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PROBLEMATIC SOFTWARE:
Code:
Start Menu\Programs\Ad-Aware Antivirus Public:Start Menu\Programs\Ad-Aware Antivirus Public
Start Menu\Programs\McAfee Family Protection Public:Start Menu\Programs\McAfee Family Protection Public
Please uninstall the above with Revo uninstaller Free in Advanced mode.
McAfee is a frequent cause of BSOD-s, consider uninstalling it with the McAfee Removal Tool and replace with Microsoft Security Essentials at least to test.
MSE is recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software:-
:warn: Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.
Run a full scan with both (separately) once downloaded, installed and updated.
The following drivers need to be updated:
Click on the Start
rb: ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to; Atheros and reboot the system. Delete remnants of its drivers/older drivers using
Driver Fusion/Sweeper
If its wireless, match your device from here:
If its not a wireless, match your device from here:
Code:
[FONT=Lucida Console]kd> !irp fffffa800e530c60
Irp is active with 5 stacks 3 is current (= 0xfffffa800e530dc0)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
>[ 16, 2] 0 0 fffffa8007e8a050 00000000 00000000-00000000
Unable to load image \SystemRoot\system32\DRIVERS\athrx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
\Driver\athr
Args: 00014400 00000000 00000004 00000002
[ 16, 2] 0 e1 fffffa8007e220f0 00000000 fffff8000351d200-fffffa800cf4d2c0 Success Error Cancel pending
\Driver\vwifibus nt!PopSystemIrpCompletion
Args: 00014400 00000000 00000004 00000002
[ 0, 0] 0 0 00000000 00000000 00000000-fffffa800cf4d2c0
Args: 00000000 00000000 00000000 00000000
0: kd> lmvm athrx
start end module name
fffff880`0bcde000 fffff880`0bf28000 athrx T (no symbols)
Loaded symbol image file: athrx.sys
Image path: \SystemRoot\system32\DRIVERS\athrx.sys
Image name: athrx.sys
Timestamp: Fri Oct 29 06:29:03 2010 (4CCA154F)
CheckSum: 00247E02
ImageSize: 0024A000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/FONT]
Code:
[FONT=Lucida Console]kd> lmvm igdkmd64
start end module name
fffff880`0ae30000 fffff880`0b9da100 igdkmd64 T (no symbols)
Loaded symbol image file: igdkmd64.sys
Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
Image name: igdkmd64.sys
Timestamp: Sat Jun 11 00:16:00 2011 (4DF25F60)
CheckSum: 00BB2563
ImageSize: 00BAA100
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/FONT]
Go to this link and check the system for the latest updates and install them.
Run the System File Checker. It allows the user to scan for and restore corruptions in Windows system files.
- 1. Click on the rb:
2. Type CMD on Search
3. Left click and Run as Administrator
4. Type SFC /scannow
Full tutorial here:
Run Disk Check on your hard disk for file system errors and bad sectors on it:
Free up the start-up, nothing except the antivirus is usually needed.
Post back your results and we'll do more troubleshooting if needed.
