BSOD during sleep/waking, error 0xF4 (0x3, 0xFFFFFA800AA22B30,

[rostar99]

0xFFFFFA800AA22E10, 0xFFFFF80003987270). WhoCrashed says its likely atikmdag.sys. Blue View mostly says ntoskrnl.exe and another unknown driver. Have tried uninstalling and reinstalling my AMD (13.9, 14.4, and 14.9) with no luck so far. After finding a loose ram module (recently moved) and reseating it, memory is testing OK after 9 passes with memtest. Never had this problem until recently and I did not catch it at first because it would only do it while asleep. I desperately need help from the windows seven forum experts as I am stumped as to the solution. Thanks.

PS I did post similar issue a few days ago before I tried installing new drivers but I can't seem to access the post now anymore to check for a response.

 

[koolkat77]

Welcome to the forum,

Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\USER\Downloads\Compressed\SF_03-10-2014\100314-12667-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Machine Name:
Kernel base = 0xfffff800`0360c000 PsLoadedModuleList = 0xfffff800`0384f890
Debug session time: Sat Oct  4 06:33:16.250 2014 (UTC + 6:00)
System Uptime: 0 days 5:16:20.062
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
..........................................
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa800aa22b30, fffffa800aa22e10, fffff80003987270}

----- ETW minidump data unavailable-----
Probably caused by : wininit.exe

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800aa22b30, Terminating object
Arg3: fffffa800aa22e10, Process image file name
Arg4: fffff80003987270, Explanatory message (ascii)

Debugging Details:
------------------

----- ETW minidump data unavailable-----

PROCESS_OBJECT: fffffa800aa22b30

IMAGE_NAME:  wininit.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: wininit

FAULTING_MODULE: 0000000000000000 

PROCESS_NAME:  wininit.exe

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

BUGCHECK_STR:  0xF4_c0000005

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`0b769e38 fffff800`03a0fab2 : 00000000`000000f4 00000000`00000003 fffffa80`0aa22b30 fffffa80`0aa22e10 : nt!KeBugCheckEx
fffff880`0b769e40 fffff800`039baabb : ffffffff`ffffffff fffffa80`0b6d1b50 fffffa80`0aa22b30 fffffa80`0aa22b30 : nt!PspCatchCriticalBreak+0x92
fffff880`0b769e80 fffff800`03939f04 : ffffffff`ffffffff 00000000`00000001 fffffa80`0aa22b30 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x17486
fffff880`0b769ed0 fffff800`03680e53 : fffffa80`0aa22b30 fffff800`c0000005 fffffa80`0b6d1b50 00000000`02820380 : nt!NtTerminateProcess+0xf4
fffff880`0b769f50 fffff800`0367d410 : fffff800`036cc82f fffff880`0b76aa38 fffff880`0b76a790 fffff880`0b76aae0 : nt!KiSystemServiceCopyEnd+0x13
fffff880`0b76a0e8 fffff800`036cc82f : fffff880`0b76aa38 fffff880`0b76a790 fffff880`0b76aae0 00000000`02821e90 : nt!KiServiceLinkage
fffff880`0b76a0f0 fffff800`03681242 : fffff880`0b76aa38 00000000`0000aab7 fffff880`0b76aae0 00000000`02821968 : nt! ?? ::FNODOBFM::`string'+0x488e4
fffff880`0b76a900 fffff800`0367fdba : 00000000`00000001 00000000`02820a98 fffffa80`076e2201 00000000`0000aab7 : nt!KiExceptionDispatch+0xc2
fffff880`0b76aae0 00000000`777d8e5d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
00000000`02820aa0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x777d8e5d


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0xF4_c0000005_IMAGE_wininit.exe

BUCKET_ID:  X64_0xF4_c0000005_IMAGE_wininit.exe

Followup: MachineOwner
---------

Make sure the firmware of the SSD is up to date.

