BSOD DRIVER_POWER_STATE_FAILURE ntoskrnl.exe+75bc0

[swt123]

Hi,

Good Day

Just got my HP ZBOOK 14 a month ago, since day one I am keep getting BSOB of

DRIVER_POWER_STATE_FAILURE
BUG CHECK: 0x0000009f
Parm 1 = 00000000`00000003
Parm 2 = fffffa80`0d506a10
Parm 3 = fffff800`00ba2748
Parm 4 = fffffa80`1df0ec10
Caused by driver: ntoskrnl.exe
Address = ntoskrnl.exe+75bc0
Microsoft Version: 6.1.7601.18247 (win7sp1_gdr.130828-1532)

HP Zbook 14 with i7-4600U
128Msata+ 500HDD
16g Ram
AMD Firepro M4100 FireGL V + Intel(R) HD Graphics Family ( Switch able graphic)

Attached with the output from the SF Diagnostic Tool

Much Appreciate for you guys help.

Thank You

 

[Arc]

Hi swt123.

Uninstall NetLimiter. It causes BSODs wherever it is present.

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.

1. Click on the Start button
2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
3. Select the “Startup” tab.
4. Deselect all items other than the antivirus and the touchpad driver, SynTPEnh.
5. Apply > OK
6. Accept then restart.

Upload the list of all the third party drivers Using NirSoft DriverView :

• Download and execute Driverview
• View > Hide Microsoft Drivers
• Edit > Select all
• File > Save Selected Items
• In the Save dialog, Set the path to desktop, Put "Driverview" in the name field, and save.
• Zip the .txt file and upload it.

Let us know.

 

[swt123]

Hi Arc
Thanks for reply,

I have uninstall NetLimiter and also free up startup.
Attached with the driveview

Thank You

 

[Arc]

Hi swt123.

The installation seems to be a mess. A lot of SCSI/RAID/SATA controllers are installed there which should be problematic.

But at this stage it may be assured that the issue is not anyhow hardware related.

It would be the best for you to Consider a Clean Reinstall - Factory OEM Windows 7 which is often better than getting a new computer considering how pre-installed bloatware can corrupt Windows 7 even if it's completely cleaned up.

 

[swt123]

Hi Arc

Noted, will do accordingly.
Much Appreciate for your advise.

Thank You

 

[Arc]

All the best!