BSOD Driver power state failure, error BCcode: 9f

[DanielaT]

hi guys!
I have just bought a new pc and it has already an error!! When I swicht off my pc, a bluescreen appears with "driver power state failure".
It's the first time I have seen this error: (a little part is in italian, but errors are international! Sorry)

Firma problema:
Nome evento problema: BlueScreen
Versione SO: 6.1.7601.2.1.0.768.3
ID impostazioni locali: 1040

Ulteriori informazioni sul problema:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8007AD3060
BCP3: FFFFF8000495A3D8
BCP4: FFFFFA800D1CC880
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1


File che contribuiscono alla descrizione del problema:
C:\Windows\Minidump\070412-18470-01.dmp
C:\Users\Trogolo\AppData\Local\Temp\WER-102430-0.sysdata.xml

Leggere l'informativa sulla privacy online:
Visualizzare Informativa sulla privacy di Windows 7. - Microsoft Windows

Se l'informativa sulla privacy online non è disponibile, leggere quella offline:
C:\Windows\system32\it-IT\erofflps.txt


thank you very much for your time and your help!!

Daniela

 

[yowanvista]

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