Solved BSOD during normal browsing activity, BCCode: 1e, Local ID: 1033

A

Antinaka

New member
Local time
1:56 PM
Messages
8
I was working on charts (I'm a transcriber) and I was using my office's VPN and using Remote Desktop connection when I got this error after about an hour of using the program. This activity isn't very strenuous.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\062015-16473-01.dmp
C:\Users\Cados\AppData\Local\Temp\WER-18408-0.sysdata.xml

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Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt



Edit: I got a second bluescreen within 1-2 hrs after receiving the first one.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\062015-18626-01.dmp
C:\Users\Cados\AppData\Local\Temp\WER-20186-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 home Premium 64 bit
CPU
Intel Core i7 3930k @ 4.2Ghz
Motherboard
Asus Sabertooth X79
Memory
16 GB DDR3 1600MHz
Graphics Card(s)
EVGA GTX 980 FTW ACX 2.0 x2 (One currently RMA Process)
Sound Card
Xonar DX
Monitor(s) Displays
x2 Tempest OCX27
Screen Resolution
1440p
Hard Drives
250GB Corsair SSD
120GB Corsair SSD
3TB WD Black HD
PSU
1050W Corsair Pro Silver
Case
Coolermaster HAF X
Cooling
NH-D15
Keyboard
Ducky Shine 3
Mouse
Razer Naga 2014
Internet Speed
200mbps
Antivirus
Malware Bytes + Microsoft Security Essentials
Browser
Firefox
Hello, Antinaka and welcome to the forums. You have a fairly unusual problem, which I will try to help you with. A typical dump file will name one driver as the cause. Yours are very different. All 3 of your dump files are the same.

