BSOD during install of games

[Sven25]

64bit
full retail win7 home premium

system is no more then 1.5 weeks old
OS was re-installed within past 2 days


I try to install any games from impulse, disc, steam... and it gives me a BSOD. Any help would be appreciated.

 

[CarlTR6]

Hi Sven and welcome to the forum. Sorry you are having problems.

You said that you are getting BSOD's and I do not find any dump files in your upload. Id your computer set for small moery dumps? Read the last part of the first post in this thread and make sure your system is configured accordingly. http://www.sevenforums.com/tutorials/83172-dump-files-upload-seven-forums.html. If your system is configured for small memory dumps, do a search of your C: drive for *.dmp. Be sure to include system files and folderes in your search. If you find any, copy them to a folder on your desktop, zip the folder and upload with your next post.In the mean time, I will look at the files you uploaded and see if I can find anything.

 

[Sven25]

ok, i can not find any minidump files anywhere

 

[CarlTR6]

Thanks for looking. Just make sure your system is configured for small memory dumps.

I have been looking through the files you uploaded and I have found two drivers that have the potential to cause crashes and BSOD's. OUtdated third party drives can definitely cause crashes. I cannot state that wither or both of these are causing your problem; but I can state that they are not contributing to the stability of your system.

Update your Tarantula keyboard driver to one dated at least in 2009, preferably later than July 13, 2009. If there is not an updated driver, I recommend that you upgrade your keyboard to one certified Win 7 compatible.

Lycosa.sys 1/18/2008 - Lycosa Keyboard, Razer Tarantula Keyboard Driver. Razer Support.

Update this Netgear driver. If there is no updated driver available, uninstall the Netgear utility and let Win 7's built in connection utility handle your setup. Windows is pretty finicky about LAN and wireless drivers that are outdated.

scmndisp.sys 1/17/2007 - General NDIS Protocol, Netgear Neutral Wireless Solution. Support Home Page.

Update these drivers through the links provided.
How to find drivers -

- I have listed links to most of the drivers in the code box above. Please use the links there to see what info I've found about those drivers.
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

If after you update these two drivers or upgrade the software and you still get a BSOD, enable Driver Verifier carefully following the instructions in this tutorial: Driver Verifier - Enable and Disable. If Driver Verifier finds a faulty driver, it will trigger a BSOD. Upload any and all Driver Verifier enabled dumps.

What antivirus, firewall, and other security programs are you running?

 

[Sven25]

I will do that, i have it catching minidumps now. and will send revised reports of it if these do not help

thanks

 

[CarlTR6]

You are welcome.