BSOD during normal work and placing computer into sleep mode

[0kazaki]

I don't actually see the BSOD when I put it into sleep, but when it's happened, it takes a long time to "sleep" before it unexpectedly shuts off, and then I have to boot up the computer again I get the whole "window did not shut off properly screen", and I get the message about the minidumps when I get back into windows.

Thanks For The help.

 

[BorisTheAnimal]

Hello Okazaki and welcome to Sevenforums!

Could you please run this and post back!
http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

We need the whole log as it also gives us information about your system and information about your version of Windows.

Cheers /Boris

 

[0kazaki]

I thought I posted it right the first time, I ran it again, and at the end I got a access is denied, but here is the zip file that was formed.

But, lets try this again, if something else can be done, i'll do what i can.

 

[BorisTheAnimal]

I thought I posted it right the first time, I ran it again, and at the end I got a access is denied, but here is the zip file that was formed.

But, lets try this again, if something else can be done, i'll do what i can.

Now that you said you got an access denied message, I'm wondering if you simply have to right click the dm-log collector.exe and select run as administrator.

Are you the only user of this machine or are there several?

 

[axe0]

The DM Log Collector should be always running as administrator, without some files can't be collected.

4. If prompted by UAC then, click/tap on Yes (Windows 7/8) or Continue (Vista).

 

[0kazaki]

There are multiple users, but I do have admin access. I did right-click and run as administrator. The acces is denied error appears at the very end. Is there something in particular I can just grab and upload.

Of note, I did have toanually add myself to the admin/privileges list of the zip file to be able to upload it, otherwise it said I had insufficient privileges.