BSOD Driver Power State Failure error

[saiyan]

Hi everyone,
I have had this problem for some time now.It usually occurs when I browse the internet,and I know it because I feel the CPU increasing speeds My laptop(HP Pavilion dv6 is not even 1 years old and I bought it brand new,so I didn't overlock it or anything so I do not know why that happens.When I am aware of the fact that my pc has started heating up I try exiting most of the application and do a clean restart but the Pc stucks at shutting down... and then gives me that blue screen.
Under Techical information it says:
***STOP: 0x0000009F(0x0000000000000004,0x0000000000000258,0x0000000000000000,0xFFFFF80000B9C3D0)
I don't know what the problem is and I do not know if I can fix it.
I need all the help I can get.
Thanks in advance
P.S I have uploaded the zip file from the SF diagnostic tool so I hope it helps

 

[Arc]

Welcome aboard.
Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.

Driver Verifier - Enable and Disable

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any.

 

[saiyan]

I did that and my laptop showed that blue screen in like 5 minutes When I opened it the CPU seemed as if it was on fire,making a lot more noise than usual,is that normal? How do I show you the results of this verifier exe?
By the way the blue screen appeared with a somewhat different error this time...it had C4 on it's end of zero's

 

[Arc]

Yes, those are normal, as the verifier put a stress on the drivers.

Now, disable the verifier, follow the Blue Screen of Death (BSOD) Posting Instructions again, Grab all, zip and upload.

 

[saiyan]

Ok here it is. I hope you can tell me now what the problem is

 

[Arc]

Well, it is Avast.

.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C4, {0, 0, 1, 0}

Unable to load image \SystemRoot\System32\Drivers\aswSP.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSP.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS
[COLOR=Red]Probably caused by : aswSP.SYS[/COLOR] ( aswSP+2a646 )

Followup: MachineOwner
---------

Avast again:

fffff880`0db8b198  fffff880`02239980Unable to load image \??\C:\Windows\system32\drivers\aswMonFlt.sys, Win32 error 0n2
*** [COLOR=Red]WARNING: Unable to verify timestamp for aswMonFlt.sys
*** ERROR: Module load completed but symbols could not be loaded for aswMonFlt.sys
 aswMonFlt+0x8980[/COLOR]

Uninstall Avast, install Microsoft Security Essentials - Free Antivirus for Windows and report us back

 

[saiyan]

well this time this C4 error was due to avast I guess but the previous error wasn't the same so the problem is not solved yet I will try AVG because I don't think I am covered with some Windows free antivirus..

 

[Arc]

well this time this C4 error was due to avast I guess but the previous error wasn't the same so the problem is not solved yet

And will never be, as I am seeing.

I will try AVG

You may, the computer is your. But please dont ask for solution again, for a problem caused by AVG. AVJ is just a CRAP, whereas MSE is the best possible protection you may imagine. Computer is your, decision is your.

because I don't think I am covered with some Windows free antivirus..

View attachment 234899
Every rule have some exception. What more can I say here

 

[saiyan]

ok I changed my mind you win I have installed the windows live essentials antivirus. I will perform the necessary actions once again so that you may solve my problem.
here is the zip file that was generated, notice anything suspicious?

 

[saiyan]

bump

 

[Arc]

There is no crash dump in the zip you uploaded.

 

[saiyan]

it got stuck just minutes ago,while I was browsing the internet again I didn't get a blue screen but the whole pc froze,so if I had let it maybe another hour or so I would get the blue screen,I wasn't in the mood of waiting that much time so I went ahead and made a hard reboot.this is the zip file generated after the pc rebooted so I suppose a crash dump might appear there

 

[Arc]

Free up the startup.

1. Click on the Start button
2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
3. Select the “Startup” tab.
4. Deselect all items other than the antivirus.
5. Apply > OK
6. Accept the restart.

update the network driver.
First, download the network card driver from manufactuer's website.
Then reinstall the driver:

1. Click the Start Button, type "devmgmt.msc" (without quotation marks) in the Start Menu Search box and press Enter.
2. Double click to expand "Network adaptors".
3. Right click your network card and click Uninstall.
4. Check "Delete driver software for this device" check box, click OK.
5. Restart the computer
6. If windows does not auto configure the appropriate drivers at startup, install the downloaded one manually.

