BSOD driver_power_state_failure

[Ruudc]

Hi, I have a BSOD every morning when I open the computer from hibernate.
It will take about 10 mintes and then I have the error driver_state_failure ntoskrnl.exe+e96d2.

I cannot find anything wrong and with bluescreenview I see some conflicting error messages.
can you help with this?

regards,

Ruud

 

[Dsprague]

Please enable Driver Verifier the crash dumps dont point out anything definite:

Driver Verifier - Enable and Disable

TIP: If you cant start windows normally once driver verifier is enabled boot into safe mode and then Disable Driver Verifier.

Once Driver verifier has caused a new crash please post the crash dumps here after disabling it.

 

[x BlueRobot]

[COLOR="red"]BugCheck 9F[/COLOR], {3, fffffa8008b78940, fffff80000b9c3d8, fffffa8004b44b40}

Probably caused by : msiscsi.sys

0: kd> [COLOR="Lime"][COLOR="SeaGreen"]!irp fffffa8004b44b40[/COLOR][/COLOR]
Irp is active with 4 stacks 2 is current (= 0xfffffa8004b44c58)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [ 16, 0]   0  0 fffffa8008b78940 00000000 fffff88001814d30-fffffa8009c4d9c0    
	       \Driver\iScsiPrt	CLASSPNP!ClasspPowerUpCompletion
			Args: 00000000 00000000 00000000 00000002
[COLOR="Red"]>[ 16, 2]   0 e1 fffffa8009c4d480 00000000 fffff88000fb8f50-00000000 Success Error Cancel pending
	       \Driver\Disk	partmgr!PmPowerCompletion[/COLOR]
			Args: 00041100 00000001 00000001 00000002
 [ 16, 2]   0 e1 fffffa8007f2bb90 00000000 00000000-00000000    pending
	       \Driver\partmgr
			Args: 00041100 00000001 00000001 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa8007f49e40

Run some hard-drive diagnostics and follow these steps:

• Hard Drive Diagnostic Procedure

Find your hard-drive manufacturer and run their tests.

Additional Tests:

• SeaTools for DOS | Seagate
• CrystalDiskInfo - Software - Crystal Dew World

Post a screenshot of Crystal Disk Info summary:

• http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

:info: Make sure you have the latest firmware for SSD, and ensure all the SATA and Power cables are connected to the drive.

Check for any file system errors and bad sectors using Option #2 of:

• http://www.sevenforums.com/tutorials/433-disk-check.html

Use this command with Disk Check:

chkdsk C: /f /r

Scan for any missing, modified or corrupted protected Windows files with:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

 

[Ruudc]

Extra info

Hi, After setting verifier this morning the system crashed again. I have attached the dmp in this thread.
Also I have added the screen shot for crystaldiskinfo.

The disk is toshiba and I cannot find a iso file for this type.

Ruud

 

[x BlueRobot]

[COLOR="Red"]BugCheck 9F[/COLOR], {3, fffffa80054746c0, fffff800045b0748, fffff9800e406e10}

Probably caused by : msiscsi.sys

Followup: MachineOwner
---------

0: kd> [COLOR="SeaGreen"]!irp fffff9800e406e10[/COLOR]
Irp is active with 4 stacks 2 is current (= 0xfffff9800e406f28)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [ 16, 2]   0 e0 fffffa80054746c0 00000000 fffff88001a14d30-fffffa80052545a0 Success Error Cancel 
	       \Driver\iScsiPrt	CLASSPNP!ClasspPowerUpCompletion
			Args: 00041100 00000001 00000001 00000002
[COLOR="Red"]>[ 16, 2]   0 e1 fffffa8005254060 00000000 fffff88000fe7f50-00000000 Success Error Cancel pending
	       \Driver\Disk	partmgr!PmPowerCompletion[/COLOR]
			Args: 00041100 00000001 00000001 00000002
 [ 16, 2]   0 e1 fffffa800a274350 00000000 00000000-00000000    pending
	       \Driver\partmgr
			Args: 00041100 00000001 00000001 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800a7fbf9

Are you using a SCSI drive? There isn't a .ISO file for any of the tests, if your not able to get the test to work then use the Seagate Tools.

 

[Ruudc]

HI, SFC /SCANNOW Command - System File Checker says all is ok.
this is not a iscsi harddisk.
I have tried the Toshiba/fujitsu and seagate tools, both tell me that they cannot find the harddisk or no harddisk in system reattach the cables.

Ruud

 

[x BlueRobot]

Have you reconnected all the SATA and Power cables connected to the drive? Have you checked within the BIOS to see if the hard-drive is being detected?

I believe you will need to tap the ESC key before the Starting Windows screen appears, in order to boot into the BIOS and check if the hard-drive is being detected.

 

[Ruudc]

hi, The system is a laptop and runnning fine. The only problem is that each morning when I turn the laptop on from hibernation the will shutdown within 10 minutes with a bsod and the error.

I have downloaded all the tools and created several boot disks. These tools do not detect the harddrive or will not run against this type of disk.

The windows tools from Fujistu/Toshiba detect the disk but I cannot select the disk for any test.

Ruud

 

[x BlueRobot]

Have you ran chkdsk yet?

Disable Hibernate (for now) have seen cause BSODs, usually due to drivers:

• http://www.sevenforums.com/tutorials/819-hibernate-enable-disable.html

You also please post a screenshot of what happens when you are using Toshiba Windows?

 

[Ruudc]

Hi, Yes I run the chkdsk this went fine. No problems detected.

 

[Ruudc]

Select in toshiba tool

Hi, attached two screenshots, one is with the dotted line for selecting the disk to test. When I click the short test or extended test button it just says please select drive (see screenshot toshiba1 )

thanks, ruud

 

[Arc]

Hello Ruudc.

 InfoMask field not found for _OBJECT_HEADER at fffffa8007005560
 \Driver\Disk DriverObject fffffa800676aa00
Current Irp 00000000 RefCount 0 Type 00000007 Flags 01002050
Vpb fffffa80044050e0 DevExt fffffa80070056e0 DevObjExt fffffa8007005d88 Dope fffffa8008a91170 
ExtensionFlags (0x00000800)  DOE_DEFAULT_SD_PRESENT
Characteristics (0x00000100)  FILE_DEVICE_SECURE_OPEN
[COLOR=Red]AttachedDevice (Upper) fffffa800a6f47c0 \Driver\[B]partmgr[/B]
AttachedTo (Lower) fffffa800c0e9500 \Driver\[B]iScsiPrt[/B][/COLOR]
Device queue is not busy.

So it is Microsoft iSCSI Storage Port Driver. And, such port errors may occur due to various reasons.

1. Reseat the sata and power.
   
   
2. Scan the system for possible virus infection.
   
   • Anti-rootkit utility TDSSKiller
   • Windows Defender Offline

Let us know the results.

 

[Ruudc]

hi Windows defender offline and tdsskiller cannot find any virus.

I have searched for the msiscsi.sys file and see this is from 2010. This should be a native file on windows7. When I start using the NAS Iscsi connector could it be that certain files are downloaded and installed that are older then the native version?
if so How do I place the original versions back. I do not see a iscsi setup anywhere.

 

[Arc]

In this point, I will suggest you three things, one by one.

Run SFC /SCANNOW Command - System File Checker

If not worked, go for a http://www.sevenforums.com/tutorials/3413-repair-install.html.

And, finally there is no way other than a Clean install.

 

[Ruudc]

Hi, sfc did not find any integrity problems. Therefore I will rebuild mij system and thank you very much for all the help in this matter.

Regards,

Ruud

 

[Arc]

It's OK, Rudd. If there is any more problem, let us know