BSOD Driver Power State Failure

win7ndhlp

New member
Local time
3:21 AM
Messages
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My computer crashes randomly. Giving me the blue screen error, Driver Power State Failure. Not sure how to resolve this issue.
Assistance required ASAP.
I'm working on a senior project and my computer crashing is eating up valuable time.
 

My Computer

Computer Manufacturer/Model Number
gateway
OS
windows 7 x64
CPU
nv78
Memory
4 gb
Hello win7ndhlp.

You are facing some extensive network related crashes. And this is behind them all.
Code:
fffff880`031d72f8  fffff880`02ecf96eUnable to load image \SystemRoot\system32\DRIVERS\SymIMv.sys, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for SymIMv.sys
*** ERROR: Module load completed but symbols could not be loaded for SymIMv.sys
 SymIMv+0x196e[/COLOR]
Description here: Driver Reference Table - SymIMv.sys

I dont believe that the best policy of network security is network blocking.

Uninstall Norton and all Symentec products using Norton Removal tool.
AND OMG :shock:
Code:
Start Menu\Programs\AVG 2011
Start Menu\Programs\AVG PC Tuneup 2011
Start Menu\Programs\AVG PC Tuneup 2011\Utilities
Start Menu\Programs\McAfee Security Scan Plus
What have you done! 3 AV programs at a stage, specially two crapware!!! Get rid of them at once. Uninstall AVG using AVG Remover. Uninstall McAfee Using McAfee Removal Tool. NEVER use more than one real time protection program. Use Microsoft Security Essentials as your only antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download, install and update those, and then run full system scans with both of them, one by one.

For your USB network adapters (EVDO) you need to do some general USB related troubleshooting. For the port, first, uninstall and reinstall the USB ports drivers.

  1. Right click on Computer icon > manage. It will open the computer management window.
  2. Click on "Device Manager" in the left pane, it will list all installed devices up.
  3. Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
  4. Click on one item to select, then right click and uninstall.
  5. Do the same for all.
  6. Restart the computer.
  7. At restart, windows will auto configure the appropriate drivers.
And, Disable USB Selective Suspense too.
USB Selective Suspend - Turn On or Off

For the devices, first, detach all the USB devices other than the keyboard and mouse.
Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them.

Update your intel graphics driver, too.
Code:
fffff880`031d8f68  fffff880`04a82baeUnable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
 igdkmd64+0x64bae[/COLOR]
-----------------------------------------------------------------------------------------------------
fffff880`04a1e000 fffff880`0543cb60   igdkmd64 T (no symbols)           
    Loaded symbol image file: igdkmd64.sys
    Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
[COLOR=Red]    Image name: igdkmd64.sys
    Timestamp:        Thu Aug 26 01:05:58 2010[/COLOR] (4C75709E)
    CheckSum:         00A23ACB
    ImageSize:        00A1EB60
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update the Intel HD Graphics Driver, either from our forum link, http://www.sevenforums.com/graphic-...-graphics-driver-windows-7-a.html#post2166304, or You may get it from Intel Download Center.
Moreover, you may run the Intel (R) Driver Update Utility to auto detect the appropriate driver for your computer.

Free up the startup.

  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus and touchpad driver SynTPEnh.
  5. Apply > OK
  6. Accept the restart.
Let us know the results.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Thank you for your reply.
I just followed all of your advice.
just waiting on the scan to finish before i restart after disabling the start up programs.

i will keep you posted and let you know if this fixes the errors i have been facing.
Thank you once again.
 

My Computer

Computer Manufacturer/Model Number
gateway
OS
windows 7 x64
CPU
nv78
Memory
4 gb
I did what you suggested but it crashed again today. with the same error.
 

My Computer

Computer Manufacturer/Model Number
gateway
OS
windows 7 x64
CPU
nv78
Memory
4 gb

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Oh my bad.
attached.
 

