completed but symbols could not be loaded for [URL="http://www.carrona.org/drivers/driver.php?id=EX64.SYS"]EX64.SYS[/URL]
 EX64+0x7878c

Descriptions here:
Driver Reference Table - SRTSP64.SYS
Driver Reference Table - ENG64.SYS
Driver Reference Table - EX64.SYS

Uninstall Norton and all Symentec products using Norton Removal tool.

Start Menu\Programs\Norton Internet Security 
Start Menu\Programs\Norton Online Backup
Start Menu\Programs\Norton PC Checkup 3.0

Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

This one will not help you at all, but will create troubles only ....

Start Menu\Programs\Free Registry Cleaner

Uninstall it.

Uninstall all the HP bloatware.

Start Menu\Programs\HP
Start Menu\Programs\HP\HP Advisor
Start Menu\Programs\HP\HP MediaSmart
Start Menu\Programs\HP Help and Support

Update Realtek PCIe FE Family Controller from Realtek

fffff880`0566a000 fffff880`056c1000   Rt64win7   (deferred)             
    Image path: Rt64win7.sys
[COLOR=Red]    Image name: Rt64win7.sys
    Timestamp:        Thu Mar 04 19:12:52 2010 [/COLOR](4B8FB8DC)
    CheckSum:         000611C5
    ImageSize:        00057000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update Hamachi, too.

fffff880`04bf3000 fffff880`04bfe000   hamachi    (deferred)             
    Image path: hamachi.sys
[COLOR=Red]    Image name: hamachi.sys
    Timestamp:        Thu Feb 19 16:06:41 2009[/COLOR] (499D3639)
    CheckSum:         0000A5D7
    ImageSize:        0000B000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Let us know the results.

 

[Konirion]

I'm sorry, I didn't mean to sound rude or offensive Also, Norton must have come pre-installed on my computer, but it's never been running (to my knowledge), and I just deleted it, and updated everything! I'll let you guys know if it crashes again today, thanks

 

[Konirion]

It crashed again! Do you need the dump file?

 

[Arc]

Sure.

 

[Konirion]

Here you go! As I was trying to upload the files my monitor did the same thing it does whenever I BS, but it never actually got to the BS. Also, whenever I get a BS and reboot, my screen is tinted purpleish-pink until I reoot again. not sure if that helps. Thanks Arc

 

[Arc]

Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

   Information

Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

   Warning

Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

   Tip

• If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
• If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Let us know the results, with the subsequent crash dumps, if any.

 

[Konirion]

The driver verifier seems to be causing its own problems... I run it like it said to, but when the screen goes all funny like usual just before a BSOD, it doesn't continue on to the BSOD, but just stays all messed up, and in doing so, it never creates a dump file.