BSOD during Bioshock Infinite, after Windows update and Chrome

novakheng

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Hi, I've recently built a new comp but I've been experiencing quite a few BSODs. These occurred a few times to date and my desktop is only about 2 weeks old.

I've had a BSOD once when I was playing Bioshock Infinite, once after installing Windows update and more recently, I was uploading a video on Youtube while at the same time surfing the internet when I noticed background programs crashing. I then tried a restart when I got yet again another BSOD.

Appreciate any help. Thanks.
 

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Windows 7 Home Premium 64biti5 34702x 8GB G.Skill Value RamMSI R7970 Lightning BE
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Windows 7 Home Premium 64bit
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i5 3470
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Asrock B75 Pro 3M
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2x 8GB G.Skill Value Ram
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MSI R7970 Lightning BE
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Microsoft Windows 7 Ultimate 64-bit 7601 Mult...Intel(R) Core(TM) i7 CPU Q [email protected] (Turbo...4.00 GBATI Mobility Radeon HD 5730
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Lenovo Y560 Laptop
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU Q [email protected] (Turbo boost 2.93ghz)
Motherboard
Lenovo KL3
Memory
4.00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5730
Sound Card
(1) ATI HDMI Audio (2) Realtek High Definition Audio
Monitor(s) Displays
1024 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
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WDC WD5000BEVT-24A0RT0
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Logitech M305
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Thanks for your reply. I tried your link but it says that I already have the latest version.
 

My Computer My Computer

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Windows 7 Home Premium 64biti5 34702x 8GB G.Skill Value RamMSI R7970 Lightning BE
Computer type
PC/Desktop
OS
Windows 7 Home Premium 64bit
CPU
i5 3470
Motherboard
Asrock B75 Pro 3M
Memory
2x 8GB G.Skill Value Ram
Graphics Card(s)
MSI R7970 Lightning BE
Hard Drives
Plextor SSD 256GB
Hitachi 1TB
Antivirus
Panda
Browser
Chrome

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bit 7601 Mult...Intel(R) Core(TM) i7 CPU Q [email protected] (Turbo...4.00 GBATI Mobility Radeon HD 5730
Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Y560 Laptop
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU Q [email protected] (Turbo boost 2.93ghz)
Motherboard
Lenovo KL3
Memory
4.00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5730
Sound Card
(1) ATI HDMI Audio (2) Realtek High Definition Audio
Monitor(s) Displays
1024 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-24A0RT0
Mouse
Logitech M305
Internet Speed
10 Mbps
Antivirus
My brain
Browser
Google Chrome
Other Info
Trying my best to learn.
Would it be ok to reinstall Catalyst Control Manager after I've done these steps?
 

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Windows 7 Home Premium 64biti5 34702x 8GB G.Skill Value RamMSI R7970 Lightning BE
Computer type
PC/Desktop
OS
Windows 7 Home Premium 64bit
CPU
i5 3470
Motherboard
Asrock B75 Pro 3M
Memory
2x 8GB G.Skill Value Ram
Graphics Card(s)
MSI R7970 Lightning BE
Hard Drives
Plextor SSD 256GB
Hitachi 1TB
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Panda
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Well let's see if it is stable without CCC 1st, and if so then it would be fine to reinstall.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bit 7601 Mult...Intel(R) Core(TM) i7 CPU Q [email protected] (Turbo...4.00 GBATI Mobility Radeon HD 5730
Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Y560 Laptop
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU Q [email protected] (Turbo boost 2.93ghz)
Motherboard
Lenovo KL3
Memory
4.00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5730
Sound Card
(1) ATI HDMI Audio (2) Realtek High Definition Audio
Monitor(s) Displays
1024 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-24A0RT0
Mouse
Logitech M305
Internet Speed
10 Mbps
Antivirus
My brain
Browser
Google Chrome
Other Info
Trying my best to learn.
I've done as told. I went to AMD's site to install my graphic drivers but it automatically installs Catalysts Control Manager. Is there any way to scan to see if the system will be stable?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64biti5 34702x 8GB G.Skill Value RamMSI R7970 Lightning BE
Computer type
PC/Desktop
OS
Windows 7 Home Premium 64bit
CPU
i5 3470
Motherboard
Asrock B75 Pro 3M
Memory
2x 8GB G.Skill Value Ram
Graphics Card(s)
MSI R7970 Lightning BE
Hard Drives
Plextor SSD 256GB
Hitachi 1TB
Antivirus
Panda
Browser
Chrome