My Computer

Computer Manufacturer/Model Number
gateway
OS
windows 7 x64
CPU
nv78
Memory
4 gb
Scan the system for possible virus infection.
Code:
fffff800`048615c8  fffff880`0104c830 [COLOR=Red]ataport[/COLOR]!IdePortTickHandler
fffff800`048615e0  fffff880`0104c830 [COLOR=Red]ataport[/COLOR]!IdePortTickHandler
fffff800`048615f8  fffff880`0104c830 [COLOR=Red]ataport[/COLOR]!IdePortTickHandler
fffff800`04861610  fffff880`0104c830 [COLOR=Red]ataport[/COLOR]!IdePortTickHandler
Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 is failing.
Code:
fffff800`04861668  fffff880`03ffa039Unable to load image \SystemRoot\system32\DRIVERS\NETwNs64.sys, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for NETwNs64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwNs64.sys
 NETwNs64[/COLOR]+0x1d5039
----------------------------------------------------------------------------------------------------
fffff880`03e25000 fffff880`046ad000   NETwNs64 T (no symbols)           
    Loaded symbol image file: NETwNs64.sys
    Image path: \SystemRoot\system32\DRIVERS\NETwNs64.sys
[COLOR=Red]    Image name: NETwNs64.sys
    Timestamp:        Tue Jan 24 04:14:07 2012[/COLOR] (4F1DE2B7)
    CheckSum:         0083D6A9
    ImageSize:        00888000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Try to get the updates from Intel Download Center.

Look at your Bios.
Code:
BIOS Version/Date    Gateway V2.05,[COLOR=Red] 9/1/2009[/COLOR]
If possible, Plan to update it.

Is AVG still present there?
Code:
Start Menu\Programs\AVG 2011
Start Menu\Programs\AVG PC Tuneup 2011
Start Menu\Programs\AVG PC Tuneup 2011\Utilities
It is not only a non-worthy antivirus, but also it causes various problems throughout the system. As you have MSE installed already, go ahead and uninstall it.

Let us know the results.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
I tried UN-installing AVG it but it gives an error saying that its not installed so it cant perform that action. My computers been crashing again.

Not sure How to upgrade Bios. I'm not that technical savy alongside the fact that I'm a broke college student and the estimated cost of repari is almost the same as buying a new computer.

Alongside all of that it keeps giving me this message saying that there are unused USB ports that i should use which will make my computer faster.

I cant even go to a previous point in time before all of this started happening since there are no check points. Lost and anguished.
 

My Computer

Computer Manufacturer/Model Number
gateway
OS
windows 7 x64
CPU
nv78
Memory
4 gb
Well, do the other steps and report back. The latest crash shows the same issues.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
I did all of the things I the Windows offline defender. It found a trojan and a keygen and deleted both of them. But it crashed again.

Not sure what the error was this time but I closed my laptop and when I turned it up it was already off.
So not sure what happened there.
 

My Computer

Computer Manufacturer/Model Number
gateway
OS
windows 7 x64
CPU
nv78
Memory
4 gb
I used the Windows offline defender. That's what I meant to say.
 

My Computer

Computer Manufacturer/Model Number
gateway
OS
windows 7 x64
CPU
nv78
Memory
4 gb

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Took Screen shots.
 

My Computer

Computer Manufacturer/Model Number
gateway
OS
windows 7 x64
CPU
nv78
Memory
4 gb
My computer also seems to be feeling sticky as if the memory has no room
 

My Computer

Computer Manufacturer/Model Number
gateway
OS
windows 7 x64
CPU
nv78
Memory
4 gb

My Computer

Computer Manufacturer/Model Number
Lenovo ThinkCenter, Custom Built PC, Acer Aspire V3-771G-9809
OS
Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
CPU
Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM
Motherboard
ASUS M4A79 Deluxe
Memory
4GB, 4gb g.skill ddr2, 8gb
Graphics Card(s)
Radeon HD 4550 sgb, Radeon HD 4870, NVIDIA Geforce GT 650m
Monitor(s) Displays
dual samsung 22" monitors
Hard Drives
500GB, Western Digital WD Blue WD6400AAKS 640GB 7200 RPM 16MB Cache SATA 3.0Gb/s, 1TB
Case
Antec Twelve Hundred V3 Black Steel ATX Full Tower
Cooling
ASUS Silent Square Pro
Mouse
Razar Death adder
Internet Speed
20 mbps
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My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
MSI GE72VR Apache Pro-416
OS
Windows 10x64 Build 1709
CPU
Intel i7 7700HQ Kaby Lake
Motherboard
Micro-Star Intl. MS-179B (U3C1)
Memory
16 GB DDR4 @2400
Graphics Card(s)
Nvidia Geforce GTX 1060
Screen Resolution
1920x1080 120Hz
Hard Drives
256 GB Nvme M.2 SSD