Run Disk Check on your Hard Drive for file system errors and bad sectors on it:

• How to Run Disk Check in Windows 7

Upload a screenshot of your hard disk using Crystal Disk Info:

• CrystalDiskInfo - Software - Crystal Dew World
• http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Make a hard drive test from the hard drive manufacturers website:

• Hard Drive Diagnostic Procedure

Test your Hard Drive with SeaTools:

• How to Use SeaTools for DOS and Windows Disk Check Utility

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• Click on the rb:
• Type CMD on Search
• Left click and Run as Administrator
• Type SFC /scannow

Full tutorial here:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Perform a Clean boot:

• http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:

• How to Change, Add, or Remove Startup Programs in Windows 7

Remove the following software.

Start Menu\Programs\Auslogics	Public:Start Menu\Programs\Auslogics	Public
Start Menu\Programs\Auslogics\Duplicate File Finder	Public:Start Menu\Programs\Auslogics\Duplicate File Finder	Public
Start Menu\Programs\AutoFrequency	Public:Start Menu\Programs\AutoFrequency	Public
Start Menu\Programs\DAEMON Tools Lite	Public:Start Menu\Programs\DAEMON Tools Lite	Public

Please uninstall Daemon Tools. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7.

Uninstall the software using Add/Remove Programs. Reboot the system. Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.

As an alternative, many people recommend the use of Total Mounter or Magic ISO
Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows you to remove leftover registry:-

• Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Check for heating issues using Speccy or HWMonitor. Upload a screen shot with either of the tools:

• Speccy - System Information - Free Download
• HWMonitor CPUID - System & hardware benchmark, monitoring, reporting
• http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Post back results.

 

[rostar99]

koolkat77,
Thanks for the advice in eliminating my BSOD problem. I ran another 9 pass Memtest just to be sure and it was OK. Diskcheck came out fine. I updated my ssd to the latest firmware. Used CrystalMark Disc and SeaTools to test the SSD and it came out fine. Reduced as many startup items as I could and still retain desired functionality. Uninstalled all suggested software except autofrequency as it is needed to sync display refresh rate with blu-ray. Replaced Daemon Tools Lite with VirtualCloneDrive. Passed System File Checker with no problems. I did not perform a clean boot as out yet as things seem to have stabilized a bit. I have had no BSOD so far but the system did crash for the first time when waking it to write this reply. I think the AMD drivers are still suspect as I get an occasional glitch where the screen goes black for a half a second randomly every once in awhile. I am thinking this is as good as it's going to get short of replacing my video cards with new Nividia cards. Thanks again for the help and any other suggestions would be appreciated.

 

[koolkat77]

Thanks for the update.

Do keep us posted.

 

[rostar99]

Spoke too soon. Woke up this morning to a windows message informing me of a BSOD that happened at 2 AM. Any ideas on this would be appreciated.

 

[Arc]

Hi.

Make it sure that your SSD Mushkin Enhanced Chronos Deluxe 240GB is running with the latest firmware. Check in Home - Mushkin Enhanced .... they have a users forum to discuss about firmware I guess. Not very familiar with this brand.

Let us know about it, before anything else.

EDIT: You are having firmware 507 already.

But, the issue is hard disc oriented only. Because of this from event log ......

The computer has rebooted from a bugcheck.  [COLOR=Red]The bugcheck was: 0x0000007a[/COLOR] (0xfffff6fc40008f78, 0xffffffff[B][COLOR=Red]c000000e[/COLOR][/B], 0x000000015e196860, 0xfffff880011ef880). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 092814-12885-01.

When it is back to back stop 0xF4 and stop 0x7A, it is HDD related issue only.

It describes as: STATUS_NO_SUCH_DEVICE : A device that does not exist was specified.

Open the computer. Re-seat all the HDDs and the SSD. Make it sure that the screws are properly tightened. Re- Seat the SATA and power cables. Better you apply new SATA cables, and use the unused SATA ports on the motherboard.

Let us know.