BSOD Driver power state failure

[KTSPRAHA]

Hello,

please can you help me with this BSOD?

Thank you

Petr

 

[koolkat77]

Welcome to SevenForums.

Looks like 5U877 UVC driver for Ricoh camera is the cause of the BSOD.

Description: Driver Reference Table - 5U877.sys

kd> !irp fffffa800a7f90c0
Irp is active with 18 stacks 15 is current (= 0xfffffa800a7f9580)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    
..........
			Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e0 fffffa8009771a00 00000000 fffff880028c3350-00000000 Success Error Cancel 
	       \Driver\usbccgp	STREAM!SCDevWakeCompletionRoutine
			Args: 00000000 00000001 00000001 00000000
 [ 16, 2]   0  1 fffffa80036ed050 00000000 00000000-00000000    pending
	      Unable to load image \SystemRoot\system32\DRIVERS\5U877.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for 5U877.sys
*** ERROR: Module load completed but symbols could not be loaded for 5U877.sys
 \Driver\5U877
			Args: 00000000 00000001 00000001 00000000
 [ 16, 2]   0 e1 fffffa800971e660 00000000 00000000-00000000    pending
	       \Driver\ksthunk
			Args: 00000000 00000001 00000001 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa80085d2870    

			Args: 00000000 00000000 00000000 00000000
0: kd> lmvm 5U877
start             end                 module name
fffff880`0288c000 fffff880`028c0e80   5U877    T (no symbols)           
    Loaded symbol image file: 5U877.sys
    Image path: \SystemRoot\system32\DRIVERS\5U877.sys
    Image name: [COLOR="blue"]5U877.sys[/COLOR]
    Timestamp:        [COLOR="Red"]Wed Mar 28 10:16:46 2012[/COLOR] (4F7290AE)
    CheckSum:         0003A4A4
    ImageSize:        00034E80
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Check for and update to its driver or a last known stable driver version and install it.

You may use the following methods for re-installing the drivers:

Sometimes drivers remain, not completely uninstalled. Follow this tutorial for complete removal of drivers of the particular program: How to Clean Left Over Driver Files with Driver Sweeper

• http://www.sevenforums.com/tutorials/83814-drivers-clean-left-over-files-after-uninstalling.html

Upgrading drivers for pre-existing device

1. Open http://www.sevenforums.com/tutorials/97061-driver-install-device-manager.html
2. In the Device Manager locate the device you wish to update the drivers for/look for a :warn:
3. Right-click the device and click Properties.
4. In the Properties window click the Driver tab.
5. Click the Update Driver button.
6. In the Hardware Update Wizard point Windows to the location of the updated drivers on your hard drive

Once drivers have been installed reboot.

Reduce items at start-up. Nothing except anti-virus is required plus improves the time for logging in windows.

• http://www.sevenforums.com/tutorials/1401-startup-programs-change.html
• http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Disk Check on your hard drive for file system errors and bad sectors on it:

• http://www.sevenforums.com/tutorials/433-disk-check.html

Perform a System File Check:

1. Click on the start rb:
2. Type CMD on Search
3. Left click and Run as Administrator
4. Type SFC /scannow

Full tutorial here:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Check if enabling/disabling USB Selective Suspense helps in anyway:

• http://www.sevenforums.com/tutorials/147369-usb-selective-suspend-turn-off.html

If the above do not help, you might want to see if disconnecting that particular device stops the BSOD.

Let us know the results, good luck.