Scan the system for possible virus infection.

• Anti-rootkit utility TDSSKiller
• Windows Defender Offline

Uninstall this program:

Start Menu\Programs\ooVoo

Let us know the results.

 

[saiyan]

I did everything you mentioned, but I am still having problems. any ideas?

 

[Arc]

I did everything you mentioned, but I am still having problems. any ideas?

That means you are having further further dumps. Let me see those.

 

[saiyan]

Here you go

 

[Pauly]

Hiya mate archies not online at the moment but there is no new dump in your latest upload, if you are having problems check your C:\windows\minidump folder the file names contain the date they were generated

 

[saiyan]

So yesterday I was browsing the web, while suddenly Mozilla froze. Since it was 2 am I let the pc open until I wake up to see if it responded. The result? I open the lid and the screen is pitch black I think the pc was still working but since I had no image I made a hard reboot. Well if that is not considered a crash then what is?
Here you go once again the results of the SF tool,I hope the crash appears this time.
By the way should I re-enable the driver verifier? The previous time I let it run for a whole day like the guide says so but nothing came up.And another question,is it normal for the file that gets generated to increase in size?(it was 1.40, then 1.43 and now it maybe is bigger)

 

[Arc]

Event[25267]:
  Log Name: Application
  Source: Microsoft-Windows-WMI
  Date: 2013-01-05T16:21:59.000
  Event ID: 10
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Peter-HP
  Description: 
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Follow it: Event ID 10 is logged in the Application log after you install Windows Vista Service Pack 1 or Windows Server 2008

Event[25265]:
  Log Name: Application
  Source: Application Error
  Date: 2013-01-05T16:21:56.000
  Event ID: 1000
  Task: Application Crashing Events
  Level: Error
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Peter-HP
  Description: 
Faulting application name: HPAuto.exe, version: 1.0.12935.3667, time stamp: 0x4d5cc461
Faulting module name: HPAuto.exe, version: 1.0.12935.3667, time stamp: 0x4d5cc461
Exception code: 0xc0000005
Fault offset: 0x0000000000007be2
Faulting process id: 0xbf4
Faulting application start time: 0x01cdeb5001360b36
Faulting application path: C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe
Faulting module path: C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe
Report Id: 41bfbdeb-5743-11e2-8910-bc77378ca4ec

Remove all HP bloatware.

• Start Menu\Programs\HP
• Start Menu\Programs\HP\HP Recovery Manager
• Start Menu\Programs\HP Help and Support

Update your ATI/AMD display driver.
You can get it from the link in our forum, http://www.sevenforums.com/graphic-...alyst-video-driver-windows-7-a.html#post17671, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.

During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center. If you install it, uninstall it, positively. Coz:

Event[24503]:
  Log Name: Application
  Source: ATIeRecord
  Date: 2012-12-28T13:04:53.000
  Event ID: 16398
  Task: EEU
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Peter-HP
  Description: 
ATI EEU failed to post message to CCC

This took place over a very long time, and with an extreme repetition.

Do it: http://www.sevenforums.com/tutorials/271263-firefox-gpu-hardware-acceleration-turn-off.html

You haven't got a BSOD since you have uninstalled AVG; if you pressed the GRAB ALL button of the diag tool correctly. Around the third week of December I think, you have got the last system crash, as per the EventSys.txt.

What you are getting is some application errors now.

 

[saiyan]

All these that you mentioned reduced the problems but unfortunately I'm still having issues. There are times that I feel the CPU increasing temperatures and after some small amount of time the screen becomes black. I installed the latest drivers from the links that you have told me,since it supports my graphics card but for some strange reason I am still facing problems. I don't know...from the start something was wrong with the installation of my graphics card drivers. Before installing these drivers,from where you prompted me, it took a lot of re-installations with the previous installers and that is weird. By the way I tried the program ATI has developed to detect the drives but it was a no go. Only after following the forum link you prompted me to ATI drivers seemed to install fine(I haven't installed the control center,just as you advised me to) but this black screens keep occuring,and I really do not know what to do next