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bit 7601 Mult...Intel(R) Core(TM) i7 CPU Q [email protected] (Turbo...4.00 GBATI Mobility Radeon HD 5730
Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Y560 Laptop
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU Q [email protected] (Turbo boost 2.93ghz)
Motherboard
Lenovo KL3
Memory
4.00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5730
Sound Card
(1) ATI HDMI Audio (2) Realtek High Definition Audio
Monitor(s) Displays
1024 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-24A0RT0
Mouse
Logitech M305
Internet Speed
10 Mbps
Antivirus
My brain
Browser
Google Chrome
Other Info
Trying my best to learn.
So I installed Daemon Tools Lite and had to restart my comp and I got another BSOD. Any help would be great.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64biti5 34702x 8GB G.Skill Value RamMSI R7970 Lightning BE
Computer type
PC/Desktop
OS
Windows 7 Home Premium 64bit
CPU
i5 3470
Motherboard
Asrock B75 Pro 3M
Memory
2x 8GB G.Skill Value Ram
Graphics Card(s)
MSI R7970 Lightning BE
Hard Drives
Plextor SSD 256GB
Hitachi 1TB
Antivirus
Panda
Browser
Chrome
Daemon tools is very very well known to cause BSOD. I would uninstall it, and if you need some type of mounter u could try magicdisc, but it too is a bit known to give bsod's. for now uninstall daemon tools and see if your BSOD's leave.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bit 7601 Mult...Intel(R) Core(TM) i7 CPU Q [email protected] (Turbo...4.00 GBATI Mobility Radeon HD 5730
Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Y560 Laptop
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU Q [email protected] (Turbo boost 2.93ghz)
Motherboard
Lenovo KL3
Memory
4.00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5730
Sound Card
(1) ATI HDMI Audio (2) Realtek High Definition Audio
Monitor(s) Displays
1024 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-24A0RT0
Mouse
Logitech M305
Internet Speed
10 Mbps
Antivirus
My brain
Browser
Google Chrome
Other Info
Trying my best to learn.
So after the BSOD from Daemon Tools Lite, I did the Driver Verifier steps. Upon restart however, Windows failed to start and I was directed to System Restore. I now noticed that Daemon Tools Lite is gone from my system. Do I still need to go through the steps from the Driver Verifier link?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64biti5 34702x 8GB G.Skill Value RamMSI R7970 Lightning BE
Computer type
PC/Desktop
OS
Windows 7 Home Premium 64bit
CPU
i5 3470
Motherboard
Asrock B75 Pro 3M
Memory
2x 8GB G.Skill Value Ram
Graphics Card(s)
MSI R7970 Lightning BE
Hard Drives
Plextor SSD 256GB
Hitachi 1TB
Antivirus
Panda
Browser
Chrome
Yes very good idea. If any bsod occur after the driver verifier is set, report them here.:)
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bit 7601 Mult...Intel(R) Core(TM) i7 CPU Q [email protected] (Turbo...4.00 GBATI Mobility Radeon HD 5730
Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Y560 Laptop
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU Q [email protected] (Turbo boost 2.93ghz)
Motherboard
Lenovo KL3
Memory
4.00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5730
Sound Card
(1) ATI HDMI Audio (2) Realtek High Definition Audio
Monitor(s) Displays
1024 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-24A0RT0
Mouse
Logitech M305
Internet Speed
10 Mbps
Antivirus
My brain
Browser
Google Chrome
Other Info
Trying my best to learn.
For the Driver Verifier, do I check drivers with <unknown> providers?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64biti5 34702x 8GB G.Skill Value RamMSI R7970 Lightning BE
Computer type
PC/Desktop
OS
Windows 7 Home Premium 64bit
CPU
i5 3470
Motherboard
Asrock B75 Pro 3M
Memory
2x 8GB G.Skill Value Ram
Graphics Card(s)
MSI R7970 Lightning BE
Hard Drives
Plextor SSD 256GB
Hitachi 1TB
Antivirus
Panda
Browser
Chrome
Um. Yes do that. That is weird though. See how driver verifier plays along
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bit 7601 Mult...Intel(R) Core(TM) i7 CPU Q [email protected] (Turbo...4.00 GBATI Mobility Radeon HD 5730
Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Y560 Laptop
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU Q [email protected] (Turbo boost 2.93ghz)
Motherboard
Lenovo KL3
Memory
4.00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5730
Sound Card
(1) ATI HDMI Audio (2) Realtek High Definition Audio
Monitor(s) Displays
1024 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-24A0RT0
Mouse
Logitech M305
Internet Speed
10 Mbps
Antivirus
My brain
Browser
Google Chrome
Other Info
Trying my best to learn.
Just got another while using Chrome..

So I ran Verifier after the crash and got 2 "screen tears".
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home Premium 64biti5 34702x 8GB G.Skill Value RamMSI R7970 Lightning BE
Computer type
PC/Desktop
OS
Windows 7 Home Premium 64bit
CPU
i5 3470
Motherboard
Asrock B75 Pro 3M
Memory
2x 8GB G.Skill Value Ram
Graphics Card(s)
MSI R7970 Lightning BE
Hard Drives
Plextor SSD 256GB
Hitachi 1TB
Antivirus
Panda
Browser
Chrome
Got another bluescreen when shutting my comp. Could it be a hardware issue?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64biti5 34702x 8GB G.Skill Value RamMSI R7970 Lightning BE
Computer type
PC/Desktop
OS
Windows 7 Home Premium 64bit
CPU
i5 3470
Motherboard
Asrock B75 Pro 3M
Memory
2x 8GB G.Skill Value Ram
Graphics Card(s)
MSI R7970 Lightning BE
Hard Drives
Plextor SSD 256GB
Hitachi 1TB
Antivirus
Panda
Browser
Chrome
So turns out it is a RAM issue. One of my RAMs was faulty. I immediately exchanged it and now it is running fine.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64biti5 34702x 8GB G.Skill Value RamMSI R7970 Lightning BE
Computer type
PC/Desktop
OS
Windows 7 Home Premium 64bit
CPU
i5 3470
Motherboard
Asrock B75 Pro 3M
Memory
2x 8GB G.Skill Value Ram
Graphics Card(s)
MSI R7970 Lightning BE
Hard Drives
Plextor SSD 256GB
Hitachi 1TB
Antivirus
Panda
Browser
Chrome
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