Bsod driver_power_state_failure

snelgin

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I have been receiving the following error for over a year now. I have been unable to fix it. I am hoping that someone on this forum can assist. It happens whenever the computer goes into sleep mode.

Attached hopefully is the necessary information.

Thanks.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Window 7 Premium 64 bit
CPU
Intel Core i3 CPU 5500 3.2 GHZ
Motherboard
Dell OCKJT
Memory
8 GB
Graphics Card(s)
Intel HD Graphics
Hard Drives
Seagate ST310000528AS
Antivirus
Norton
Browser
Chrome
Hello, snelgin welcome to Seven Forums. I will try to help you with your problem. The only dump file you have lists

Code:
use !analyze -v to get detailed debugging information.
BugCheck 9F, {3, fffffa80079bda10, fffff80000b9a518, fffffa800b082780}
Probably caused by : [COLOR=red]pci.sys[/COLOR]
Followup: MachineOwner

Which is most likely your Hard drive. However further looking shows


Code:
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa80079bda10, Physical Device Object of the stack
Arg3: fffff80000b9a518, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: fffffa800b082780, The blocked IRP

Code:
Irp is active with 3 stacks 2 is current (= 0xfffffa800b082898)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    
   Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 fffffa8009170050 00000000 fffff800036cd210-fffffa800e657b50 Success Error Cancel pending
       *** WARNING: Unable to verify timestamp for k57nd60a.sys
***[COLOR=red] ERROR: Module load completed but symbols could not be loaded for k57nd60a.sys[/COLOR]
[COLOR=red]\Driver\k57nd60a nt!PopSystemIrpCompletion[/COLOR]
   Args: 00015400 00000000 00000005 00000003
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800e657b50    
   Args: 00000000 00000000 00000000 00000000

Which I am assuming was caused by k57nd60a which is your Broadcom NetLink Gigabit Ethernet NDIS6.x Unified Driver

Please Go to Dell's web page and update all drivers you can, especially the Broadcom and chipset drivers.

Also please uninstall Dameon tools as it is a known cause of BSODs.
Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause of BSOD's.

1. Uninstall Daemon Tools.
2. Download the SPTD standalone installer and follow these steps:
- Double click the executable to open it
- Click the button shown below



If the button it is grayed out, as shown in the image, there is no more SPTD installation on your system, and you can just close the window.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
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