Code: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1E, {0, 0, 0, 0}
*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
Unable to load image \SystemRoot\system32\DRIVERS\asahci64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for asahci64.sys
*** ERROR: Module load completed but symbols could not be loaded for asahci64.sys
Unable to load image \SystemRoot\system32\DRIVERS\mv91cons.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for mv91cons.sys
*** ERROR: Module load completed but symbols could not be loaded for mv91cons.sys
*** WARNING: Unable to verify timestamp for mvs91xx.sys
*** ERROR: Module load completed but symbols could not be loaded for mvs91xx.sys
Unable to load image \SystemRoot\system32\DRIVERS\mvxxmm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for mvxxmm.sys
*** ERROR: Module load completed but symbols could not be loaded for mvxxmm.sys
[COLOR=red]Unable to load image \SystemRoot\system32\drivers\N360x64\1507000.00B\SYMDS64.SYS, Win32 error 0n2[/COLOR]
[COLOR=red]*** WARNING: Unable to verify timestamp for SYMDS64.SYS[/COLOR]
[COLOR=red]*** ERROR: Module load completed but symbols could not be loaded for SYMDS64.SYS[/COLOR]
*** WARNING: Unable to verify timestamp for amdxata.sys
*** ERROR: Module load completed but symbols could not be loaded for amdxata.sys
[COLOR=red]Unable to load image \SystemRoot\system32\drivers\N360x64\1507000.00B\SYMEFA64.SYS, Win32 error 0n2[/COLOR]
[COLOR=red]*** WARNING: Unable to verify timestamp for SYMEFA64.SYS[/COLOR]
[COLOR=red]*** ERROR: Module load completed but symbols could not be loaded for SYMEFA64.SYS[/COLOR]
Unable to load image \SystemRoot\system32\DRIVERS\iaStorF.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStorF.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorF.sys
Unable to load image \SystemRoot\System32\Drivers\spldr.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for spldr.sys
*** ERROR: Module load completed but symbols could not be loaded for spldr.sys
Unable to load image \SystemRoot\system32\DRIVERS\asmtxhci.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for asmtxhci.sys
*** ERROR: Module load completed but symbols could not be loaded for asmtxhci.sys
Unable to load image \SystemRoot\system32\drivers\N360x64\1507000.00B\Ironx64.SYS, Win32 error 0n2
[COLOR=red]*** WARNING: Unable to verify timestamp for Ironx64.SYS[/COLOR]
[COLOR=red]*** ERROR: Module load completed but symbols could not be loaded for Ironx64.SYS[/COLOR]
Unable to load image \SystemRoot\System32\Drivers\dump_iaStorA.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dump_iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for dump_iaStorA.sys
Unable to load image \SystemRoot\system32\drivers\N360x64\1507000.00B\ccSetx64.sys, Win32 error 0n2
[COLOR=red]*** WARNING: Unable to verify timestamp for ccSetx64.sys[/COLOR]
[COLOR=red]*** ERROR: Module load completed but symbols could not be loaded for ccSetx64.sys[/COLOR]
[COLOR=red]Unable to load image \SystemRoot\system32\DRIVERS\SymIMv.sys, Win32 error 0n2[/COLOR]
[COLOR=red]*** WARNING: Unable to verify timestamp for SymIMv.sys[/COLOR]
[COLOR=red]*** ERROR: Module load completed but symbols could not be loaded for SymIMv.sys[/COLOR]
[COLOR=red]Unable to load image \SystemRoot\System32\Drivers\N360x64\1507000.00B\SYMNETS.SYS, Win32 error 0n2[/COLOR]
[COLOR=red]*** WARNING: Unable to verify timestamp for SYMNETS.SYS[/COLOR]
[COLOR=red]*** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS[/COLOR]
[COLOR=red]Unable to load image \??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS, Win32 error 0n2[/COLOR]
[COLOR=red]*** WARNING: Unable to verify timestamp for SYMEVENT64x86.SYS[/COLOR]
[COLOR=red]*** ERROR: Module load completed but symbols could not be loaded for SYMEVENT64x86.SYS[/COLOR]
