BSOD during start up after installed the graphic card driver.

nonase

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Hi and good morning,

Recently I have re-format my pc to Windows 7 64 bit. I have installed the driver using cd provided with the motherboard and my pc works just fine. However, once I installed my graphic card driver using the latest version from AMD site, (my graphic card AMD Radeon HD 6790), it keep giving me bsod everytime I start up my pc during the windows loading screen. Please help.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bitAMD Phenom(tm) II X2 560 Processor8.00 GBAMD Radeon HD 6700 Series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Microsoft Windows 7 Ultimate 64-bit
CPU
AMD Phenom(tm) II X2 560 Processor
Motherboard
ASUSTeK Computer INC. M5A78L-M LX
Memory
8.00 GB
Graphics Card(s)
AMD Radeon HD 6700 Series
Sound Card
(1) ATI High Definition Audio Device (2) USB Audio Device
Hard Drives
WDC WD5000AAKX-083CA1 ATA Device
Hello, nonase and welcome to the Forum. You had 1 memory dump.



Code:
Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa80093fa010, fffff8800381fcec, 0, 2}

*** WARNING: Unable to verify timestamp for atikmpag.sys

*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys

Probably caused by : atikmpag.sys ( atikmpag+ccec )

Followup: MachineOwner



When did you build this computer? Did you do a clean install of the operating system? Have you run all Windows Updates until there were no more? You should not use the Driver Disk to install drivers. Download them from your Motherboard's web site. https://www.asus.com/Motherboards/M5A78LM_LX/HelpDesk/. They will be much newer drivers. Try reinstalling your Graphics driver. I'll give you some suggestions to get a good clean install.

I am going to give you some links that will help you get a good clean install and not have any drivers you don't need that will conflict with other drivers. Download a WHQL driver from http://www.sevenforums.com/graphic-cards/329659-latest-amd-catalyst-video-driver-windows-7-a.html . Once you have them downloaded, uninstall you current driver from control panel. next clean up any left over drivers from following this tutorial http://www.sevenforums.com/tutorials/83814-drivers-clean-left-over-files-after-uninstalling.html and select only ATI Display Drivers. After you have done that and rebooted, install the new driver, only select custom install and install only what you have to. Very few people need most of what they include. You do not need the audio/HDMI drivers as you already have that in your Motherboard drivers. Unless there is some reason you need them, the only thing you really need is the Display Driver.
 

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
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