BSOD During Shutdown

lobodomy

New member
Local time
2:00 PM
Messages
1
Hello everyone,

I keep getting a BSOD during shutdown, while on the "Shutting Down..." screen. It's happened the last 3 times I've shutdown/restarted my computer and I'm not sure how to solve the issue. I don't recall it happening after any particular installation of anything.

Can anyone please help?
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
Welcome to Seven Forums.

dtsoftbus01.sys Fri Jan 13 19:45:46 2012 (4F10358A)
Daemon Tools driver [br] Possible BSOD issues in Win7
Driver Reference Table - dtsoftbus01.sys

Daemon Tools/Alchohol is known to cause BSODs:
How to remove sptd.sys from system
Registry and SPTD problems | DAEMON Pro Help

Reduce items at start-up: http://www.sevenforums.com/tutorials/1401-startup-programs-change.html

Perform a clean boot: http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Run a System file check (SFC): http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:-

PTSimBus.sys Thu Jun 18 08:20:48 2009 (4A39A480)
PenTablet Bus enumerator
Driver Reference Table - PTSimBus.sys

Perform a clean install of a driver following: How to Clean Left Over Driver Files with Driver Sweeper

Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows leftover registry removal:Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Post screenshot(s) of your Hard Drive(s) using Crystal Disk Info Software: CrystalDiskInfo - Software - Crystal Dew World

Run a Hard Drive test: http://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html


Run Disk Check on your Hard Drive(s): http://www.sevenforums.com/tutorials/433-disk-check.html

Check for heating issues using Speccy or HWmonitor

Upload a screen shot: http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Post back results.

BSOD SUMMARY
Code:
Debug session time: Sat Mar  8 01:17:29.411 2014 (UTC + 6:00)
System Uptime: 5 days 19:08:47.110
*** ERROR: Module load completed but symbols could not be loaded for usbhub.sys
Probably caused by : usbhub.sys
BugCheck 9F, {3, fffffa800a86f060, fffff8000204a3d8, fffffa800a793ab0}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Bugcheck code 0000009F
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800a86f060, Physical Device Object of the stack
Arg3: fffff8000204a3d8, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa800a793ab0, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x9F_3_POWER_DOWN_IMAGE_usbhub.sys
MaxSpeed:     3300
CurrentSpeed: 3309
BiosVersion = F13
BiosReleaseDate = 03/20/2012
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = Z68A-D3H-B3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
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