[COLOR=red]Unable to load image \SystemRoot\system32\drivers\N360x64\1507000.00B\SRTSPX64.SYS, Win32 error 0n2[/COLOR]
[COLOR=red]*** WARNING: Unable to verify timestamp for SRTSPX64.SYS[/COLOR]
[COLOR=red]*** ERROR: Module load completed but symbols could not be loaded for SRTSPX64.SYS[/COLOR]
[COLOR=red]Unable to load image \??\C:\Program Files (x86)\Norton 360\NortonData\21.6.0.32\Definitions\IPSDefs\20150619.001\IDSvia64.sys, Win32 error 0n2[/COLOR]
[COLOR=red]*** WARNING: Unable to verify timestamp for IDSvia64.sys[/COLOR]
[COLOR=red]*** ERROR: Module load completed but symbols could not be loaded for IDSvia64.sys[/COLOR]
[COLOR=red]Unable to load image \??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys, Win32 error 0n2[/COLOR]
[COLOR=red]*** WARNING: Unable to verify timestamp for eeCtrl64.sys[/COLOR]
[COLOR=red]*** ERROR: Module load completed but symbols could not be loaded for eeCtrl64.sys[/COLOR]
[COLOR=red]Unable to load image \??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys, Win32 error 0n2[/COLOR]
[COLOR=red]*** WARNING: Unable to verify timestamp for EraserUtilRebootDrv.sys[/COLOR]
[COLOR=red]*** ERROR: Module load completed but symbols could not be loaded for EraserUtilRebootDrv.sys[/COLOR]
[COLOR=red]Unable to load image \??\C:\Program Files (x86)\Norton 360\NortonData\21.6.0.32[/COLOR][COLOR=red]\Definitions\BASHDefs\20150602.001\BHDrvx64.sys, Win32 error 0n2[/COLOR]
[COLOR=red]*** WARNING: Unable to verify timestamp for BHDrvx64.sys[/COLOR]
[COLOR=red]*** ERROR: Module load completed but symbols could not be loaded for BHDrvx64.sys[/COLOR]
Unable to load image \??\C:\Windows\system32\drivers\RzDxgk.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for RzDxgk.sys
*** ERROR: Module load completed but symbols could not be loaded for RzDxgk.sys
Unable to load image \SystemRoot\system32\drivers\drmk.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for drmk.sys
*** ERROR: Module load completed but symbols could not be loaded for drmk.sys
Unable to load image \SystemRoot\system32\drivers\dvdfab.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dvdfab.sys
*** ERROR: Module load completed but symbols could not be loaded for dvdfab.sys
Unable to load image \SystemRoot\system32\drivers\cmudaxp.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for cmudaxp.sys
*** ERROR: Module load completed but symbols could not be loaded for cmudaxp.sys
Unable to load image \SystemRoot\system32\DRIVERS\e1c62x64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for e1c62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1c62x64.sys
Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Unable to load image \SystemRoot\system32\DRIVERS\HECIx64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for HECIx64.sys
*** ERROR: Module load completed but symbols could not be loaded for HECIx64.sys
Unable to load image \SystemRoot\system32\DRIVERS\GEARAspiWDM.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for GEARAspiWDM.sys
*** ERROR: Module load completed but symbols could not be loaded for GEARAspiWDM.sys
Unable to load image \SystemRoot\system32\DRIVERS\asmthub3.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for asmthub3.sys
*** ERROR: Module load completed but symbols could not be loaded for asmthub3.sys
Unable to load image \SystemRoot\system32\DRIVERS\lvuvc64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for lvuvc64.sys
*** ERROR: Module load completed but symbols could not be loaded for lvuvc64.sys
Unable to load image \SystemRoot\system32\DRIVERS\lvrs64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for lvrs64.sys
*** ERROR: Module load completed but symbols could not be loaded for lvrs64.sys
Unable to load image \SystemRoot\system32\DRIVERS\rzmpos.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for rzmpos.sys
