BSOD due to torrent

[SeannThomas]

Hey guys im new here and I need some help whenever I torrent something it causes random BSOD between 5-30 minutes but when my torrent is closed(and I do mean fully exit) nothing happens. Please help!!!!

I uploaded all the DMP files




Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 13321

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000028
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88001E106FD
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

 

[koolkat77]

Welcome to the forum SeannThomas,

What is the use of this software?

Start Menu\Programs\Smart Bro	Public:Start Menu\Programs\Smart Bro	Public

Please follow the instructions below:

---

Perform a Clean boot:

• http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:

• How to Change, Add, or Remove Startup Programs in Windows 7

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• Click on the rb:
• Type CMD on Search
• Left click and Run as Administrator
• Type SFC /scannow

Full tutorial here:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Make scans with the following:

Kaspersky TDSSKiller

• Anti-rootkit utility TDSSKiller

ESET online scanner:

• Free Online Virus Scanner | ESET

Also, do you remember if the BSOD's started after installing particular windows updates?

 

[SeannThomas]

hey koolkat sorry for the late feedback yes I will your methods to repair the issue and no I dont remember installing any windows update regarding the BSOD it only happened when I download uTorrent and only when I torrent :/

(Start Menu\Programs\Smart Bro Public:Start Menu\Programs\Smart Bro Public) <-- this is a software for my broadband stick I dont use it anymore cause I use my smart phone as a WiFi Hotspot(its much faster actually hehe)

thanks for the feedback KOOLKAT77 really appreciate it!!!

 

[koolkat77]

(Start Menu\Programs\Smart Bro Public:Start Menu\Programs\Smart Bro Public) <-- this is a software for my broadband stick I dont use it anymore cause I use my smart phone as a WiFi Hotspot(its much faster actually hehe)

I see. Probably you could uninstall it for sometime?

 

[SeannThomas]

sorry if it took a while I only have a prepaid internet connection hehe, so anyway I did what you told me to do, perform a clean boot, make scans with a couple of anti-virus programs and also open a CMD to SFC scan and shoot no errors were found?? which makes it a little weird they're saying that my computer is healthy when I know its not, so I tried running uTorrent again but at the point where its downloading the torrent another BSOD

here's the DMP files

 

[koolkat77]

Have you uninstalled the smart bro software.

 

[SeannThomas]

yes completely, any other options?? i'm running out of ideas

 

[koolkat77]

Please remove EVERYTHING from startup other than MSC and SynTP; and uninstall BitDefender.

 

[SeannThomas]

I cant uninstall bitdefender actually I dont even see it? where can I uninstall it?

 

[koolkat77]

Control panel?

 

[SeannThomas]

yes!! its not even the programs? here I PrtSc it

 

[koolkat77]

Check if they show up with Driver Sweeper.

Sometimes drivers remain, not completely uninstalled. Follow this tutorial for complete removal of drivers of the particular program: How to Clean Left Over Driver Files with Driver Sweeper

• http://www.sevenforums.com/tutorials/83814-drivers-clean-left-over-files-after-uninstalling.html

 

[SeannThomas]

so how do I uninstall? I dont see it in the list all I see in the list are:
ATI - Display
Creative - Sound
Microsoft - Mouse
Nvidia - Display
Nvidia - PhysX
Realtek - Sound

 

[koolkat77]

That's strange.

Any new BSOD's?

 

[SeannThomas]

yup tried downloading again and yet another BSOD here are the DMP files..

 

[koolkat77]

Check if there is an update for this driver.

7: kd> lmvm bcmwl664
start             end                 module name
fffff880`05e30000 fffff880`0659e000   bcmwl664 T (no symbols)           
    Loaded symbol image file: bcmwl664.sys
    Image path: \SystemRoot\system32\DRIVERS\bcmwl664.sys
    Image name: bcmwl664.sys
    Timestamp:        Wed Jul 16 18:03:04 2014 (53C669F8)
    CheckSum:         00774A12
    ImageSize:        0076E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

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