1TB HDD@7200
Cooling
Cooler Blast 4
Keyboard
Steel Series
Antivirus
Bit Defender Free
Browser
Edge
Also, what's plugged into the USB port?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Built 2/11/2011
OS
Windows 7 Pro-x64
CPU
i7-2600 3.4GHz - 3.8GHz Turbo
Motherboard
Intel DH67BL-B3
Memory
8Gb - 2x4GB, Muskin 991770 PC3-1333
Graphics Card(s)
Integrated Intel HD 2000
Sound Card
Integrated Intel 10.1 HD, RealTek ALC892
Monitor(s) Displays
Asus LCD VH222H, Haier HL24XSL2a
Screen Resolution
1920x1080, 1920x1080
Hard Drives
Crucial SSD C300-128Gb,
Western Digital WD5002AALX - 500Gb,
Western Digital WD7501AALS - 750Gb
PSU
Seasonic 650W 80+ Gold Modular
Case
Rosewill Defender
Cooling
Stock CPU, Four 120mm case fans, PCH fan added
Keyboard
Logitech EX100 Y-RBH94 Wireless
Mouse
Logitech EX100 M-RCE95 Wireless
Internet Speed
3.0/1.5 Mbs
Antivirus
Microsoft Security Essentials
Browser
Microsoft Internet Explorer 11
Other Info
Antec Veris Premier-Multimedia IR Station,
Cyber Accoustics-3602 Speakers,
AFT XM-5U Card Reader,
Hauppauge TV-HVR-2250,
Sony LX300 USB Turntable
Hi,
I tried the sfc scan and it said it found corrupted files and that it could not repair all of them. I ran it a few times. same message.

I will try the clean boot up but sometimes it takes a day or two for the blue screen to happen. sometimes it happens every hour.

And at the moment i have nothing connected to the usb ports. two of the four are damaged.
 

My Computer

Computer Manufacturer/Model Number
gateway
OS
windows 7 x64
CPU
nv78
Memory
4 gb
If there are physically damaged USB ports (hardware components) it should make the system vulnerable. As you are facing USB related issues mostly, why dont you plan to get them repaired at the first chance?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
If there are physically damaged USB ports (hardware components) it should make the system vulnerable. As you are facing USB related issues mostly, why dont you plan to get them repaired at the first chance?
Ditto that. It thinks something is plugged into a USB port and not responding. Probably a short. The BSODs are from the USB drivers. Coincidence? I think not.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Built 2/11/2011
OS
Windows 7 Pro-x64
CPU
i7-2600 3.4GHz - 3.8GHz Turbo
Motherboard
Intel DH67BL-B3
Memory
8Gb - 2x4GB, Muskin 991770 PC3-1333
Graphics Card(s)
Integrated Intel HD 2000
Sound Card
Integrated Intel 10.1 HD, RealTek ALC892
Monitor(s) Displays
Asus LCD VH222H, Haier HL24XSL2a
Screen Resolution
1920x1080, 1920x1080
Hard Drives
Crucial SSD C300-128Gb,
Western Digital WD5002AALX - 500Gb,
Western Digital WD7501AALS - 750Gb
PSU
Seasonic 650W 80+ Gold Modular
Case
Rosewill Defender
Cooling
Stock CPU, Four 120mm case fans, PCH fan added
Keyboard
Logitech EX100 Y-RBH94 Wireless
Mouse
Logitech EX100 M-RCE95 Wireless
Internet Speed
3.0/1.5 Mbs
Antivirus
Microsoft Security Essentials
Browser
Microsoft Internet Explorer 11
Other Info
Antec Veris Premier-Multimedia IR Station,
Cyber Accoustics-3602 Speakers,
AFT XM-5U Card Reader,
Hauppauge TV-HVR-2250,
Sony LX300 USB Turntable
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