BSOD during sleep

[bluurice808]

Whenever my computer goes to sleep I see a BSOD appear before the computer turns off. Upon reboot, the computer opens a crash report screen confirming the BSOD... What do I do?

 

[Arc]

Welcome aboard.

it is caused by AMD USB Filter Driver (likely part of the chipset drivers).

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck FE, {8, 6, 6, fffffa800786d640}

*** WARNING: Unable to verify timestamp for usbfilter.sys
*** ERROR: Module load completed but symbols could not be loaded for usbfilter.sys
[COLOR=Red]Probably caused by : usbfilter.sys[/COLOR] ( usbfilter+518c )

Update it from AMD Support & Drivers.

Reinstall USB Ports drivers

1. Right click on the My Computer icon> Select manage. It will open the computer management window.
2. Click on the "Device manager" in the left pane.
3. Expand USB Serial Bus Controller.
4. Right click > Uninstall them all, one by one.
5. When Done, restart the computer.
6. On restart, the necessary drivers will be auto-installed.

Disable USB Selective Suspense.
http://www.sevenforums.com/tutorials/147369-usb-selective-suspend-turn-off.html


BTW, there should not be more than one antivirus program at a time.

 

[Arc]

Welcome aboard.

it is caused by AMD USB Filter Driver (likely part of the chipset drivers).

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck FE, {8, 6, 6, fffffa800786d640}

*** WARNING: Unable to verify timestamp for usbfilter.sys
*** ERROR: Module load completed but symbols could not be loaded for usbfilter.sys
[COLOR=Red]Probably caused by : usbfilter.sys[/COLOR] ( usbfilter+518c )

Update it from AMD Support & Drivers.

Reinstall USB Ports drivers

1. Right click on the My Computer icon> Select manage. It will open the computer management window.
2. Click on the "Device manager" in the left pane.
3. Expand USB Serial Bus Controller.
4. Right click > Uninstall them all, one by one.
5. When Done, restart the computer.
6. On restart, the necessary drivers will be auto-installed.

Disable USB Selective Suspense.
http://www.sevenforums.com/tutorials/147369-usb-selective-suspend-turn-off.html


BTW, there should not be more than one antivirus program at a time.