*** ERROR: Module load completed but symbols could not be loaded for rzmpos.sys
Unable to load image \SystemRoot\system32\DRIVERS\rzendpt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for rzendpt.sys
*** ERROR: Module load completed but symbols could not be loaded for rzendpt.sys
Unable to load image \SystemRoot\system32\DRIVERS\rzudd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for rzudd.sys
*** ERROR: Module load completed but symbols could not be loaded for rzudd.sys
Unable to load image \??\C:\Windows\system32\drivers\RzFilter.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for RzFilter.sys
*** ERROR: Module load completed but symbols could not be loaded for RzFilter.sys
Unable to load image \??\C:\Windows\system32\drivers\npf.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for npf.sys
*** ERROR: Module load completed but symbols could not be loaded for npf.sys
Unable to load image \SystemRoot\system32\DRIVERS\A6210.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for A6210.sys
*** ERROR: Module load completed but symbols could not be loaded for A6210.sys
Unable to load image \SystemRoot\system32\DRIVERS\xusb21.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for xusb21.sys
*** ERROR: Module load completed but symbols could not be loaded for xusb21.sys
Unable to load image \SystemRoot\system32\drivers\peauth.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for peauth.sys
*** ERROR: Module load completed but symbols could not be loaded for peauth.sys
Unable to load image \??\C:\Windows\system32\drivers\rzpmgrk.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for rzpmgrk.sys
*** ERROR: Module load completed but symbols could not be loaded for rzpmgrk.sys
Unable to load image \??\C:\Windows\system32\drivers\rzpnk.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for rzpnk.sys
*** ERROR: Module load completed but symbols could not be loaded for rzpnk.sys
Unable to load image \SystemRoot\System32\Drivers\secdrv.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for secdrv.SYS
*** ERROR: Module load completed but symbols could not be loaded for secdrv.SYS
Unable to load image \??\C:\Program Files (x86)\MSI Afterburner\RTCore64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for RTCore64.sys
*** ERROR: Module load completed but symbols could not be loaded for RTCore64.sys
Unable to load image \SystemRoot\System32\Drivers\N360x64\1507000.00B\SRTSP64.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SRTSP64.SYS
[COLOR=red]*** ERROR: Module load completed but symbols could not be loaded for SRTSP64.SYS[/COLOR]
[COLOR=red]Unable to load image \??\C:\Program Files (x86)\Norton 360\NortonData\21.6.0.32[/COLOR][COLOR=red]\Definitions\VirusDefs\20150620.002\EX64.SYS, Win32 error 0n2[/COLOR]
[COLOR=red]*** WARNING: Unable to verify timestamp for EX64.SYS[/COLOR]
[COLOR=red]*** ERROR: Module load completed but symbols could not be loaded for EX64.SYS[/COLOR]
[COLOR=red]Unable to load image \??\C:\Program Files (x86)\Norton 360\NortonData\21.6.0.32\Definitions\VirusDefs\20150620.002\ENG64.SYS, Win32 error 0n2[/COLOR]
[COLOR=red]*** WARNING: Unable to verify timestamp for ENG64.SYS[/COLOR]
[COLOR=red]*** ERROR: Module load completed but symbols could not be loaded for ENG64.SYS[/COLOR]
[COLOR=red]Unable to load image \??\C:\Users\Cados\AppData\Local\Temp\cpuz138\cpuz138_x64.sys, Win32 error 0n2[/COLOR]
*** WARNING: Unable to verify timestamp for cpuz138_x64.sys
*** ERROR: Module load completed but symbols could not be loaded for cpuz138_x64.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
*** WARNING: Unable to verify checksum for TSDDD.dll
*** WARNING: Unable to verify checksum for cdd.dll
*** WARNING: Unable to verify checksum for ATMFD.DLL
*** ERROR: Module load completed but symbols could not be loaded for ATMFD.DLL

I am going to give you some suggestions and see if your experience improves.

Please note that those marked in red are for Norton Anti Virus, which is a know cause of BSODs. I would suggest you uninstall it and run the Norton removal tool https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us
Replace it with Microsoft Security Essentials Microsoft Security Essentials - Microsoft Windows, at least for the time being.

It should also be noted that several of those are Razor drivers which cause some people BSOD problems and others it doesn't.

Please go to Windows Updates and click on installed updates and search for KB3022345 and KB3068708. If you have them installed, please uninstall them. This will tell you how http://www.sevenforums.com/tutorials/24373-windows-update-uninstall-update.html. If you find and uninstall them, watch for them to be scheduled to be install them again. When you see them, right click them and select hide. You should not have them any more.

Next, please open an elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Thank you so much! I uninstalled Norton and the Windows Updates as you suggested. I also installed Malwarebytes to work with Microsoft Security Essentials. Is the combination of those two programs ok? If not is there an alternative Antivirus/ Malware protection that you recommend? I ran the scan and the verification was completed 100% with no integrity problems.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 home Premium 64 bit
CPU
Intel Core i7 3930k @ 4.2Ghz
Motherboard
Asus Sabertooth X79
Memory
16 GB DDR3 1600MHz
Graphics Card(s)
EVGA GTX 980 FTW ACX 2.0 x2 (One currently RMA Process)
Sound Card
Xonar DX
Monitor(s) Displays
x2 Tempest OCX27
Screen Resolution
1440p
Hard Drives
250GB Corsair SSD
120GB Corsair SSD
3TB WD Black HD
PSU
1050W Corsair Pro Silver
Case
Coolermaster HAF X
Cooling
NH-D15
Keyboard
Ducky Shine 3
Mouse
Razer Naga 2014
Internet Speed
200mbps
Antivirus
Malware Bytes + Microsoft Security Essentials
Browser
Firefox
Malwarebytes is a very good choice as long as you don't use the real time protection. Use it as an on demand scanner. That's good news about the system scanner. Let's wait and see how you fare now. If you get another BSOD, just upload the BSOD posting instructions again.
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Steve are people having problems with Malwarebytes Premium with real time protection, (active)?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Sometimes, but not always. The 'rule of thumb' has always been never run 2 real time AVs.
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
I went to the Malwarebytes forum and the FAQ said to just put the Malwarebytes exe files in the exception list for Microsoft Security Essentials. Hopefully that help with any future issues.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 home Premium 64 bit
CPU
Intel Core i7 3930k @ 4.2Ghz
Motherboard
Asus Sabertooth X79
Memory
16 GB DDR3 1600MHz
Graphics Card(s)
EVGA GTX 980 FTW ACX 2.0 x2 (One currently RMA Process)
Sound Card
Xonar DX
Monitor(s) Displays
x2 Tempest OCX27
Screen Resolution
1440p
Hard Drives
250GB Corsair SSD
120GB Corsair SSD
3TB WD Black HD
PSU
1050W Corsair Pro Silver
Case
Coolermaster HAF X
Cooling
NH-D15
Keyboard
Ducky Shine 3
Mouse
Razer Naga 2014
Internet Speed
200mbps
Antivirus
Malware Bytes + Microsoft Security Essentials
Browser
Firefox
You can and should use Malwarebytes. I just recommend not running it as a real time anti virus. Use it as an on-demand anti malware. Let Security Essentials be the Real time anti virus and just manually run Malwarebytes once a week or how ever often you feel like running it. It is really not an anti virus anyway. It is an Anti Malware scanner. I also use Superantispyware (SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!) as an on demand scanner also. It is good for picking up tracking cookies and spyware.
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Uh oh.. I got the BSOD again! :eek:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\062215-16395-01.dmp
C:\Users\Cados\AppData\Local\Temp\WER-18423-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 home Premium 64 bit
CPU
Intel Core i7 3930k @ 4.2Ghz
Motherboard
Asus Sabertooth X79
Memory
16 GB DDR3 1600MHz
Graphics Card(s)
EVGA GTX 980 FTW ACX 2.0 x2 (One currently RMA Process)
Sound Card
Xonar DX
Monitor(s) Displays
x2 Tempest OCX27
Screen Resolution
1440p
Hard Drives
250GB Corsair SSD
120GB Corsair SSD
3TB WD Black HD
PSU
1050W Corsair Pro Silver
Case
Coolermaster HAF X
Cooling
NH-D15
Keyboard
Ducky Shine 3
Mouse
Razer Naga 2014
Internet Speed
200mbps
Antivirus
Malware Bytes + Microsoft Security Essentials
Browser
Firefox
Please check for the 2 updates again and see if they were installed again. KB3022345 and KB3068708, if they are uninstall them again. Then watch Windows updates and look at which updates it wants to install. When you see those 2 listed again, right click them and select Hide.

Please also run the sfc scan again.

Check and make sure you have the latest firmware for your SSD and if you have a toolbox for it, check the Health and performance of it. Please run Check Disk on you Western Digital Drive. http://www.sevenforums.com/tutorials/433-disk-check.html

Please make sure you have the latest version of Direct X How to install the latest version of DirectX

Also please reinstall your graphics drivers using this method http://www.sevenforums.com/tutorials/327414-nvidia-drivers-avoid-problems.html
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Also, if I forgot to mention it. If you are overclocking anything, please set everything back to default levels.
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
I made sure those two windows updates weren't on my list. Once I get home from class I will reinstall the video card driver (I had disconnected it while installing a new exhaust fan to my case) and check up on direct x, hardrive driver and sfc scan. I'll keep you posted. I did have my CPU overclocked and it has been stable up until recently but I'll restore it to defaults.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 home Premium 64 bit
CPU
Intel Core i7 3930k @ 4.2Ghz
Motherboard
Asus Sabertooth X79
Memory
16 GB DDR3 1600MHz
Graphics Card(s)
EVGA GTX 980 FTW ACX 2.0 x2 (One currently RMA Process)
Sound Card
Xonar DX
Monitor(s) Displays
x2 Tempest OCX27
Screen Resolution
1440p
Hard Drives
250GB Corsair SSD
120GB Corsair SSD
3TB WD Black HD
PSU
1050W Corsair Pro Silver
Case
Coolermaster HAF X
Cooling
NH-D15
Keyboard
Ducky Shine 3
Mouse
Razer Naga 2014
Internet Speed
200mbps
Antivirus
Malware Bytes + Microsoft Security Essentials
Browser
Firefox
Please do set it to defaults. I am not opposed to overclocking and have been known to do some myself, but it is almost impossible to debug a computer when overclocked. All of the values you expect to see are different.
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Ok so far I have reinstalled my video card driver, checked the western digital drive and the scan found no issues. I have attempted to update the firmware for both my SSDs and I have failed. A lot of people on the corsair forum are complaining about the same issue not being able to update from 306 to 311 with the provided software. I'm going to try to disconnect both then reconnect and boot... Many users have had booting issues like I did in the last few months when windows has failed to boot and my screen was black. Some users on the forum suggested I revert to the MSAHCI driver instead of Intel. My sfc scan was 100%

I changed it to the default MSAHCI and now the firmware worked!
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 home Premium 64 bit
CPU
Intel Core i7 3930k @ 4.2Ghz
Motherboard
Asus Sabertooth X79
Memory
16 GB DDR3 1600MHz
Graphics Card(s)
EVGA GTX 980 FTW ACX 2.0 x2 (One currently RMA Process)
Sound Card
Xonar DX
Monitor(s) Displays
x2 Tempest OCX27
Screen Resolution
1440p
Hard Drives
250GB Corsair SSD
120GB Corsair SSD
3TB WD Black HD
PSU
1050W Corsair Pro Silver
Case
Coolermaster HAF X
Cooling
NH-D15
Keyboard
Ducky Shine 3
Mouse
Razer Naga 2014
Internet Speed
200mbps
Antivirus
Malware Bytes + Microsoft Security Essentials
Browser
Firefox
Ok, great. Try it that way for a while and see how it works. Let us know the result. Hopefully that will solve your problems.
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Grr I got the same BSOD again!:(
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 home Premium 64 bit
CPU
Intel Core i7 3930k @ 4.2Ghz
Motherboard
Asus Sabertooth X79
Memory
16 GB DDR3 1600MHz
Graphics Card(s)
EVGA GTX 980 FTW ACX 2.0 x2 (One currently RMA Process)
Sound Card
Xonar DX
Monitor(s) Displays
x2 Tempest OCX27
Screen Resolution
1440p
Hard Drives
250GB Corsair SSD
120GB Corsair SSD
3TB WD Black HD
PSU
1050W Corsair Pro Silver
Case
Coolermaster HAF X
Cooling
NH-D15
Keyboard
Ducky Shine 3
Mouse
Razer Naga 2014
Internet Speed
200mbps
Antivirus
Malware Bytes + Microsoft Security Essentials
Browser
Firefox
Try uninstalling Intel Rapid Storage Technology (IRST).
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Oh that's right I forgot to uninstall it after switching back the drivers to windows default. I'll let you know if it crashes again. Thank you for being so patient with me!
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 home Premium 64 bit
CPU
Intel Core i7 3930k @ 4.2Ghz
Motherboard
Asus Sabertooth X79
Memory
16 GB DDR3 1600MHz
Graphics Card(s)
EVGA GTX 980 FTW ACX 2.0 x2 (One currently RMA Process)
Sound Card
Xonar DX
Monitor(s) Displays
x2 Tempest OCX27
Screen Resolution
1440p
Hard Drives
250GB Corsair SSD
120GB Corsair SSD
3TB WD Black HD
PSU
1050W Corsair Pro Silver
Case
Coolermaster HAF X
Cooling
NH-D15
Keyboard
Ducky Shine 3
Mouse
Razer Naga 2014
Internet Speed
200mbps
Antivirus
Malware Bytes + Microsoft Security Essentials
Browser
Firefox
Not a problem at all.
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
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